Excellent staff attention when needed, no pressure sales talk, allowed to look round furniture at leisure with no time limit. We stayed several hours trying out and making sure we were choosing the ri... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Natalie was super friendly and informative without being pushy in any way with additionals. She explained everything thoroughly and in great time and was very patient and kind towards our 4 year old s... Leggi di più
L'azienda ha risposto
The lady who assisted us was amazing, so friendly, approachable and very knowledgeable. The assistant was Julie at Cannock. Made us feel very relaxed, not judge for wanting the sofa on finance.... Leggi di più
L'azienda ha risposto
We recently bought a new sofa from DFS Cannock and had a fantastic experience. Tracey was absolutely amazing from start to finish. She was so friendly, welcoming, and knowledgeable, taking the time to... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Watling Street, WS11 1SP, Cannock, Regno Unito
- 0333 999 9746
4,9
Eccellente
5K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Bed Topper
The member of staff was very polite, helpful and knowledgeable as to what I was after.
Well presented
30 aprile 2026
Risposta di DFS Furniture - Cannock
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
Tracy was very helpful and knowleable…
Tracy was very helpful and knowleable about the products. Very professional throughout.
25 aprile 2026
Risposta di DFS Furniture - Cannock
Hello,
Thank you for sharing your kind feedback with us.
Kind regards
Holly M
DFS Customer Support
Tracy was Nice and friendly explained…
Tracy was Nice and friendly explained everything so easy to understand
26 aprile 2026
Risposta di DFS Furniture - Cannock
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
first thing to mention the location of…
first thing to mention the location of DFS cannock is realy good the car park is excellent as is the shop and layout , the staff are good and not pushy , there is a realy good range of furniture to suit a broad range of budgets, Natalie was superb
26 aprile 2026
Risposta di DFS Furniture - Cannock
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Order without any hassle
Tracey was very knowledgeable, and made us feel comfortable on our order, she was very helpful
26 aprile 2026
Risposta di DFS Furniture - Cannock
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Happy with the service were given
Happy with the service we were given, nice friendly, patient and approachable staff. Left to your own devices and always happy to help when you need them for advice.
26 aprile 2026
Risposta di DFS Furniture - Cannock
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Great experience at DFS Cannock with…
Great experience at DFS Cannock with helpful staff!
25 aprile 2026
Risposta di DFS Furniture - Cannock
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Ian was very friendly and helpful…
Ian was very friendly and helpful towards us finding our new sofa, explained everything clearly and also gave great advice.
25 aprile 2026
Risposta di DFS Furniture - Cannock
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Your salesperson Ian was very…
Your salesperson Ian was very profesional and knowledgable it was a pleasure to deal with him
25 aprile 2026
Risposta di DFS Furniture - Cannock
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
Great and friendly customer service
22 aprile 2026
Risposta di DFS Furniture - Cannock
Good Morning,
Amazing 5* review, thanks for sharing!
Kind Regards,
Lorraine A
DFS Central Customer Support
Good experience
Thank you to Tracey for leaving us to browse around store in our own time with no pressure. She did, however, make it clear that she was there to help if we needed it. Tracey explained everything thoroughly about the care, purchase procedure and delivery of the suite.
22 aprile 2026
Risposta di DFS Furniture - Cannock
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
We were left to browse the showroom
We were left to browse the showroom. We sat and made our decision and when we were ready to discuss what we wanted.
A lovely attentive helpful gentleman helped advise us with our purchase. We were offered refreshments which we had coffee while we completed the order and ipad work.
13 aprile 2026
Risposta di DFS Furniture - Cannock
Good Morning
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind Regards,
Lorraine A
DFS Central Customer Support
I didnt feel any pressure from staff
I didnt feel any pressure from staff. A couple of hellos to se if I needed any help and then left to browse which was nice as I really wanted to browse everything at my own pace.
When I needed help I approached Tracy as she had already introduced herself. She was knowledgeable and gave clear information about purchasing the sofas. No pressure to buy add ons an concise but relaxed interaction I couldn't fault her.
12 aprile 2026
Risposta di DFS Furniture - Cannock
Good afternoon Catherine,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Excellent service
Excellent service. Left us to browse and then very helpful and knowledgeable on products in your store
Tracey was super helpful and made the experience of purchasing new sofas very pleasurable
19 aprile 2026
Risposta di DFS Furniture - Cannock
Good afternoon Andre,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Excellent service from Julie
Excellent service from Julie, no hassle, sorted our purchase in no time. Very helpful.
21 aprile 2026
Risposta di DFS Furniture - Cannock
Good afternoon Steve,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Risposta di DFS Furniture - Cannock
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
George listened to what we wanted and…
George listened to what we wanted and helped us choose the right product for ourselves he explained the whole process and made it so easy
10 aprile 2026
Risposta di DFS Furniture - Cannock
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with George.
Kind Regards,
Jordan
DFS Customer Support
We never felt pressurised into buying a…
We never felt pressurised into buying a sofa. We were given time to choose and make our decision. Ian at Cannock helped us by answering our questions and letting us have time to finally decide. ( it did take us a while ). Once we decided Ian ran through everything and went over points if we needed to hear them again. An actual pleasant shopping experience.
18 aprile 2026
Risposta di DFS Furniture - Cannock
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Ian met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Nice friendly staff very welcoming but…
Nice friendly staff very welcoming but not pressured in any way warm cosy atmosphere
18 aprile 2026
Risposta di DFS Furniture - Cannock
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Tracy
Tracy, the sales consultant we saw was excellent - very friendly but professional to The customer service was outstanding.
17 aprile 2026
Risposta di DFS Furniture - Cannock
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Tracy.
Kind Regards,
Jordan
DFS Customer Support
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.