DFS Furniture - Glasgow Recensioni 

12.769
TrustScore 5 su 5

4,9

London Road, Furniture Park, G32 8NS Glasgow, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We were welcomed to DFS store in Glasgow, London Rd and Nikki was our sales representative today! We were met with a smile, friendly manner and at ease our whole visit . It made buying our new corner... Leggi di più

Valutata 5 stelle su 5

Bronwyn was fantastic. She offered support without being pushy. We returned to the store three times on the same day where she made herself available to answer all of our questions. She was very patie... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Stuart was great - he offered us help but also gave us time to make our own decisions and have a proper look around. His customer service was exemplary. Even more admirable considering the IT difficul... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great experience, left alone to wander without being hassled. Nikki then approached us and was extremely helpful and friendly. At no time did we feel under pressure, she was superb!

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

  • London Road, Furniture Park, G32 8NS, Glasgow, Regno Unito

  • 0333 999 9812

4,9

Eccellente

TrustScore 5 su 5

13K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(12.769)

96.596 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great customer from scott

Great customer from scott . Thank him again for me .

1 agosto 2026
Logo di DFS Furniture - Glasgow

Risposta di DFS Furniture - Glasgow

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

All good

All good. the guy was nice and helpful. thanks

5 luglio 2026
Logo di DFS Furniture - Glasgow

Risposta di DFS Furniture - Glasgow

Good Morning,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Deeps was excellent really went out his…

Deeps was excellent really went out his way to make sure we were finding the sofa that best met our needs and house.

Top marks from us

1 agosto 2026
Logo di DFS Furniture - Glasgow

Risposta di DFS Furniture - Glasgow

Good Morning,

Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Deeps.

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Thanks Scott!!

Scott was so helpful and helped us purchase our sofa! Thanks Scott!!

1 agosto 2026
Logo di DFS Furniture - Glasgow

Risposta di DFS Furniture - Glasgow

Good Morning,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Helpful without the stalking! 😄

The store assistant introduced himself early on and told us to give him a shout if we needed any help. Which we did and he duly assisted. Best of all he hadn’t stalked us around the shop constantly like they had in the previous store we had been in.

31 luglio 2026
Logo di DFS Furniture - Glasgow

Risposta di DFS Furniture - Glasgow

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Was met by Jamie

Was met by Jamie, who didn’t pressurise us in any way, very knowledgeable and easy to deal with. Went through all options with us for the sofa combination we bought.

31 luglio 2026
Logo di DFS Furniture - Glasgow

Risposta di DFS Furniture - Glasgow

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

He was very knowledgeable and…

He was very knowledgeable and professional and was a really nice person

31 luglio 2026
Logo di DFS Furniture - Glasgow

Risposta di DFS Furniture - Glasgow

Hello,

Thank you for your 5 star review.

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Jamie was fantastic telling us all…

Jamie was fantastic telling us all about the sofas we were interested in

30 luglio 2026
Logo di DFS Furniture - Glasgow

Risposta di DFS Furniture - Glasgow

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Valutata 5 stelle su 5
Logo di DFS Furniture - Glasgow

Risposta di DFS Furniture - Glasgow

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine E
DFS Customer Support

Valutata 5 stelle su 5

Jamie was very helpful

Jamie was very helpful. Provided relevant information and gave us time to consider the best options.

30 luglio 2026
Logo di DFS Furniture - Glasgow

Risposta di DFS Furniture - Glasgow

Hello,

Thank you for sharing your kind feedback with us.

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Nice & straightforward transaction

Nice & straightforward transaction

30 luglio 2026
Logo di DFS Furniture - Glasgow

Risposta di DFS Furniture - Glasgow

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Staff was so so helpful

Staff was so so helpful

29 luglio 2026
Logo di DFS Furniture - Glasgow

Risposta di DFS Furniture - Glasgow

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Valutata 1 stelle su 5

still waiting on my footstoll after 4…

still waiting on my footstoll after 4 months .. i have had 2 couriers attempting to deliver sofas i didnt order .. not the couriers fault or drivers .. they are great .. get it together dfs .. sort it out

8 aprile 2026
Logo di DFS Furniture - Glasgow

Risposta di DFS Furniture - Glasgow

Good Morning,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. Please accept our apologies if you are experiencing a problem with your order.

I would like to sincerely apologise for the delay in receiving your furniture and the experience you have received from DFS.

I have taken a look into your order and can see this has been referred to the relevant department and they will be in contact with you shortly to discuss this further.

Kind Regards,

Lorraine E
DFS Central Customer Support

Valutata 5 stelle su 5

Excellent Stuff!

We had a couple of what we thought were awkward questions to ask as we needed a specific shape and size of sofa. We approached Scott who was absolutely fantastic. He sorted out our queries with ease, let us know what we needed and at no time in the process did he make us feel pushed or intimidated in any way. He helped from start to finish explaining everything along the way. Excellent stuff. Thank You Scott, your help and knowledge was really much appreciated and made this an easy, smooth experience. Robert and Michele

20 luglio 2026
Logo di DFS Furniture - Glasgow

Risposta di DFS Furniture - Glasgow

Good Morning,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind Regards,

Lorraine E
DFS Central Customer Support

Valutata 5 stelle su 5

Great, easy simple service

Great, easy simple service. Great product

28 luglio 2026
Logo di DFS Furniture - Glasgow

Risposta di DFS Furniture - Glasgow

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

Valutata 5 stelle su 5

Great service have been using DFS for…

Great service have been using DFS for years now all the staff are very helpful would highly recommend

29 luglio 2026
Logo di DFS Furniture - Glasgow

Risposta di DFS Furniture - Glasgow

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

Valutata 5 stelle su 5

Great service today

Great service today. All questions answered very well. All the information provided too!

29 luglio 2026
Logo di DFS Furniture - Glasgow

Risposta di DFS Furniture - Glasgow

Hello,

Thank you for your positive feedback.

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Dfs…

The staff in the showroom were excellent. Can't fault the delivery drivers they to were excellent. Everything went really smoothly. Would highly recommend.

21 luglio 2026
Logo di DFS Furniture - Glasgow

Risposta di DFS Furniture - Glasgow

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

Valutata 4 stelle su 5

Wet Farts and Appreciation

We came in purely for a bargain mattress and left with a mattress and an olive-green electric 3-seater that somehow cost less than a night out. What’s that about? Anywho…
The sales lady was an absolute diamond. Patient, genuine, zero pressure – she complimented our choice, let us see similar items for comparison, and reassured us our mattress would arrive from the shelf in the original packaging.
She then casually walked us past that sofa and said “£***”. It was just what we were looking for. Not to mention a competitor who had us interested in some smart couch. Youll soon need and National Insurance nunber for wingbakc... well... that sales fell through. Flawless. Her colleague who double-checked everything was equally solid.
The delivery crew turned up on time, polite as anything, carried everything in and assembled it without a single sigh. Proper professionals.
So why only 4 stars when the whole experience was screaming for a solid 5?
I'll tell you why.
Because someone at the warehouse looked at a beautiful leather electric sofa… and decided the power pack was optional or over indulgent. It’s currently the world’s most elegant, olive-green, non-reclining, non-anything sofa. Just sitting there looking majestic and completely powerless – it’s really more of an ornament at the minute.
No plug, you see.
Ordinarily this would have been rather triggering for me. For example, I may have been at your shop window like Hannibal Lecter. But with vans on. Requesting to see the manager with a bib on… I jest of course! All the staff were so good, the mattress is pure heaven, and the sofa itself is still gorgeous… it qualifies as an ornament.
I have no doubt this will be resolved in a day or two – so you still get a 4.
To the mystery saboteur who packed the prototype without its plug: May your next fart be a wet one… on the velvet couch you bought with serviceable electric moving parts that worked to your satisfaction because they included the plug. Shaaaaame, shaaaaaaaaaame!

Everyone else – keep doing what you’re doing. You’re brilliant. Just… maybe check the box has the bit that makes the electric sofa actually electric next time... ornat least until Saboteur Sally has been retrained or sold to Home Bargains.

25 luglio 2026
Logo di DFS Furniture - Glasgow

Risposta di DFS Furniture - Glasgow

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

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