DFS Furniture - Bolton Recensioni 

8263
TrustScore 5 su 5

4,9

The Linkway, Unit 15b, BL6 6JA Bolton, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Was given all the info we required/asked for without any pressure to make a purchase or being directed one way or another. Choices were left to us from the information we received which was more than... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Enjoyable experience today at DFS Middlebrook Horwich, wandered around the store without being pounced on. Was helped by Adam who was very polite and helped me with my decision. Would highly recommen... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The store was pleasant, clean and well laid out. We were not 'pestered' by sales staff but were acknowledged and offered assistance by them. Salesman Ben answered all of our questions, ensuring that o... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Staff member we dealt with Adam Smith was great and extremely knowledgeable. He gave us all the information we needed and some very good advice without trying to push the sale. We came away very happy... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

8K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(8263)

99.255 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great experience

We were looked after by Dave who made the whole experience easy.
Great customer service 😊

11 luglio 2026
Logo di DFS Furniture - Bolton

Risposta di DFS Furniture - Bolton

Hello,

Thank you for sharing your lovely feedback with us.

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

All the service was very good..And…

All the service was very good..And Mr.Adem is very friendly and helpful..many thanks for him..

4 luglio 2026
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Risposta di DFS Furniture - Bolton

Hello,

Thank you for sharing your positive feedback with us.

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Happy to help.

Made welcome on entry left us too have a look around. And ask us if you want any information just ask and they would be happy to help us.

4 luglio 2026
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Risposta di DFS Furniture - Bolton

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Our visit

Made to feel welcome and no pressure to buy,stephanie was brilliant with us with her input

28 giugno 2026
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Risposta di DFS Furniture - Bolton

Hello Duncan,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Very helpful staff went away happy

Very helpful staff. Knowledgeable. Went away a happy customer

9 luglio 2026
Logo di DFS Furniture - Bolton

Risposta di DFS Furniture - Bolton

Good Afternoon,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

Valutata 3 stelle su 5

We was treated very well

We was treated very well, lovely man called Fudu, explained all about the sofa and chair,
We bought, very helpful.
Only problem we have no phone number directly to the shop had keep ringing customer service for them call us back , when it was just a simple question, we would of liked on our email full description of the Sofa colour, would had liked paper work with it all on what we paying for . Thank you again Fudu for your help. Also please thank Darren for his help , Darren and Fudu went out of there way .

8 luglio 2026
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Risposta di DFS Furniture - Bolton

Good Afternoon,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind Regards,

Jordan
DFS Customer Support

Valutata 3 stelle su 5

There was a lot of confusion about the…

There was a lot of confusion about the delivery and whether we could arrange delivery by ourselves.Also we bought the cleaning kit along with the sofa however it was not delivered with the sofa.

30 giugno 2026
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Risposta di DFS Furniture - Bolton

Good Morning Anam,

Thank you so much for taking the time to leave your review with us today, your feedback is greatly appreciated. We're very sorry about the delivery experience you have had with DFS and for any lack of communication in relation to this.

We are very sorry to hear you have not yet received your care kit and I can see this has been sent out to you via post and you should receive this within 10-14 days.

Kind Regards,

Lorraine A
DFS Central Customer Support

Valutata 5 stelle su 5

We had a fantastic experience at DFS…

We had a fantastic experience at DFS thanks to Darren I. He was friendly, welcoming, and incredibly knowledgeable, taking the time to answer all of our questions without ever making us feel pressured. He listened to what we were looking for and helped us find the perfect sofa to suit our needs and budget.

His excellent customer service made the whole shopping experience enjoyable and stress-free. We really appreciated his patience, professionalism, and genuine willingness to help. A real credit to DFS, and we wouldn’t hesitate to recommend both the store and this salesperson to friends and family. Thank you for making our visit such a positive experience! Thank you Darran

25 maggio 2026
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Risposta di DFS Furniture - Bolton

Hello Miss Mohmed,

We're really grateful you shared this amazing 5* review. We are glad to hear that Darren helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Fantastic service

Fantastic service, Dave was very accommodating and helpful. He helped explain everything we needed to know clearly and also brought over another colleague to verify and triple check all our order and details were correct. Great experience and looking forward to receiving our order.

7 luglio 2026
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Risposta di DFS Furniture - Bolton

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Good communication

Good communication. Friendly staff

7 luglio 2026
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Risposta di DFS Furniture - Bolton

Hello,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

We had a great experience at the Bolton…

We had a great experience at the Bolton store thanks to Jack he really helped us and was very friendly ! So happy with our new sofa

5 luglio 2026
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Risposta di DFS Furniture - Bolton

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Amazing experience from start to…

Amazing experience from start to finish! Highly recommended

6 luglio 2026
Logo di DFS Furniture - Bolton

Risposta di DFS Furniture - Bolton

Good Morning,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

Valutata 3 stelle su 5

I ordered my new suite online

I ordered my new suite online. I knew what i wanted so it was so easy , i didnt have to visit the showroom. The online way was really good.

6 luglio 2026
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Risposta di DFS Furniture - Bolton

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Jack was amazing helping us to pick our…

Jack was amazing helping us to pick our new sofa
Very helpful and being patient
We got there in the end thank you jack

4 luglio 2026
Logo di DFS Furniture - Bolton

Risposta di DFS Furniture - Bolton

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Looking for a new lounge suite

Looking for a new lounge suite is so hard - Adam at Middlebrook made it so much easier
Very helpful no rush and the suite we loved at a good price
All good and a nice coffee to boot!

5 luglio 2026
Logo di DFS Furniture - Bolton

Risposta di DFS Furniture - Bolton

Good Morning,

Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!

Kind Regards,

Lorraine A
DFS Central Customer Support

Valutata 5 stelle su 5

Overall a great experience

The store is light, bright and airy. Lots of different styles without being overwhelming.
Very friendly staff who were on hand for assistance but not pushy.
Overall a great experience.

4 luglio 2026
Logo di DFS Furniture - Bolton

Risposta di DFS Furniture - Bolton

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

The staff member who helped us was…

The staff member who helped us was amazing answered all our questions in detail and was very polite.

4 luglio 2026
Logo di DFS Furniture - Bolton

Risposta di DFS Furniture - Bolton

Hello,

Thank you for sharing your lovely feedback with us.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

The shop was well setvout and clean

The shop was well setvout and clean. The staff acknowledged me but did not fuss to help. I was given time to look around when i made my choice Matt helped me with the paperwork. Offered additional services but did not pressure me to buy them. Quick good service. Pleasant staff.

4 luglio 2026
Logo di DFS Furniture - Bolton

Risposta di DFS Furniture - Bolton

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

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