The gentleman was friendly not pushy but new the colours available and the products he had and how many he had one the show room and exactly where they where
L'azienda ha risposto
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Scopri cosa dicono le persone
We couldn’t recommend DFS enough! Dan was so helpful in store - really listened to what we wanted and advised us thoroughly. Can’t wait until our new sofa arrives :)
Coffee was lovely staff member was very helpful abd polite and made everything very easy for us explained the process step by step
I had a very pleasant experience at DFS. Ms Samy was extremely helpful and explained everything clearly, which made the whole process easy to understand. She was also very kind and patient with my dau... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Gonerby Road, NG31 8AU, Grantham, Regno Unito
- 0333 999 9743
4,9
Eccellente
2K recensioni
Chiedi ai clienti di scrivere una recensione
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Le persone hanno visualizzato anche
Service was very good explained things…
Service was very good explained things very well not pushievery pleased
19 febbraio 2026
Risposta di DFS Furniture - Grantham
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Grantham
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Grantham
Good Afternoon Philip,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Great service
Great service, explained all we needed to no. Bought 2 recliner chairs .
18 febbraio 2026
Risposta di DFS Furniture - Grantham
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Fantastic service.
15 febbraio 2026
Risposta di DFS Furniture - Grantham
Hello,
Thank you for your positive review.
Kind regards
Holly M
DFS Customer Support
We were made to feel very welcome.
We were made to feel very welcome.
The lady that served us was very knowledgeable and very helpful.
Process made even better with express delivery no waiting for weeks.
15 febbraio 2026
Risposta di DFS Furniture - Grantham
We appreciate you taking the time to share your experience. We're happy to hear that you felt welcome and found our team member helpful, plus enjoyed the express delivery!
Kind Regards,
Vanessa
DFS Customer Support
Excellent
Excellent, friendly customer service from Demi. A pleasure to deal with her
15 febbraio 2026
Risposta di DFS Furniture - Grantham
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Grantham
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Sammy was very helpful and polite
On my arrival was met by one of your very helpful polite members of staff Sammy, who explained every detail of my purchase including insurance and cleaning products
14 febbraio 2026
Risposta di DFS Furniture - Grantham
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
This was a pleasant experience
This was a pleasant experience, I was approached as soon as I entered the shop and given the opportunity of seeing all the reclining chairs on my own and I appreciated not having someone trying to sell me something.
When I decided what I wanted Andrew was very professional in his manner and I couldn’t have had a better experience. He went through the purchase procedure in a very friendly and relaxed way, I didn’t feel pressured at all. I would definitely recommend DFS Grantham.
14 febbraio 2026
Risposta di DFS Furniture - Grantham
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
We was greeted to your store by a very Polite young lady Sammy.
We was greeted to your store by a very polite young lady by the name of Sammy who was extremely helpful and very informative she helped us buy our new sofa and made the whole process a absolute pleasure
7 febbraio 2026
Risposta di DFS Furniture - Grantham
Good morning,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Very helpful young man went through…
Very helpful young man went through everything with us did not rush so happy
9 febbraio 2026
Risposta di DFS Furniture - Grantham
Good afternoon John,
Amazing review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Dan was excellent in everything that he…
Dan was excellent in everything that he did for us. His explanations of how to look after the furniture were very precise and easy to understand. He walked us through the credit part of the purchase in detail.
8 febbraio 2026
Risposta di DFS Furniture - Grantham
Good Afternoon David,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Dan.
Kind Regards,
Jordan
DFS Customer Support
DFS experience
Very good service, not pressured at all. Everything explained very well.
7 febbraio 2026
Risposta di DFS Furniture - Grantham
Good Afternoon Sally,
Thank you for sharing your lovely 5* review, your feedback is greatly appreciated!
Kind Regards,
Jordan
DFS Customer Support
The service was excellent
The service was excellent, friendly and polite, everything was explained to me clearly, I was made to feel welcome and also had a coffee made for me, first rate service.
28 gennaio 2026
Risposta di DFS Furniture - Grantham
We appreciate you taking the time to share your feedback! We're so happy to hear that you felt welcome and that our team provided first-rate service. We're also glad you enjoyed the coffee!
Kind Regards,
Vanessa
DFS Customer Support
Kien Sofa
Paige was very helpful and informative and made purchasing a good experience.
4 febbraio 2026
Risposta di DFS Furniture - Grantham
We appreciate you sharing your positive experience. We're so glad to hear that our advisor was helpful and informative during your purchase.
Kind Regards,
Vanessa
DFS Customer Support
No pressured selling but advice given when requested
We were welcomed as we arrived in the store and advised where to look for our chosen type of sofa. We were then left to browse in our own time. There was no one hovering or pressuring us but they were on hand to answer all our questions. When we were concerned about the sofa fitting to our lounge we were advised that there was a slightly smaller version, which was perfect. Very happy
3 febbraio 2026
Risposta di DFS Furniture - Grantham
We're happy to hear that you felt welcome in our store and were able to browse comfortably. We appreciate that our team was available to answer your questions and help you find the perfect sofa size. Thank you for your review!
Kind regards,
Vanessa
DFS Customer Support
I purchased a new sofa
I purchased a new sofa. All choices of fabric were explained with the additional costs for each choice made clear. Finance options also explained. No pressure to pick most expensive option
21 gennaio 2026
Risposta di DFS Furniture - Grantham
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Monday morning feeling
The staff were polite and friendly but did not bother us when we said we were just browsing. however when we had made a decision the salesman was efficient and friendly answering all our questions and giving us all the details we needed .
2 febbraio 2026
Risposta di DFS Furniture - Grantham
We appreciate you taking the time to leave us a 5-star review! We're so glad to hear that you had a positive experience with our team and that they provided helpful service.
Kind Regards.
Vanessa
DFS Customer Support
Staff were great today
Staff were great today, also yesterday at first visit. All were helpful and knowledgeable without being too pushy. Very pleased with my purchase.
1 febbraio 2026
Risposta di DFS Furniture - Grantham
We appreciate you taking the time to leave us this feedback. We're happy to hear that our staff were helpful and knowledgeable, and that you are pleased with your purchase.
Kind Regards,
Vanessa
DFS Customer Support
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