DFS Furniture - Preston Recensioni 

6929
TrustScore 5 su 5

4,9

Mariners Way, PR2 2YN Preston, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I hate shops like yours, I think you are all greedy buggers, but the guy who took care of us was friendly and helpful and didn't overdo the sale rubbish that sometimes causes me to walk out of sto... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Ian was very nice to us and patient, he explained all the details nicely and didn't put pressure to us to buy something more expensive ,or more stuff like others do, he offered exactly what we wanted... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

What was really great was that you got time to look around without being hounded by sales people. We had visited a few other well known sofa stores before hand and was put off by sales people showing... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very helpful salesman. I am in a wheelchair and he listened really well to our needs. Showed us some options and pointed out other suites that he thought would be suitable for our taste and my nee... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

7K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(6929)

94.354 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Greg was very helpful and speedy

Greg was very helpful and speedy. Very good customer service

2 agosto 2026
Logo di DFS Furniture - Preston

Risposta di DFS Furniture - Preston

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

Valutata 5 stelle su 5

Good service

Good service

2 agosto 2026
Logo di DFS Furniture - Preston

Risposta di DFS Furniture - Preston

Hello,

Thank you for your 5 star review.

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Great customer service in store

Great customer service in store, efficient and helpful. We’d shopped around but went back to dfs and got exactly what we wanted. And in the sale!

31 luglio 2026
Logo di DFS Furniture - Preston

Risposta di DFS Furniture - Preston

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Lovely service

Ian was very nice to us and patient, he explained all the details nicely and didn't put pressure to us to buy something more expensive ,or more stuff like others do, he offered exactly what we wanted , been good advicer and helped us with all the details, he is the best! I highly recommend him if you want to buy any DFS furniture in Preston!Thanks

20 luglio 2026
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Risposta di DFS Furniture - Preston

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Ian met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valutata 5 stelle su 5

Sophia 3 seater

I visited the preston store Saturday afternoon with an idea of what I wanted in mind,the staff listened to what I wanted and pointed me in the right direction,but also giving me space to look around and try out all sofas.Then when I found what I was looking for Lee was there to help me with questions I had,and take me through the buying process, and essentially I bought the sofa,was a pleasant experience,happy with what I chose and the service I received

1 agosto 2026
Logo di DFS Furniture - Preston

Risposta di DFS Furniture - Preston

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Very helpful salesman

Very helpful salesman. I am in a wheelchair and he listened really well to our needs. Showed us some options and pointed out other suites that he thought would be suitable for our taste and my needs. We eventually settled on one and he explained everything well and clearly.
Delivery will be in 2 weeks which is also an huge bonus.
Our experience was very good, which is vastly different from my previous experience of DFS, that put me off returning for years.
I just hope that the product lasts when received.

1 agosto 2026
Logo di DFS Furniture - Preston

Risposta di DFS Furniture - Preston

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Excellent service

Excellent service, knowledgeable and not at all overwhelming. Lovely manner, polite and respectful

1 agosto 2026
Logo di DFS Furniture - Preston

Risposta di DFS Furniture - Preston

Hello,

Thank you for sharing your kind feedback with us.

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Brilliant service as always

Brilliant service as always. We dealt with a mix of Sarah, Ian and another guy that I can't remember his name - kian? Sorry! We have only ever got our sofas from here and wouldn't go elsewhere. Thank you so much. Can't wait to get our sofas!

1 agosto 2026
Logo di DFS Furniture - Preston

Risposta di DFS Furniture - Preston

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Kian met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valutata 5 stelle su 5

The Team at Preston branch were…

The Team at Preston branch were amazing, no one hovered over us which allowed us to walk round the store comfortably , but we could also see the staff around the store ready to help us if we needed it. When we made our choice the staff were so helpful explaining clearly what options we could choose from, I can honestly say from walking into the store to walking out it was a excellent experience and would highly recommend to anyone to choose DFS Preston, thankyou guys

1 agosto 2026
Logo di DFS Furniture - Preston

Risposta di DFS Furniture - Preston

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valutata 5 stelle su 5

Great customer service

Great customer service, explained everything to us in detail. Answered questions we had. We made a great choice on a corner sofa. Look forward to receiving it.

1 agosto 2026
Logo di DFS Furniture - Preston

Risposta di DFS Furniture - Preston

Good Morning,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Quick and easy ordering

Sarah at DFS on Preston Docks was so helpful and knowledgeable. She was very approachable and friendly and made ordering in store easier than online.

31 luglio 2026
Logo di DFS Furniture - Preston

Risposta di DFS Furniture - Preston

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Sarah.

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Kieran provided an excellent service

Kieran provided an excellent service - he remembered me from visiting the store a few days earlier and was more than happy to help with my decision making.

31 luglio 2026
Logo di DFS Furniture - Preston

Risposta di DFS Furniture - Preston

Good Morning,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Kieran.

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

We found the sofa we were looking for…

We found the sofa we were looking for ,the gentleman was so very helpful as we wanted a diferent fabric and colour he gave us options of both and made our choice he was brilliant so we now are awaiting our new sofa we know we have 3 months to wait but it will be worth the wait ,thankyou to the lovely gentleman at DFS

31 luglio 2026
Logo di DFS Furniture - Preston

Risposta di DFS Furniture - Preston

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Sarah was super helpful

Sarah was super helpful. She understood our needs and guided us to the best product

31 luglio 2026
Logo di DFS Furniture - Preston

Risposta di DFS Furniture - Preston

Hello,

Thank you for sharing your kind review with us.

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Knowledgeable & friendly staff

Knowledgeable & friendly staff. Great customer service. Purchase went smoothly & efficiently.

30 luglio 2026
Logo di DFS Furniture - Preston

Risposta di DFS Furniture - Preston

Hello,

Thank you for sharing your kind review with us.

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

The salesman that assisted me (Denzel)…

The salesman that assisted me (Denzel) was outstanding at the Riverway branch and what a lovely fella!
His knowledge of the products is excellent and I will definitely recommend everyone to visit and have the experience that I had

24 luglio 2026
Logo di DFS Furniture - Preston

Risposta di DFS Furniture - Preston

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Denzel met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valutata 5 stelle su 5

Great

Really helpful and friendly. Created such a calm experience for us

25 luglio 2026
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Risposta di DFS Furniture - Preston

Hello Georgia,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Excellent customer service at Preston DFS

Just bought two 3-seater Leather sofas from Preston DFS. Excellent customer service, we had a lovely gentleman called Denzil that helped us get the right sofas. I highly recommend Preston DFS.

21 luglio 2026
Logo di DFS Furniture - Preston

Risposta di DFS Furniture - Preston

Hello,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

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