The staff member was lovely and professional, gave great advice, and offered helpful suggestions that made it easy for us to decide. She really knows the materials well and how to handle them properly... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The young lady who served us couldn't have been more helpful. She was excellent she was there to answer our questions before we sat down and made our transaction with her but never hassled us. Wond... Leggi di più
L'azienda ha risposto
Steve the advisor was friendly & efficient, he explained everything on the materials, the finance & delivery. Also he was very patient whilst I kept going two sofas I liked!
L'azienda ha risposto
Steve was very helpful and informative. We have visited the store on a number of occasions as we couldn’t decide on a sofa and Steve was there to answer our questions every time.
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Holyhead Road, Alvis Retail Park, CV5 8BW, Coventry, Regno Unito
- 0333 999 9756
4,9
Eccellente
4K recensioni
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Le persone hanno visualizzato anche
Risposta di DFS Furniture - Coventry
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Dfs sofa experience
Was greeted my saleslady who let us look round the store and was very helpful when ordering a new suite for our lounge. She was very informative and answered any questions we had too. A great customer service.
2 luglio 2026
Risposta di DFS Furniture - Coventry
Hello Stephen,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
We had our furniture delivered
We had our furniture delivered. We paid to have all rubbish taken away. Firstly the sofa had a scratch on it. Secondly they filled my bin with polystyrene. I complained in person in store, waited over a week for someone to come out. They have just offered me £80 refund or a replacement seat which may not colour match or a luxury hamper !!! They don't know what they can do about my full bin.
2 luglio 2026
Non scritta su invito
Risposta di DFS Furniture - Coventry
This is very disappointing and we apologise for any inconvenience caused.
Unfortunately as no order reference number has been provided we are unable to locate your specific details. However, if you would like to contact our Customer Service Team on 0333 9999777, they will certainly look into this for you.
Kind Regards,
Vanessa
DFS Customer Support
A great experience
No sales persons hassling you, lovely airy store, very relaxed atmosphere, nothing was too much trouble.
20 giugno 2026
Risposta di DFS Furniture - Coventry
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Great customer service
Very friendly and helpful staff no pushy sales highly recommend DFS
28 giugno 2026
Risposta di DFS Furniture - Coventry
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Maz was very helpful
28 giugno 2026
Risposta di DFS Furniture - Coventry
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Brilliant customer service..
Brilliant customer service..
Explained product in very detailed way...
No Hard sale
Very upfront and transparent
Helped us alot in making a decision
Helped in choosing design and shape and size of a sofa as per our need
27 giugno 2026
Risposta di DFS Furniture - Coventry
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Great customer service
Great customer service. Not pushy at all, just helpful and polite.
27 giugno 2026
Risposta di DFS Furniture - Coventry
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Risposta di DFS Furniture - Coventry
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Friendly and knowledgable staff
Friendly and knowledgable staff, made our experience a pleasure
26 giugno 2026
Risposta di DFS Furniture - Coventry
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
My experience was fast and all done…
My experience was fast and all done right . Nice man very helpful
23 giugno 2026
Risposta di DFS Furniture - Coventry
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Good customer service
Good customer service , good quality products, good finance options. Will was very knowledgeable and very friendly and a pleasure to talk to .
21 giugno 2026
Risposta di DFS Furniture - Coventry
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
The salesman who served us was great
The salesman who served us was great, nothing was too much trouble. He just let us look around the showroom asked us a couple of times if we were ok. And answered any questions we asked, I hate it when salesmen jump on you, we felt quite at ease .
19 giugno 2026
Risposta di DFS Furniture - Coventry
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Excellent service!
Will served us, and even though we arrived only a few minutes before closing time, he couldn't of been more helpful and informative.
He made the whole process of buying very straight forward.
20 giugno 2026
Risposta di DFS Furniture - Coventry
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Risposta di DFS Furniture - Coventry
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Risposta di DFS Furniture - Coventry
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Lovely customer service
Lovely customer service.
Wasn’t jumped on as soon as we went to look.
Very helpful staff once we had made a decision
10 giugno 2026
Risposta di DFS Furniture - Coventry
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
very friendly polite staff that were…
very friendly polite staff that were not pushy and extremely helpful
17 giugno 2026
Risposta di DFS Furniture - Coventry
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Coventry
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Risposta di DFS Furniture - Coventry
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
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