Mr Singh was a very polite and helpful man, who helped to make the purchase very effortless and talked me through the whole process in great detail...I would thoroughly recommend DFS Colchester store... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
It was nice to be able to walk in the store and have a look around in our own time. Once we had settled on a product, a nice salesman came over asked if we would like a drink and then chatted to us a... Leggi di più
L'azienda ha risposto
Absolutely brilliant advisor today. Nothing was too much trouble, lots of different options trying to make my vision work, which it did in the end with his expert knowledge.
L'azienda ha risposto
Warm welcoming staff very helpful provided good information around the after caste service and delivery. Have good advice on both sofas we were looking at to allow us to make a good informed decision.... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Cowdray Avenue, Colne View Retail Park, CO1 1YN, Colchester, Regno Unito
- 0333 999 9763
4,9
Eccellente
5K recensioni
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Le persone hanno visualizzato anche
Super friendly sales guy called Singh…
Super friendly sales guy called Singh at the Colchester branch . Introduced himself then said he’d give us space to look and find him if we had any questions .
We did then had his undivided attention , couldn’t be more honest or patient .
Our daughter is buying a house and will be needing a sofa , we will be pointing her in Singhs direction as in all our years of furnishing , he was perfect .
7 giugno 2026
Risposta di DFS Furniture - Colchester
Hello Chris,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Really helpful staff
Really helpful staff, made ordering my new furniture really easy and pleasant
4 giugno 2026
Risposta di DFS Furniture - Colchester
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Brilliant!
Brilliant experience from start to finish. From walking into an impressive showroom, receiving great service, and walking out completely satisfied. Would highly recommend this store!
28 maggio 2026
Risposta di DFS Furniture - Colchester
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Outstanding
Absolutely outstanding service from our DFS advisor. He was friendly, knowledgeable, and incredibly helpful throughout, giving great advice on colours and helping us find the perfect sofa. Nothing was too much trouble, and he even stayed a little later to make sure everything was sorted. The drinks and hospitality were a lovely touch too. We couldn’t be happier with the service we received and can’t thank him enough. A real credit to DFS!
3 giugno 2026
Risposta di DFS Furniture - Colchester
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Lorraine A
DFS Central Customer Support
Mabs was very helpful polite and…
Mabs was very helpful polite and friendly thank you very much look forward to receiving our sofa
3 giugno 2026
Risposta di DFS Furniture - Colchester
Hello,
Thank you for sharing your positive review with us.
Kind regards
Holly M
DFS Customer Support
from the time we entered the store we…
from the time we entered the store we was treated with respect and let us choose when to ask the assistant questions. We did buy and left the store very satisified. The assistant was Elaine from the Colchester branch lovely lady
24 maggio 2026
Risposta di DFS Furniture - Colchester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Wow! What a store!
Was wowed by the layout of the store, all the staff were welcoming, helpful and efficient. Coffee wasn’t bad either ;) Me and my boyfriend were really well looked after, and really enjoyed our time there, with plenty of sofas to choose from. Ended up buying a new sofa on our first visit, and can’t wait for it to be delivered!
25 maggio 2026
Risposta di DFS Furniture - Colchester
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Very good all round great service
Staff were great communication brilliant and very good prices
1 giugno 2026
Risposta di DFS Furniture - Colchester
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
Very good service from Elaine
Very good service from Elaine, who greeted us and asked if we needed help. We said we were just looking and she left us to it, we didn’t feel pressured at any time. We had a question which she helped us with Elaine was very helpful and we felt at ease.
1 giugno 2026
Risposta di DFS Furniture - Colchester
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Risposta di DFS Furniture - Colchester
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Mr Singh helped as with a sofa
Mr Singh helped as with a sofa . Very helpful and very polite. We got what we needed a few other bits . Can't wait to have my sofa in my home now .
25 maggio 2026
Risposta di DFS Furniture - Colchester
Good Afternoon,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
The service was so customer-friendly
The service was so customer-friendly. It was a very nice and wholesome experience.
30 maggio 2026
Risposta di DFS Furniture - Colchester
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great Customer service & answer all…
Great Customer service & answer all queries speedily
23 maggio 2026
Risposta di DFS Furniture - Colchester
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Risposta di DFS Furniture - Colchester
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
The staff were really friendly and…
The staff were really friendly and helpful.
Very personable and interesting to talk to. They were not pushy and allowed me time to make my decision.
30 maggio 2026
Risposta di DFS Furniture - Colchester
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Chris has sold us two sofas now
Chris has sold us two sofas now, he is so friendly and really helpful, great customer service and we will no doubt buy another from him in the future!
30 maggio 2026
Risposta di DFS Furniture - Colchester
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Chris.
Kind Regards,
Jordan
DFS Customer Support
Absolutely perfect from start to finish…
Absolutely perfect from start to finish
The staff member was great at communicating my wife did not want the Scotchgaurd but he convinced me it was a no brainier
29 maggio 2026
Risposta di DFS Furniture - Colchester
Hello Antony,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
We had a very good experience …
We had a very good experience when buying our sofas, the sales assistant was very helpful and most obliging
28 maggio 2026
Risposta di DFS Furniture - Colchester
Hello,
Thank you for sharing your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
Glad we went back to DFSThe salesman was friendly and very…
The salesman Mr Singh was friendly and very welcoming I have a hearing problem and he took that on board and faced me when talking to me
28 maggio 2026
Risposta di DFS Furniture - Colchester
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review.
Kind regards
Holly M
DFS Customer Support
Really friendly and helpful staff in…
Really friendly and helpful staff in store. However your telephone customer service is terrible. In 2026 hanging on phone is just not good enough!
28 maggio 2026
Risposta di DFS Furniture - Colchester
Hello,
We are really grateful for your kind words and for sharing your experience! We do have other channels where you can contact our team including live chat, email and social media.
Kind regards,
Holly M
DFS Customer Support
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