Tony the sales person made us feel at ease and didn’t pressure us at all with our purchases we took our time and he very professionally helped us with any questions we had. Not once did he come across... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We recently purchased a sofa from DFS and would like to express our appreciation for the excellent service we received from Tony. From the moment we entered the store, he was friendly, knowledgeab... Leggi di più
L'azienda ha risposto
Visited the store on the 26th July, from start to finish I was made to feel welcome as soon as we started talking to the assistant she kindly offered us a drink straight away. All our queries we ans... Leggi di più
L'azienda ha risposto
Attentive and friendly staff. Great store layout and excellent customer service. Steph in particular stood out. Kind, courteous and an eye for detail with helping me to look at an accent chair that wo... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Station Dr, Merry Hill Retail Park Unit 2, DY5 1SY, Brierley Hill, Regno Unito
- 0333 999 9844
4,9
Eccellente
4K recensioni
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Le persone hanno visualizzato anche
Tony was great, lovely furniture too
Tony was very helpful, fun and honest, nice furniture on offer too! Looking forward to receiving it.
4 maggio 2026
Risposta di DFS Furniture - Dudley
Good morning Kevin,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Ben did an awesome job of sorting us…
Ben did an awesome job of sorting us out with a sofa and in store deal on a poof. Really friendly.
4 maggio 2026
Risposta di DFS Furniture - Dudley
Good afternoon Brennon,
Thanks for your lovely feedback, we’re glad to hear Ben met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Excellent non pushy customer service…
Excellent non pushy customer service compared to others. Highly recommend.
3 maggio 2026
Risposta di DFS Furniture - Dudley
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Tony was great
Tony was great, explained everything really well and did not put any pressure on us.
2 maggio 2026
Risposta di DFS Furniture - Dudley
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
Friendly helpful staff
Friendly helpful staff. Very helpful but not pushy, lovely experience
2 maggio 2026
Risposta di DFS Furniture - Dudley
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
Ben was very helpful when purchasing…
Ben was very helpful when purchasing our new sofa. He informed us of everything we needed to know.
1 maggio 2026
Risposta di DFS Furniture - Dudley
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Matt was super helpful
Matt was super helpful, friendly and answered all my questions - making it an easy decision and a happy one
Excellent service
30 aprile 2026
Risposta di DFS Furniture - Dudley
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Risposta di DFS Furniture - Dudley
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
Ben and Sam were so welcoming and…
Ben and Sam were so welcoming and relaxed. The purchase was straight forward and everything explained in detail.
29 aprile 2026
Risposta di DFS Furniture - Dudley
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
I experienced clean and fresh looking…
I experienced clean and fresh looking store and friendly and professional sales staff, customer service was excellent and I was very happy with my purchase and my experience.
27 aprile 2026
Risposta di DFS Furniture - Dudley
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
It's was very Pelsall to have aliya she…
It's was very Pelsall to have aliya she give us all information what we need and I like to give her 10/10
22 aprile 2026
Risposta di DFS Furniture - Dudley
Good morning Afshan,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Really enjoyed our purchase of a new…
Really enjoyed our purchase of a new chair & footstool at DFS today , no pressure when we entered the store once we decided a thumbs up to Ben who took good care of us with the sale.
26 aprile 2026
Risposta di DFS Furniture - Dudley
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Great service
Went to DFS in Merry Hill today to choose a new sofa. The man that served us (didn’t take his name unfortunately) was happy to assist, very helpful and friendly and answered any questions I asked and I didn’t feel rushed into making a decision.
26 aprile 2026
Risposta di DFS Furniture - Dudley
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
I ordered a sofa today at the Merry…
I ordered a sofa today at the Merry Hill store and was assisted by a lovely young lady called Aaliyah. She was very helpful and explained everything thoroughly and made the experience much less stressful than I was expecting. She was a credit to DFS.
25 aprile 2026
Risposta di DFS Furniture - Dudley
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
We were helped by Jen who was very…
We were helped by Jen who was very helpful, showed us different furniture and helped to choose the wright one
22 aprile 2026
Risposta di DFS Furniture - Dudley
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Dudley
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Nothing was too much trouble
Nothing was too much trouble.
Spent plenty of time with my son and I, until
I found the suite I wanted. The hot chocolate
was very welcome on such a cold day. Very friendly.
13 aprile 2026
Risposta di DFS Furniture - Dudley
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Matt was very helpful with the…
Matt was very helpful with the furniture we chosen told us all about the make how to care for it described everything we needed to know and answered any questions we asked very good sales man ,polite and honest.
20 aprile 2026
Risposta di DFS Furniture - Dudley
Good morning Dawn,
Thanks for your lovely feedback, we’re glad to hear Matt met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Excellent customer service
Excellent customer service, never got the impression they were trying to sell me something, they let us take our time to find a solution that met our needs and provided expert advice when asked for. Tony was excellent
18 aprile 2026
Risposta di DFS Furniture - Dudley
Hi there, thank you for taking the time to leave a 5-star review!😊
Kind Regards,
Vanessa
DFS Customer Support
Staff was very friendly and helpful
Staff was very friendly and helpful, excellent professional service.
18 aprile 2026
Risposta di DFS Furniture - Dudley
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
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