We were greeted by George on arrival at the Edinburgh store. After a quick chat we were shown all our options in our price bracket. George was great, customer service without feeling pressured into a... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
The assistant was very friendly without being pushy. She showed me a range of options similar to my first choice for comparison. Once I had made my choice she gave me lots of time to decide on sizes a... Leggi di più
L'azienda ha risposto
Warm greeting on entering premises. Lovely and clean and set out easily to walk round. Plenty of choice. Ewan was very helpful and knowledgeable, loved he left us alone to take our time, but seemed... Leggi di più
L'azienda ha risposto
The staff that helped me today were excellent. Very knowledgeable about the products, professional and informative and friendly. They really helped put me at ease and make it a great experience.... Leggi di più
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
A1, Milton Link, EH15 3QH, Edinburgh, Regno Unito
- 0333 999 9793
4,9
Eccellente
10K recensioni
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Le persone hanno visualizzato anche
Risposta di DFS Furniture - Edinburgh
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Risposta di DFS Furniture - Edinburgh
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
NO PRESSURE
George the salesman, was very informative about the item we required, from explaining the difference in materials used in creating our sofa to the cover for after sales advice and assistance. He wasn't constantly chasing you round the store, instead letting us decide, a credit to DFS. 10/10
5 luglio 2026
Non scritta su invito
Risposta di DFS Furniture - Edinburgh
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
No pressure
George the salesman, was very informative about the item we required, from explaining the difference in materials used in creating our sofa to the cover for after sales advice and assistance. He wasn't constantly chasing you round the store instead letting us decide, a credit to DFS. 10/10
5 luglio 2026
Risposta di DFS Furniture - Edinburgh
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
The customer advisor, Bali was great!
The customer advisor, Bali, from the Milton Link store was fabulous. He took time to understand our needs, help tailor our choice and was very patient and helpful with advice. The process from start to finish was seamless and we did not feel rushed in making a decision. We would definitely visit again.
1 luglio 2026
Risposta di DFS Furniture - Edinburgh
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Bali met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Risposta di DFS Furniture - Edinburgh
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
it was easy and good
5 luglio 2026
Risposta di DFS Furniture - Edinburgh
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Buying the sofa turned out to be a real…
Buying the sofa turned out to be a real pleasure. Zara was incredibly patient with us. She managed to combine my style and my husband’s style into one cohesive design.
5 luglio 2026
Risposta di DFS Furniture - Edinburgh
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The staff are great at informing you of…
The staff are great at informing you of your options and sharing honest perspectives about the different variations. It doesn’t feel like a product is being pushed. Farooq was extremely pleasant to deal with as was George.
5 luglio 2026
Risposta di DFS Furniture - Edinburgh
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Edinburgh
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Very much appreciated online…
Very much appreciated online description and dimensions. Makes you feel more confident when going into shop. Staff were extremely helpful
3 luglio 2026
Risposta di DFS Furniture - Edinburgh
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Good show room, lots of choice
Great, light display room, attentive staff but no hard pressure to buy just lots of helpful information. Get a staff member to show you the digital screens to be shown colour and design alternatives. All of this meant we did buy a new sofa and that process was made very simple by Neil. Clear information on care, warranty, delivery and finance options, all given during the sales process. Thank you.
5 luglio 2026
Risposta di DFS Furniture - Edinburgh
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Friendly staff and a good range of sofas
5 luglio 2026
Risposta di DFS Furniture - Edinburgh
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
"I had an excellent experience with DFS…
"I had an excellent experience with DFS Furniture. The staff were friendly, knowledgeable, and happy to answer all my questions without any pressure. The ordering process was smooth.Overall, I'm very pleased with the service and would happily recommend DFS to family and friends."
4 luglio 2026
Risposta di DFS Furniture - Edinburgh
Hello,
We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!
Kind regards
Holly M
DFS Customer Support
Great buying experience
Zara was very patient and knowledgeable with my many questions. She didn’t push for a sale, and was very honest when we asked questions. Felt very at ease to buy the sofa we wanted and not a sofa she wanted to sell us.
4 luglio 2026
Risposta di DFS Furniture - Edinburgh
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
I would definitely recommend Dfs,Elizabeth mason
I recently had the pleasure of purchasing a suite from Dfs with the help of Riddhi. I cannot praise her enough for her exceptional service,she was incredibly knowledgeable,patient &attentive to all my needs. Her professionalism &warmth stood out.
3 luglio 2026
Risposta di DFS Furniture - Edinburgh
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
When we first came in we were greeted…
When we first came in we were greeted by George who made us feel welcome he was very polite and professional the whole time and helped us find what we where looking for amazing customer service from all other staff as well
4 luglio 2026
Risposta di DFS Furniture - Edinburgh
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Very helpful
Very helpful, genuine kindness and time given, not rushed in any way. Loved that we could see our chosen couch on the large screen in the shape size and colour.
16 aprile 2026
Risposta di DFS Furniture - Edinburgh
Hello David,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Everyone was so helpful and didn’t feel…
Everyone was so helpful and didn’t feel pressured into any purchases
3 luglio 2026
Risposta di DFS Furniture - Edinburgh
Hello Gillian,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
I bought a sofa amd i am still waiting for it
I bought a sofa . And have wited 3 week for delivery ..... fast delivery ... .
26 giugno 2026
Risposta di DFS Furniture - Edinburgh
Good Afternoon Lorraine,
Thank you for taking the opportunity to write us a review, we welcome any feedback.
We are very sorry to hear that you are experiencing a delay with your furniture. We understand that delays can be incredibly frustrating and we apologise for any inconvenience this may have caused.
I have taken a look into your order and since your review you have been contacted to arrange for the delivery for Monday 6th July. Once again please accept our sincerest apologies.
Kind Regards,
Lorraine A
DFS Central Customer Support
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