We knew what sofa we wanted to look at in person, Aaron spoke with us within a few minutes of walking into store and let us know he was available should we need anything or have any questions. He then... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Store was laid out well, staff were polite, courteous and helpful, especially Madeleine who was a joy to be served by ! She was friendly, knowledgeable and a delightful young lady who is a credit t... Leggi di più
L'azienda ha risposto
Great experience from start to finish, Aaron was helpful and patient from the first moment, two visits later we ordered the new sofa set. At no time was it hard sell, he answered all our questions an... Leggi di più
L'azienda ha risposto
We had a fantastic experience. It has been 20 years since we last brought our last over and things are very different since then but the young lad who served us put our minds to ease and offered us a... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Hardwick Road, PE30 4NA, King's Lynn, Regno Unito
- 0333 999 9748
4,9
Eccellente
3K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Service was prompt and polite
Service was prompt and polite , had all our questions answered with ease , was able to advise us of prior furniture we perchased with you for us to be able to buy a second sofa to match .
1 agosto 2026
Risposta di DFS Furniture - Kings Lynn
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Phil was an excellent representative…
Phil was an excellent representative for your company. He was helpful knowledgeable and very informative with product aftercare. Very satisfied with the service we received.
30 luglio 2026
Risposta di DFS Furniture - Kings Lynn
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Phil.
Kind Regards,
Jordan
DFS Customer Support
We could browse without feeling…
We could browse without feeling pressured to buy. When we wanted help they were there and answered all our questions, nothing was too much bother.
30 luglio 2026
Risposta di DFS Furniture - Kings Lynn
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Great experience
Experience was great we had a lovely lady called Charlie she was so helpful very informative gave us every detail we needed and made sure that everything was just right for us
I would definitely recommend asking Charlie for help she is great
2 agosto 2026
Risposta di DFS Furniture - Kings Lynn
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Charlie met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
A great team
I was attended by Charlie..made me feel welcome she was very knowledgeable and made the whole experience great.
31 luglio 2026
Risposta di DFS Furniture - Kings Lynn
Hello,
Thank you for sharing your great feedback with us.
Kind Regards,
Holly M
DFS Customer Support
The lady who helped us was very polite…
The lady who helped us was very polite and honest and helpful
30 luglio 2026
Risposta di DFS Furniture - Kings Lynn
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Cannot get an order right
After a 12 week wait, a bed settee arrived which had been an ex showroom display. I ordered the sofa care protection, it was dragged along the lorry, then it had stains on the arm and a stain along the side.
I ordered another Layla sofa which should have been identical but was a completely different colour and material, then given the runaround by customer support.
Do not buy from DFS
30 luglio 2026
Non scritta su invito
Risposta di DFS Furniture - Kings Lynn
Good Morning Mrs Young,
Thank you for taking the time to leave us your review. We do appreciate any feedback. We are very sorry to hear you're not happy with your furniture and the service you have received from DFS.
Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777 and choose option 2.
Kind Regards,
Lorraine E
DFS Central Customer Support
Enjoyable shopping experience
Good selection of power recliner chairs and sofas, and great quality. Was approached by a polite and helpful salesman who offered guidance and explained offers available. Was not under any pressure and it was an enjoyable shopping experience, which resulted in our purchases.
28 luglio 2026
Risposta di DFS Furniture - Kings Lynn
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Colin was a great help his service was…
Colin was a great help his service was first class
28 luglio 2026
Risposta di DFS Furniture - Kings Lynn
Hello Marc,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
We had a great experience and they gave…
We had a great experience and they gave great service..but it's cause we brought a sofa after all
27 luglio 2026
Risposta di DFS Furniture - Kings Lynn
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Risposta di DFS Furniture - Kings Lynn
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
We were met with Charley today in our…
We were met with Charley today in our kings Lynn store, who was very friendly, professional and had great knowledge of all the sofas. Charley Was very patient with explaining all the offers, fabrics ect on all 3 of the sofas we interested in. Over all we were very happy to make the purchase after the excellent service we received.
25 luglio 2026
Risposta di DFS Furniture - Kings Lynn
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Charley.
Kind Regards,
Jordan
DFS Customer Support
A complete range available and Aaron…
A complete range available and Aaron was perfect to deal with
25 luglio 2026
Risposta di DFS Furniture - Kings Lynn
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Risposta di DFS Furniture - Kings Lynn
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Excellent service explained everything…
Excellent service explained everything very well no pushy service really relaxing made welcome
24 luglio 2026
Risposta di DFS Furniture - Kings Lynn
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Lady who sold us the furniture
Lady who sold us the furniture
Was great and very helpfull
I was happy with purches
I left verry happy and would come back
24 luglio 2026
Risposta di DFS Furniture - Kings Lynn
Hello Barry,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Very helpful and put us both at ease
23 luglio 2026
Risposta di DFS Furniture - Kings Lynn
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Excellent sales services
Excellent sales services. We were able to make an informed choice based on the extensive product knowledge given to us by Arran one of the sales team at Kings lynn.
21 luglio 2026
Risposta di DFS Furniture - Kings Lynn
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Difficult customer incoming!
Fantastic customer service from Maddie and Aaron. I was 'that' difficult customer because of my son's complex needs. Nothing was to much trouble and they helped me choose a suitable sofa when I had no idea where to start. Thank you guys
21 luglio 2026
Risposta di DFS Furniture - Kings Lynn
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Very helpful information on what I was…
Very helpful information on what I was buying clear and precise all through out the process
20 luglio 2026
Risposta di DFS Furniture - Kings Lynn
Hello Chris,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.