The assistant was very friendly without being pushy. She showed me a range of options similar to my first choice for comparison. Once I had made my choice she gave me lots of time to decide on sizes a... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Warm greeting on entering premises. Lovely and clean and set out easily to walk round. Plenty of choice. Ewan was very helpful and knowledgeable, loved he left us alone to take our time, but seemed... Leggi di più
L'azienda ha risposto
We liked that the staff member was actively looking to help but was not pushy at all. Explained things well and we found him easy to deal with. Was very knowledgeable and we did buy additional feature... Leggi di più
L'azienda ha risposto
George was great made me and the family feel welcome, listened to our needs and wants and found something suitable with absolutely no pressure to buy there and then Didn't purchase anything... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
A1, Milton Link, EH15 3QH, Edinburgh, Regno Unito
- 0333 999 9793
4,9
Eccellente
10K recensioni
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Le persone hanno visualizzato anche
Only went for a look
Only went for a look. Hubby saw latest suite and we have bought it! Nothing was a problem with Farooq. Explained what we had and we were only looking for a change, took us to see a few but settled on the 2nd one. Great customer service. Answered all questions we had!
19 luglio 2026
Risposta di DFS Furniture - Edinburgh
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Farooq met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Risposta di DFS Furniture - Edinburgh
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Ashish
Ashish, the person in the shop who helped us, was very helpful. He gave us space but was on hand for any questions we had then advised us well throughout the buying process.
18 luglio 2026
Risposta di DFS Furniture - Edinburgh
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Sofa buying
Thoroughly enjoyable experience. Kaitlan introduced herself as we entered the store, left us to look around the showroom and only approached us when we wished some information. She was extremely knowledgeable and gave us a first class service
18 luglio 2026
Risposta di DFS Furniture - Edinburgh
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Risposta di DFS Furniture - Edinburgh
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Great Experience
Really nice staff, very knowledgeable. Guided us through the choices and purchase without being pushy
16 luglio 2026
Risposta di DFS Furniture - Edinburgh
Hello Alex,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Carrie at milton link Edinburgh dfs…
Carrie at milton link Edinburgh dfs went above and beyond to make the entire process smooth and stress-free. They were incredibly knowledgeable, listened to exactly what we needed, and never made me feel pressured. I couldn't be happier with my purchase. Highly recommend asking for her thank you again
16 luglio 2026
Risposta di DFS Furniture - Edinburgh
Hello David,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Riddhi couldn’t have been more patient…
Riddhi couldn’t have been more patient and helpful. She talked through all our different sofa options and made useful suggestions throughout the buying process. A very pleasant and positive experience at DFS with Riddhi.
16 luglio 2026
Risposta di DFS Furniture - Edinburgh
Hello Rosie,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Sofa shopping
The member of staff that helped us was very kind and friendly. Very good service. Thank you
15 luglio 2026
Risposta di DFS Furniture - Edinburgh
Hello,
Thank you for sharing your kind feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Very lovely lady served us
Very lovely lady served us, was really knowledgeable and patient!
14 luglio 2026
Risposta di DFS Furniture - Edinburgh
Hello,
Thank you for your lovely feedback.
Kind regards
Holly M
DFS Customer Support
Zara was excellent
Zara was excellent, patient and helpful. Her knowledge helped ne decide on my purchase
15 luglio 2026
Risposta di DFS Furniture - Edinburgh
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Riddhi was exceptionally helpful
Riddhi was extremely helpful, friendly and professional throughout the whole experience - the showing of suites on the Tuesday evening as well as the sales closure on the Wednesday afternoon.
15 luglio 2026
Risposta di DFS Furniture - Edinburgh
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great service by the dfs staff
14 luglio 2026
Risposta di DFS Furniture - Edinburgh
Hello Muhammad,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Edinburgh
Hello Julie,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
The staff were friendly and…
The staff were friendly and approachable and gave me time to look around to decide what I wanted
14 luglio 2026
Risposta di DFS Furniture - Edinburgh
Hello Sarah,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Zara was a great help
Zara was a great help. Attentive and listened to oor needs to find perfect sofas
14 luglio 2026
Risposta di DFS Furniture - Edinburgh
Hello Mrs Binning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Ryan at the Edinburgh store was very…
Ryan at the Edinburgh store was very helpful and friendly.
14 luglio 2026
Risposta di DFS Furniture - Edinburgh
Hello Roo,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Very happy
We were greeted by Kerry as we entered the store and kindly said if we needed any help just to ask.When we picked our sofa she was there to easily sort everything out for us.
13 luglio 2026
Risposta di DFS Furniture - Edinburgh
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Excellent service from the staff in…
Excellent service from the staff in store, they listened to what we wanted, answered all our questions, and were patient while we decided!
12 luglio 2026
Risposta di DFS Furniture - Edinburgh
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Really easy process
Really easy process. Not a pushy sales environment but good engagement from sales people
13 luglio 2026
Risposta di DFS Furniture - Edinburgh
Hello,
Thank you for sharing your lovely feedback with us.
Kind Regards,
Holly M
DFS Customer Support
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