We were greeted by George on arrival at the Edinburgh store. After a quick chat we were shown all our options in our price bracket. George was great, customer service without feeling pressured into a... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Overall excellent service. Explained to staff member what we were looking for, George Henderson showed us exactly what we were looking to purchase, explained everything about colour, sizes etc. no pr... Leggi di più
L'azienda ha risposto
The assistant was very friendly without being pushy. She showed me a range of options similar to my first choice for comparison. Once I had made my choice she gave me lots of time to decide on sizes a... Leggi di più
L'azienda ha risposto
Warm greeting on entering premises. Lovely and clean and set out easily to walk round. Plenty of choice. Ewan was very helpful and knowledgeable, loved he left us alone to take our time, but seemed... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
A1, Milton Link, EH15 3QH, Edinburgh, Regno Unito
- 0333 999 9793
4,9
Eccellente
10K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
New sofa
George was very helpful and informative. He recognised us from our first visit and appreciated the need for time for us to choose the right sofa for us.
24 luglio 2026
Risposta di DFS Furniture - Edinburgh
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with George.
Kind Regards,
Jordan
DFS Customer Support
George asked how we were doing and…
George asked how we were doing and offered all the help available. Great asset and very knowledgeable and professional with a friendly approach. Made our buying alot easier and smooth
24 luglio 2026
Risposta di DFS Furniture - Edinburgh
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with George.
Kind Regards,
Jordan
DFS Customer Support
Excellent service and fully satisfied.
I am absolutely delighted with the service. Everything went smoothly, and the staff were incredibly helpful and friendly. I highly recommend them.
24 luglio 2026
Risposta di DFS Furniture - Edinburgh
Hello,
Thank you so much for taking the time to share your feedback, it is much appreciated. We hope that you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Great customer service.
24 luglio 2026
Risposta di DFS Furniture - Edinburgh
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Very friendly staff
23 luglio 2026
Risposta di DFS Furniture - Edinburgh
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Sofas lovely and staff amazing!
The sofas in the store are fabulous. Staff amazing! They were just so helpful and easy to deal with.
Neil, Caitlin & George there to help and assist every step of the way without being pushy.
23 luglio 2026
Risposta di DFS Furniture - Edinburgh
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Zara was lovely
Zara was lovely, very friendly and professional. We had already decided on our sofa prior to going the the store but Zara provided a lot of useful information on the ongoing maintenance of our soafs.
22 luglio 2026
Risposta di DFS Furniture - Edinburgh
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Super friendly staff
Super friendly staff, very knowledgeable and informative…and patient.
22 luglio 2026
Risposta di DFS Furniture - Edinburgh
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Edinburgh
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Amazing and friendly staff
Amazing and friendly staff. Exceptionally well informed on their range of couches. Very patient and welcoming. Would highly recommend.
21 luglio 2026
Risposta di DFS Furniture - Edinburgh
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
The lady was very friendly
The lady was very friendly, accommodating and professional, very good
30 giugno 2026
Risposta di DFS Furniture - Edinburgh
Hello,
Thank you for sharing your great feedback with us.
Kind regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Edinburgh
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Edinburgh
Hello Aurimas,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Fabulous 💕
Karina was fabulous 💕 Very informative with excellent customer service skills. Thank you Karina 💕
20 luglio 2026
Risposta di DFS Furniture - Edinburgh
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Staff very helpful plenty of space to…
Staff very helpful plenty of space to walk around showroom
19 luglio 2026
Risposta di DFS Furniture - Edinburgh
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
Only went for a look
Only went for a look. Hubby saw latest suite and we have bought it! Nothing was a problem with Farooq. Explained what we had and we were only looking for a change, took us to see a few but settled on the 2nd one. Great customer service. Answered all questions we had!
19 luglio 2026
Risposta di DFS Furniture - Edinburgh
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Farooq met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Risposta di DFS Furniture - Edinburgh
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Ashish
Ashish, the person in the shop who helped us, was very helpful. He gave us space but was on hand for any questions we had then advised us well throughout the buying process.
18 luglio 2026
Risposta di DFS Furniture - Edinburgh
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Sofa buying
Thoroughly enjoyable experience. Kaitlan introduced herself as we entered the store, left us to look around the showroom and only approached us when we wished some information. She was extremely knowledgeable and gave us a first class service
18 luglio 2026
Risposta di DFS Furniture - Edinburgh
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Risposta di DFS Furniture - Edinburgh
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.