DFS Furniture - Hereford Recensioni 

3042
TrustScore 5 su 5

4,9

Newtown Road, Hereford Retail Park, HR4 9LH Hereford, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Jemima was so helpful, listened to what we wanted, explained everything carefully, double checked all details - she made a big decision really easy!

Valutata 5 stelle su 5

Friendly staff Lynne greeted us when looking and offered help and advice . Offering coffee too whilst looking round. When we made a decision Mike assisted with order and explained everything well... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I was greeted by staff member Tom who was extremely polite, courteous and knowledgeable. He presented very well, dressed smart but casual and spoke eloquently. My time with him was great. He listened... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The advisor who looked after us was excellent he was careful to give us all the information we needed and was friendly and efficient. I can honestly say it was because of him we felt comfortable and... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

  • Newtown Road, Hereford Retail Park, HR4 9LH, Hereford, Regno Unito

  • 0333 999 9828

4,9

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(3042)

96.947 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent service

Had a problem while placing an order for a corner sofa but the problem was dealt with swiftly and fairly can't praise the manager and the staff Maddie and Neil enough. It was an absolute pleasure going to the Hereford branch

18 aprile 2026
Logo di DFS Furniture - Hereford

Risposta di DFS Furniture - Hereford

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Neil met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valutata 5 stelle su 5

Couldn’t of asked for a more polite and…

Couldn’t of asked for a more polite and thorough explanation about everything with Harry.
Very helpful, lovely young man

17 aprile 2026
Logo di DFS Furniture - Hereford

Risposta di DFS Furniture - Hereford

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Finally found the sofa we have been…

Finally found the sofa we have been looking for. Members of staff were brilliant, really informative and helpful.
Wasn’t pushy about anything but just made sure we had all the information and options before making a decision.

16 aprile 2026
Logo di DFS Furniture - Hereford

Risposta di DFS Furniture - Hereford

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Great customer service

Great customer service. No pressure, no hounding, just perfect. Made the experience of shelling out over 3k enjoyable (ish 🤣)
Great job

15 aprile 2026
Logo di DFS Furniture - Hereford

Risposta di DFS Furniture - Hereford

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Attentive

Attentive, polite service.

15 aprile 2026
Logo di DFS Furniture - Hereford

Risposta di DFS Furniture - Hereford

Hello,

Thank you for your kind review.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Tom was very helpful without being…

Tom was very helpful without being overbearing...
Good quality furniture at a decent price

14 aprile 2026
Logo di DFS Furniture - Hereford

Risposta di DFS Furniture - Hereford

Good morning Tina,

Thanks for your lovely feedback, we’re glad to hear Tom met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

I had a great experience at DFS…

I had a great experience at DFS yesterday when purchasing my sofa. The young man who assisted me was excellent from start to finish. He was friendly, professional, and very knowledgeable about the products. He took the time to explain the different options available and helped me choose a sofa that suited my needs perfectly without being pushy.
His customer service really stood out and made the whole process smooth and enjoyable. A big thank you to him for the help it was very much appreciated!

13 aprile 2026
Logo di DFS Furniture - Hereford

Risposta di DFS Furniture - Hereford

Good afternoon Michael,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Maddie and Tom went above and beyond!

Maddie introduced herself as a friendly sales woman and made my experience shopping with DFS amazing. She was extremely knowledgable and enthusiastic, whilst putting me under no pressure to order a sofa with her today. After both herself and Tom thoroughly explained the order process to me I decided to go ahead and order two sofas today. Tom was very helpful and friendly when reviewing my order and explaining the finance options to me. I would not hesitate to recommend Maddie and Tom at DFS!

13 aprile 2026
Logo di DFS Furniture - Hereford

Risposta di DFS Furniture - Hereford

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Spent an enjoyable afternoon choosing…

Spent an enjoyable afternoon choosing our new sofa. Staff always available to help and to provide coffee and answer questions.

6 aprile 2026
Logo di DFS Furniture - Hereford

Risposta di DFS Furniture - Hereford

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Warm welcome from both Tom and Lynn

Warm welcome from both Tom and Lynn - both of whom were very knowledgeable about the product and went out of their way to answer all of our questions - resulting in our purchase - providing a pleasant and positive experience, thank you

11 aprile 2026
Logo di DFS Furniture - Hereford

Risposta di DFS Furniture - Hereford

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Excellent!!

13 aprile 2026
Logo di DFS Furniture - Hereford

Risposta di DFS Furniture - Hereford

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

The sales lady was very professional…

The sales lady was very professional explaining every detail, nothing was too much trouble.

12 aprile 2026
Logo di DFS Furniture - Hereford

Risposta di DFS Furniture - Hereford

Hello,

Thank you for sharing your kind review with us.

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

The member of staff dealing with was…

The member of staff dealing with was very friendly and informative.
No pressure for us to purchase anything refreshments wete offered.

11 aprile 2026
Logo di DFS Furniture - Hereford

Risposta di DFS Furniture - Hereford

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Great experience

We had a lovely lady Meg I think her name is she’s was very helpful and helped us arrange how we wanted the corner sofa, she also made us a lovely cup of coffee

11 aprile 2026
Logo di DFS Furniture - Hereford

Risposta di DFS Furniture - Hereford

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

I dealt with a good salesman named…

I dealt with a good salesman named Harry he had great knowledge of the product being purchased.
He was really to happy to help with multiple questions. Verified everything with the manager before purchase.

11 aprile 2026
Logo di DFS Furniture - Hereford

Risposta di DFS Furniture - Hereford

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Staff were so lovely

Staff were so lovely, Gem was absolutely fantastic and really knowledgeable. Not pushy at all! Lovely hot chocolate too!
Thank you for making my purchase easy and answered all my questions ☺️

9 aprile 2026
Logo di DFS Furniture - Hereford

Risposta di DFS Furniture - Hereford

Hi there, thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you had a brilliant customer service experience at DFS. Your kind words and perfect rating of 5 out of 5 truly mean a lot to our team!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

I recently purchased a new sofa, chair and mattress!

I recently purchased a new sofa, chair, and mattress at DFS Hereford and was served by Jemima. She was fantastic — friendly, knowledgeable, and really took the time to help me find exactly what I needed. The whole experience was smooth and enjoyable. Highly recommended!

8 aprile 2026
Logo di DFS Furniture - Hereford

Risposta di DFS Furniture - Hereford

Good morning Jim,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Patient and helpful

I spent a long time walking around with with her but she was patient with me taking into consideration that I needed a sofa bed in my purchase.

6 aprile 2026
Logo di DFS Furniture - Hereford

Risposta di DFS Furniture - Hereford

Good afternoon,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

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