Was given all the info we required/asked for without any pressure to make a purchase or being directed one way or another. Choices were left to us from the information we received which was more than... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Was given all the info we required/asked for without any pressure to make a purchase or being directed one way or another. Choices were left to us from the information we received which was more than... Leggi di più
L'azienda ha risposto
Enjoyable experience today at DFS Middlebrook Horwich, wandered around the store without being pounced on. Was helped by Adam who was very polite and helped me with my decision. Would highly recommen... Leggi di più
L'azienda ha risposto
The store was pleasant, clean and well laid out. We were not 'pestered' by sales staff but were acknowledged and offered assistance by them. Salesman Ben answered all of our questions, ensuring that o... Leggi di più
L'azienda ha risposto
Staff member we dealt with Adam Smith was great and extremely knowledgeable. He gave us all the information we needed and some very good advice without trying to push the sale. We came away very happy... Leggi di più
L'azienda ha risposto
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda

The Linkway, Unit 15b, BL6 6JA, Bolton, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
We were looked after by Dave who made the whole experience easy.
Great customer service 😊

Risposta di DFS Furniture - Bolton
All the service was very good..And Mr.Adem is very friendly and helpful..many thanks for him..

Risposta di DFS Furniture - Bolton
Made welcome on entry left us too have a look around. And ask us if you want any information just ask and they would be happy to help us.

Risposta di DFS Furniture - Bolton
Made to feel welcome and no pressure to buy,stephanie was brilliant with us with her input

Risposta di DFS Furniture - Bolton
Very helpful staff. Knowledgeable. Went away a happy customer

Risposta di DFS Furniture - Bolton
We was treated very well, lovely man called Fudu, explained all about the sofa and chair,
We bought, very helpful.
Only problem we have no phone number directly to the shop had keep ringing customer service for them call us back , when it was just a simple question, we would of liked on our email full description of the Sofa colour, would had liked paper work with it all on what we paying for . Thank you again Fudu for your help. Also please thank Darren for his help , Darren and Fudu went out of there way .

Risposta di DFS Furniture - Bolton
There was a lot of confusion about the delivery and whether we could arrange delivery by ourselves.Also we bought the cleaning kit along with the sofa however it was not delivered with the sofa.

Risposta di DFS Furniture - Bolton
We had a fantastic experience at DFS thanks to Darren I. He was friendly, welcoming, and incredibly knowledgeable, taking the time to answer all of our questions without ever making us feel pressured. He listened to what we were looking for and helped us find the perfect sofa to suit our needs and budget.
His excellent customer service made the whole shopping experience enjoyable and stress-free. We really appreciated his patience, professionalism, and genuine willingness to help. A real credit to DFS, and we wouldn’t hesitate to recommend both the store and this salesperson to friends and family. Thank you for making our visit such a positive experience! Thank you Darran

Risposta di DFS Furniture - Bolton
Fantastic service, Dave was very accommodating and helpful. He helped explain everything we needed to know clearly and also brought over another colleague to verify and triple check all our order and details were correct. Great experience and looking forward to receiving our order.

Risposta di DFS Furniture - Bolton

Risposta di DFS Furniture - Bolton
We had a great experience at the Bolton store thanks to Jack he really helped us and was very friendly ! So happy with our new sofa

Risposta di DFS Furniture - Bolton
Amazing experience from start to finish! Highly recommended

Risposta di DFS Furniture - Bolton
I ordered my new suite online. I knew what i wanted so it was so easy , i didnt have to visit the showroom. The online way was really good.

Risposta di DFS Furniture - Bolton
Jack was amazing helping us to pick our new sofa
Very helpful and being patient
We got there in the end thank you jack

Risposta di DFS Furniture - Bolton
Looking for a new lounge suite is so hard - Adam at Middlebrook made it so much easier
Very helpful no rush and the suite we loved at a good price
All good and a nice coffee to boot!

Risposta di DFS Furniture - Bolton
The store is light, bright and airy. Lots of different styles without being overwhelming.
Very friendly staff who were on hand for assistance but not pushy.
Overall a great experience.

Risposta di DFS Furniture - Bolton
The staff member who helped us was amazing answered all our questions in detail and was very polite.

Risposta di DFS Furniture - Bolton
The shop was well setvout and clean. The staff acknowledged me but did not fuss to help. I was given time to look around when i made my choice Matt helped me with the paperwork. Offered additional services but did not pressure me to buy them. Quick good service. Pleasant staff.

Risposta di DFS Furniture - Bolton
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.