We were welcomed to DFS store in Glasgow, London Rd and Nikki was our sales representative today! We were met with a smile, friendly manner and at ease our whole visit . It made buying our new corner... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Bronwyn was fantastic. She offered support without being pushy. We returned to the store three times on the same day where she made herself available to answer all of our questions. She was very patie... Leggi di più
L'azienda ha risposto
Stuart was great - he offered us help but also gave us time to make our own decisions and have a proper look around. His customer service was exemplary. Even more admirable considering the IT difficul... Leggi di più
L'azienda ha risposto
Great experience, left alone to wander without being hassled. Nikki then approached us and was extremely helpful and friendly. At no time did we feel under pressure, she was superb!
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda

Informazioni di contatto
London Road, Furniture Park, G32 8NS, Glasgow, Regno Unito
- 0333 999 9812
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Risposta di DFS Furniture - Glasgow

Risposta di DFS Furniture - Glasgow
Deeps was excellent really went out his…
Deeps was excellent really went out his way to make sure we were finding the sofa that best met our needs and house.
Top marks from us

Risposta di DFS Furniture - Glasgow

Risposta di DFS Furniture - Glasgow
Ryan was helpful in explaining options…
Ryan was helpful in explaining options and did not do a hard sell.

Risposta di DFS Furniture - Glasgow
Helpful without the stalking! 😄
The store assistant introduced himself early on and told us to give him a shout if we needed any help. Which we did and he duly assisted. Best of all he hadn’t stalked us around the shop constantly like they had in the previous store we had been in.

Risposta di DFS Furniture - Glasgow
Was met by Jamie
Was met by Jamie, who didn’t pressurise us in any way, very knowledgeable and easy to deal with. Went through all options with us for the sofa combination we bought.

Risposta di DFS Furniture - Glasgow
He was very knowledgeable and…
He was very knowledgeable and professional and was a really nice person

Risposta di DFS Furniture - Glasgow
Jamie was fantastic telling us all…
Jamie was fantastic telling us all about the sofas we were interested in

Risposta di DFS Furniture - Glasgow
Jamie was very helpful
Jamie was very helpful. Provided relevant information and gave us time to consider the best options.

Risposta di DFS Furniture - Glasgow

Risposta di DFS Furniture - Glasgow
still waiting on my footstoll after 4…
still waiting on my footstoll after 4 months .. i have had 2 couriers attempting to deliver sofas i didnt order .. not the couriers fault or drivers .. they are great .. get it together dfs .. sort it out

Risposta di DFS Furniture - Glasgow
Excellent Stuff!
We had a couple of what we thought were awkward questions to ask as we needed a specific shape and size of sofa. We approached Scott who was absolutely fantastic. He sorted out our queries with ease, let us know what we needed and at no time in the process did he make us feel pushed or intimidated in any way. He helped from start to finish explaining everything along the way. Excellent stuff. Thank You Scott, your help and knowledge was really much appreciated and made this an easy, smooth experience. Robert and Michele

Risposta di DFS Furniture - Glasgow

Risposta di DFS Furniture - Glasgow
Great service have been using DFS for…
Great service have been using DFS for years now all the staff are very helpful would highly recommend

Risposta di DFS Furniture - Glasgow
Great service today
Great service today. All questions answered very well. All the information provided too!

Risposta di DFS Furniture - Glasgow
Dfs…
The staff in the showroom were excellent. Can't fault the delivery drivers they to were excellent. Everything went really smoothly. Would highly recommend.

Risposta di DFS Furniture - Glasgow
Wet Farts and Appreciation
We came in purely for a bargain mattress and left with a mattress and an olive-green electric 3-seater that somehow cost less than a night out. What’s that about? Anywho…
The sales lady was an absolute diamond. Patient, genuine, zero pressure – she complimented our choice, let us see similar items for comparison, and reassured us our mattress would arrive from the shelf in the original packaging.
She then casually walked us past that sofa and said “£***”. It was just what we were looking for. Not to mention a competitor who had us interested in some smart couch. Youll soon need and National Insurance nunber for wingbakc... well... that sales fell through. Flawless. Her colleague who double-checked everything was equally solid.
The delivery crew turned up on time, polite as anything, carried everything in and assembled it without a single sigh. Proper professionals.
So why only 4 stars when the whole experience was screaming for a solid 5?
I'll tell you why.
Because someone at the warehouse looked at a beautiful leather electric sofa… and decided the power pack was optional or over indulgent. It’s currently the world’s most elegant, olive-green, non-reclining, non-anything sofa. Just sitting there looking majestic and completely powerless – it’s really more of an ornament at the minute.
No plug, you see.
Ordinarily this would have been rather triggering for me. For example, I may have been at your shop window like Hannibal Lecter. But with vans on. Requesting to see the manager with a bib on… I jest of course! All the staff were so good, the mattress is pure heaven, and the sofa itself is still gorgeous… it qualifies as an ornament.
I have no doubt this will be resolved in a day or two – so you still get a 4.
To the mystery saboteur who packed the prototype without its plug: May your next fart be a wet one… on the velvet couch you bought with serviceable electric moving parts that worked to your satisfaction because they included the plug. Shaaaaame, shaaaaaaaaaame!
Everyone else – keep doing what you’re doing. You’re brilliant. Just… maybe check the box has the bit that makes the electric sofa actually electric next time... ornat least until Saboteur Sally has been retrained or sold to Home Bargains.

Risposta di DFS Furniture - Glasgow
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