Ashleigh was absolutely lovely. Nothing was too much trouble. Definitely a people person. Answered any questions we had, knowledgable about the stores products. She arranged everything with ease and e... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Simona was a very pleasant knowledgeable patient saleswoman, we took up a lot of her time trying to find the exact furniture for us , she could not have been more helpful We came away feeling we hav... Leggi di più
L'azienda ha risposto
Went to shop and didn't feel pressured that we had to buy , the lady who dealt with us very friendly and easy to talk to and very relaxed , made you feel welcome
L'azienda ha risposto
We came in there was no rush. The sales man had plenty of time. He explained a lot of things so we knew what we were buying and if it would suit our family environment with kids and dogs. Would defin... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Bedford Road, AB24 3LH, Aberdeen, Regno Unito
- 0333 999 9809
4,9
Eccellente
5K recensioni
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Le persone hanno visualizzato anche
I had a truly enjoyable experience at…
I had a truly enjoyable experience at DFS Furniture in Aberdeen. From the moment I walked in, I felt completely at ease—the atmosphere was welcoming and relaxed, which made the whole visit feel like being at home.
The staff were friendly, attentive, and very helpful without being pushy. They took the time to understand what I was looking for and guided me through the options with great care and professionalism.
It was a smooth and pleasant experience from start to finish, and I left feeling confident in my purchase. I would highly recommend DFS Aberdeen to anyone looking for quality furniture and excellent customer service
25 maggio 2026
Risposta di DFS Furniture - Aberdeen
Hello,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Very friendly and knowledgeable sales…
Very friendly and knowledgeable sales team, always upselling (obviously) but pretty honest and with good advice.
5 giugno 2026
Risposta di DFS Furniture - Aberdeen
Hello Mr Kossmann,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Aberdeen
Hello Ryan,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Neil in Aberdeen was great…loved the…
Neil in Aberdeen was great…loved the service and made it very easy to buy.
Can’t wait for everything to arrive.
5 giugno 2026
Risposta di DFS Furniture - Aberdeen
Hello Mike,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Fantastic and attentive service
Fantastic and attentive service. Fully informed, nothing any trouble
4 giugno 2026
Risposta di DFS Furniture - Aberdeen
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Extremely efficient
Extremely efficient, helpful, nice and polite employee. Couldn't have asked for a better experience.
3 giugno 2026
Risposta di DFS Furniture - Aberdeen
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Aberdeen
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
very helpful sales assistant
very helpful sales assistant, hastle free, pleasant experience
26 maggio 2026
Risposta di DFS Furniture - Aberdeen
Hello Christopher,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Simon, who dealt with us, was great
2 giugno 2026
Risposta di DFS Furniture - Aberdeen
Hello Mr Gilmour,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Aberdeen
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Mary was kinda and helpful.
1 giugno 2026
Risposta di DFS Furniture - Aberdeen
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Fantastic service
Fantastic service, in and out within 20 mins got exactly what I wanted, deal was done that fast that I don’t even think I got the guys name
2 giugno 2026
Risposta di DFS Furniture - Aberdeen
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Lee was helpful
1 giugno 2026
Risposta di DFS Furniture - Aberdeen
Hello Dan,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Very knowledgeable and helpful staff
1 giugno 2026
Risposta di DFS Furniture - Aberdeen
Hello James,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Great Service, great staff
I was greeted promptly by Simona, who was very helpful. I had more or less made up my mind which sofa I wanted (Somerford) but, as usual, there is always another fantastic choice and Simona was helpful and patient while I finally made up my mind to stick with my first choice. She took me through the options and care plan and was very thorough and did not pressure or rush me in any way. A credit to the team.
31 maggio 2026
Risposta di DFS Furniture - Aberdeen
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Excellent customer service
Chris was amazing in helping us get the right sofa. Excellent interpersonal skills.
31 maggio 2026
Risposta di DFS Furniture - Aberdeen
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Friendly, knowledgeable member of staff
We were approached early on our arrival into the shop but not too early. The introduction by Helen was that she was here to help if we needed, not too pushy but very knowledgeable and happy to answer any questions. We had not intended to purchase but the good offers and lovely support resulted in us purchasing 3 sofa's and a foot stool.
31 maggio 2026
Risposta di DFS Furniture - Aberdeen
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
We went in with a small idea on what we…
We went in with a small idea on what we wanted. Simon had greeted us and he then helped us make a decision on what was the best sofa to go for in which helped us make the decision very easy and proceeded to order our sofa
31 maggio 2026
Risposta di DFS Furniture - Aberdeen
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Excellent service from Lee.
31 maggio 2026
Risposta di DFS Furniture - Aberdeen
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Ordered a new sofa and coffee table and…
Ordered a new sofa and coffee table and the table came within 2 weeks damaged. They are still to collect this and replace. On top of that our new sofa was to be delivered this Monday just gone and the delivery guy said to me the sofa is not in his van and thought it had been left in Glasgow. I am based up in Aberdeenshire. I am heavily pregnant with a toddler and I had organised my sofa to be removed from
My house in prep for
This new sofa. I now have no sofa and DFS said they are very sorry and that it was damaged in transit. I still don’t know what’s happening or when we will get this sofa as I cannot wait another 8 weeks when due a baby in 4 weeks.
Order no. 67ZDE3932
25 maggio 2026
Non scritta su invito
Risposta di DFS Furniture - Aberdeen
Good Morning Danielle,
Thank you for taking the time to leave your review, your feedback is always greatly appreciated.
We're very sorry for the overall experience you have experienced with DFS and for any lack of communication in relation to your order. It is really disappointing to hear and certainly not the level of service we aim to provide to our customers.
Due to the nature of the issues raised within this review, we have escalated this internally to the relevant department to ensure you are contacted within 72- working hours.
If you do require any further assistance in the meantime, please don't hesitate to contact us.
Jordan
DFS Customer Support
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