Richard was so helpful in getting the best solution for our requirements. He was also really patient with my elderly mum when we brought her in to choose. Communication has also been great re delive... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Mark explained things very well in a relaxed atmosphere that gave us confidence in the company and items ordered. We knew exactly what we were getting for our money.
L'azienda ha risposto
recently visited the DFS sofa and furniture store and had such a great experience. I really loved the environment, it felt welcoming and comfortable. The staff were also amazing, especially the lady w... Leggi di più
L'azienda ha risposto
My wife and I went into DFS today to finally buy the corner seating unit we fell in love with three months previously. We are buying a house in France (a protracted affair) and choosing furn... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
James Bennett Ave, Futura Park 1, IP3 9SP, Ipswich, Regno Unito
- 0333 999 9847
4,9
Eccellente
4K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Risposta di DFS Furniture - Ipswich
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Customer service was excellent very…
Customer service was excellent very polite and made us feel comfortable and welcome.
28 marzo 2026
Risposta di DFS Furniture - Ipswich
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Ipswich
Good afternoon Daniel,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Risposta di DFS Furniture - Ipswich
Good morning Hazel,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Zana suite
Helpful and efficient salesman who explained everything on how to care for suite and put me at ease. Easy to speak with and very pleasant. 10/10 for the salesman.
Will return in future for more buys.
14 aprile 2026
Risposta di DFS Furniture - Ipswich
Good afternoon Suzanne,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
It was very laid back but Mark was…
It was very laid back but Mark was around to call upon.
Very knowledgeable and we brought two sofas
14 aprile 2026
Risposta di DFS Furniture - Ipswich
Good afternoon Bev,
Thanks for your lovely feedback, we’re glad to hear Mark met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Alexis who served us was very good and…
Alexis who served us was very good and informative
13 aprile 2026
Risposta di DFS Furniture - Ipswich
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Lovely sales rep Mark helped me with my…
Lovely sales rep Mark helped me with my order. Thank you for being patient with me :)
13 aprile 2026
Risposta di DFS Furniture - Ipswich
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kind Regards,
Vanessa
DFS Customer Support
Ross was really helpful and patient
Ross was really helpful and patient. He helped us get great deals on lovely furniture.
12 aprile 2026
Risposta di DFS Furniture - Ipswich
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
Great in store experience
Great in store experience, not rushed and went through everything, all size & color options, different sofas etc. Thankyou Ross for your help & advice !
12 aprile 2026
Risposta di DFS Furniture - Ipswich
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great experience
Ross was very helpful from start to finish. We were able to ask questions but also browse at our own leisure.
11 aprile 2026
Risposta di DFS Furniture - Ipswich
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Tina was extraordinary
Tina was extraordinary! She was so patient guiding us, informing us of the different options, giving us time and space to decide! She was really clear explaining all the process as well, so we left the shop with no doubts, and really happy for our purchase. Thanks!
11 aprile 2026
Risposta di DFS Furniture - Ipswich
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Salesman was amazing and helpful.
11 aprile 2026
Risposta di DFS Furniture - Ipswich
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
A very worthwhile visit
Tina was brilliant! She showed us some sofa beds and we immediately liked them. She talked us through everything and we purchased two different ones
10 aprile 2026
Risposta di DFS Furniture - Ipswich
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Great advice and information.
Great advice and information. Very clear on prices, delivery details and aftercare. Absolutely love the sofas we’ve purchased and can’t wait to receive them.
10 aprile 2026
Risposta di DFS Furniture - Ipswich
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Risposta di DFS Furniture - Ipswich
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Very helpful and informative but not…
Very helpful and informative but not atall pushy with sale.
3 aprile 2026
Risposta di DFS Furniture - Ipswich
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
We were very impressed with how we…
We were very impressed with how we were dealt with and could not have asked for more help went out of
his way to accommodate our needs and would certainly recommend DHS to other people.
9 aprile 2026
Risposta di DFS Furniture - Ipswich
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Richard was amazing
Richard was amazing, very helpful and friendly, went out of his way to take the time to get the sofa we liked, filled us in on all details we needed made everything simple
6 aprile 2026
Risposta di DFS Furniture - Ipswich
Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at DFS, we can’t wait to deliver.
Kind Regards,
Vanessa
DFS Customer Support
Friendly customer service
Very friendly customer service. Eager to help and assist. Loved the screen in store where we could see the sofa we liked, in different colours and formations. One small comment would be we were in store a lot longer, due to all the talking after and trying to sell add ons.
13 marzo 2026
Risposta di DFS Furniture - Ipswich
Good afternoon Cas,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.