We had such a great experience buying our new sofa! The whole process was so easy and straightforward from start to finish. The lady who helped us was absolutely lovely, friendly and really helpful wi... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
A very pleasant experience all round. We were helped by Matt to find exactly what we were looking for and Emily who did the paperwork. Both explained everything clearly and at no time did we feel rush... Leggi di più
L'azienda ha risposto
Staff are amazing - so helpful, friendly and knowledgeable about their products. They were clear about pricing and offers, without being pushy. The website is clear and so easy to use, with all the... Leggi di più
L'azienda ha risposto
DFS in Bury St Edmunds has been by far the best to deal with over the last2 days going to different stores. Matt and Rachel were brilliant,never pushy,left us to try out sofas, and very helpful when n... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Easlea Road, Moreton Hall Estate, IP32 7BY, Bury Saint Edmunds, Regno Unito
- 0333 999 9749
4,9
Eccellente
3K recensioni
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Le persone hanno visualizzato anche
Very helpful.x
31 agosto 2026
Risposta di DFS Furniture - Bury St Edmunds
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Risposta di DFS Furniture - Bury St Edmunds
Hello,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Great service
Great service friendly and knowledgeable max was lovely and helped with ideas and colours
13 settembre 2026
Risposta di DFS Furniture - Bury St Edmunds
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Louise was not only incredibly helpful
Louise was not only incredibly helpful, but very knowledgeable. Fantastic customer service from her.
12 settembre 2026
Risposta di DFS Furniture - Bury St Edmunds
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine E
DFS Central Customer Support
Risposta di DFS Furniture - Bury St Edmunds
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
We had a great time choosing our sofa…
We had a great time choosing our sofa and Matt was very helpful. Lots of laughs and was lighthearted - exactly what my mum needed.
Matt is very knowledgeable and can read the room well!!
9 settembre 2026
Risposta di DFS Furniture - Bury St Edmunds
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Welcoming friendly and explained every…
Welcoming friendly and explained every thing we needed to know
9 settembre 2026
Risposta di DFS Furniture - Bury St Edmunds
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Great experience.Easy process
Assistant was friendly,helpful professional. Made the process easy . Knowledgeable and answered ally questions
6 settembre 2026
Risposta di DFS Furniture - Bury St Edmunds
Hello Rita,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Very happy with staff member who was…
Very happy with staff member who was very knowledgeable and helpful, above and beyond. Have bought all our sofas from DFS always had very good customer service
Thank you
8 settembre 2026
Risposta di DFS Furniture - Bury St Edmunds
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Great service.
Greeted by a really nice gentleman (Conner). Left to view furniture and there was never any pressure to buy. The buying process was easy and explained clearly (again Conner). So thank you.
8 settembre 2026
Risposta di DFS Furniture - Bury St Edmunds
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Lorraine E
DFS Central Customer Support
The lady who served me was lovely and…
The lady who served me was lovely and helpful but not pushy. I was handed a tape measure and she sent me info to my email address. The following day I went back and ordered what I wanted.
6 settembre 2026
Risposta di DFS Furniture - Bury St Edmunds
Hello,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
The service was so great
The service was so great, the sales lady who helped us was friendly and helpful as she explained everything we needed to know and do to make an order.
6 settembre 2026
Risposta di DFS Furniture - Bury St Edmunds
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Risposta di DFS Furniture - Bury St Edmunds
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
The sales person was very friendly and…
The sales person was very friendly and helpful. Went through the booking thoroughly and checked all the details.
29 agosto 2026
Risposta di DFS Furniture - Bury St Edmunds
Hello,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Great staff who were very helpful and…
Great staff who were very helpful and friendly. They made the experience smooth and uncomplicated.
2 settembre 2026
Risposta di DFS Furniture - Bury St Edmunds
Hello,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
A very pleasant experience all round
A very pleasant experience all round. We were helped by Matt to find exactly what we were looking for and Emily who did the paperwork. Both explained everything clearly and at no time did we feel rushed into making a decision, Matt even made us a lovely cup of coffee.
1 settembre 2026
Risposta di DFS Furniture - Bury St Edmunds
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Purchase of new suite
We were not rushed at all. Took time to explain everything clearly, so we could understand. Certainly knew his stuff!
28 agosto 2026
Risposta di DFS Furniture - Bury St Edmunds
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Everything was amazing
Everything was amazing, with all the staff very helpful and the prices excellent
31 agosto 2026
Risposta di DFS Furniture - Bury St Edmunds
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Risposta di DFS Furniture - Bury St Edmunds
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
A sales experience better than Glasswells!
Greeted by Louise, We had already been in to try lots of sofas and had pretty much chosen what we wanted but had previously queried an issue with the display sofa which had been resolved as discussed. Louise gave is the time to look and sit to confirm what we wanted to do and was over to us in a flash as soon as we requested help. Not a fan of sale people pressuring us, she understood this completely and gave us the time and space we needed before sitting down to arrange the details. Her explanation of the options available were detailed and valuable. After explaining the aftercare and gels used for fire retardandacy, we purchased your cleaning kit and five year warranty. We were so comfortable with the decisions made that we also bought the bolsters that on our way in we had said we wouldnt! We walked away happy with our purchase and extremely happy with Louise’s service. We have recently purchased some large items from Glasswells in bury st edmunds, who pride themselves on customer care and experience and i can genuinely say that we were far more impressed by DFS and Louise. Thank you so much for making our living room revamp even more special!
30 agosto 2026
Risposta di DFS Furniture - Bury St Edmunds
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
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