Anthony served us today, very friendly and informative without the overbearing need to 'sell'. Had a very straight to the point but warm sales experience and kept things informed, determined and tho... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I had a fantastic experience with Helena at DFS when purchasing our new sofa bed. She was incredibly friendly, helpful and professional, and made the whole process easy and enjoyable. Helena took th... Leggi di più
L'azienda ha risposto
Had a great experience purchasing my new sofa from DFS, the whole process was easy and enjoyable from start to finish. Delighted with my choice. Special mention to Harry, who was fantastic from sta... Leggi di più
L'azienda ha risposto
We were in just as the shop opened today. We were given plenty of time to look round the store before being approached. Fisayo was so helpful and made buying our sofas a very pleasant experience. She... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Millburn Road, IV2 3TR, Inverness, Regno Unito
- 0333 999 9822
4,9
Eccellente
4K recensioni
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Le persone hanno visualizzato anche
Fantastic customer service in store and…
Fantastic customer service in store and great communication from delivery company.
13 maggio 2026
Risposta di DFS Furniture - Inverness
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Very pleasant sales lady ,she certainly…
Very pleasant sales lady ,she certainly new her stuff.
22 maggio 2026
Risposta di DFS Furniture - Inverness
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Helena helped me lots getting my sofa
Helena helped me lots getting my sofa . She was very polite and helpful
21 maggio 2026
Risposta di DFS Furniture - Inverness
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
No pressure ability to browse to decide…
No pressure ability to browse to decide what I want and then to take it further. Staff very friendly and informative.
19 maggio 2026
Risposta di DFS Furniture - Inverness
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
The salesperson was friendly
The salesperson was friendly, knowledgeable and a joy to deal with.
16 maggio 2026
Risposta di DFS Furniture - Inverness
Good afternoon Neil,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Very friendly and helpful
Very friendly and helpful. Went out of their way to help me visualise and bring my colour scheme together. Sofa ordered
17 maggio 2026
Risposta di DFS Furniture - Inverness
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Knew all the answers to our questions
Knew all the answers to our questions. We dealt with Jennifer and she was fantastic but was greated by another member of staff as we entered. Drinks available and simple ordering process
17 maggio 2026
Risposta di DFS Furniture - Inverness
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Jennifer met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Very smooth
Extemely friendly, helpful and knowledgeable member of staff called Katerina was of great assistance with our purchase
17 maggio 2026
Risposta di DFS Furniture - Inverness
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Friendly staff and great sofas.
The staff are very friendly and patient. They explained everything in simple terms and took the time to explain the whole process to us.
9 maggio 2026
Risposta di DFS Furniture - Inverness
Good morning Mike,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Stress free buying exceptional service
Member of staff Jennifer was outstanding so helpful and patient, lovely manner exceptional customer service and helped us make sure it was the right details and measurements for what we were looking for before committing, we are delighted with our experience of buying our couches and Jennifer made the experience stress free and easy for us
16 maggio 2026
Risposta di DFS Furniture - Inverness
Good morning Karen,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
We had a nice time at DFS inverness…
We had a nice time at DFS inverness with Fisayo yesterday. Detailed explanation with Sofa care and breakdown of price. Kid friendly. Good marketing strategy. We got 15% friends and family discount and interest free credit as well. It’s really an interesting time at DFS yesterday and I recommend this for anybody
15 maggio 2026
Risposta di DFS Furniture - Inverness
Good morning John,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Inverness
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
The staff were very on Knowledgeable…
The staff were very on Knowledgeable and helpful with any queries I had. 10/10 would recommend
12 maggio 2026
Risposta di DFS Furniture - Inverness
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Excellent service from the sales team.
Excellent service from the sales team.
Barbara offered a full and excellent service, both for us as the customer, and for DFS.
Good choice and range of sofas
9 maggio 2026
Risposta di DFS Furniture - Inverness
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Barbara was very helpful & considerate…
Barbara was very helpful & considerate dealing with us today, from helping us with a VAT exemption form, to giving us refreshments, and then with the purchase of our new cuddle seat. Excellent service, can’t praise her high enough.
10 maggio 2026
Risposta di DFS Furniture - Inverness
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Very helpful
10 maggio 2026
Risposta di DFS Furniture - Inverness
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
On entering DFS Inverness branch
On entering DFS Inverness branch, we were approached by a pleasant member of staff who explained how to look up colours of individual pieces of furniture and then we were happily left to browse around the store at our leisure. On deciding to purchase a piece of furniture, we sought out Barbara (who had initially approached us) and she was professional, friendly and thorough at explaining everything involved with the purchase until same was completed. Barbara is an asset to this DFS branch
9 maggio 2026
Risposta di DFS Furniture - Inverness
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Very knowledgeable stuff
We went to Dfs to buy new sofa. It's our second time buying sofa from dfs and we really liked our experience
We really liked how knowledgeable Helena was. She helped us to choose perfect sofa for our needs.
9 maggio 2026
Risposta di DFS Furniture - Inverness
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Staff were very helpful and made us…
Staff were very helpful and made us feel very comfortable as we debated choosing our new sofa
9 maggio 2026
Risposta di DFS Furniture - Inverness
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Risposta di DFS Furniture - Inverness
Good afternoon Ian,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
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