DestinaHolidays Recensioni 

562
•
TrustScore 4.5 su 5

4,5

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Valutata 5 stelle su 5

Customer service in resolving issues by Charlie was excellent. Accommodated all my requests with no fuss. The confirmation of my E-Tickets came through within the hour and able to book seats, meal res... Leggi di più

Valutata 5 stelle su 5

I was initially skeptical due to the good price I got on a one way ticket to Dublin, but I traveled and have been back, so it's legit. Easy peasy, will use again, highly recommend!

L'azienda ha risposto

Valutata 5 stelle su 5

Although unsure at first, I confirmed via the internet that DestinaHolidays was legit. I booked 2 one way flights to Barcelona and SAVED $1000 on each Polaris business class ticket! After confirmatio... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My daughter recommended I use the app that led me to your site. I expected lots of glitches, restarts and redirects. But your site was wonderfully transparent, offering choices and ease to use. Found... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Tour operator
  2. anche in
  3. Agenzia viaggi

Scritti dall'azienda

Custom made tour packages, Sightseeings, Hotels, Cruises, Group travel. Our tailor-made itineraries are curated to accommodate all your travel requirements and to give you a wholesome experience.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

562 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(562)

17 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 2 stelle su 5

Add an information box please!

Instead of not confirming flights due to not knowing a person’s passport and waiting for a call back, add a citizenship information in the booking form

13 luglio 2024
Non scritta su invito
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Risposta di DestinaHolidays

Dear Dee,
Kindly provide the purchase order number (TRIP ID), so we can properly address your concern.
NOTE- Not providing proof of purchase usually means that the review is a Scam or a negative review posted by our competitors.

Valutata 3 stelle su 5

Good price yet can work on their support

Updated: DestinaHolidays did reach out to me to confirm case sensitivity in the airline's system won't cause a problem. Most people said so from Google search too. Passenger name looks correct on their end. Just a personal preference, I still want my name to match my passport to avoid any future complications flying internationally. Not sure why this happened but I'll leave it like that to be fair.

Edited with 3/5 because all the phone experiences were unfriendly and less accommodating. This is a service business after all, each customer has their own style of communications. I tend to be detailed, paced and asked questions to understand the problem - it's a 20hrs+ flight each way! Support staff were not happy with that. Yes, you'll save a bit with their good price. But adding up to $100, I've received better service elsewhere in Canada.
--
First time booking through this agency for Qatar, they're extremely unprofessional with a complete lack of detail and responsibility. They issued my ticket with parts of my first name in all lower case. I called the Canada support line, the support staff outright told me names in either lower case or upper case will be fine at the airport?! I disagreed, as name should be the same as in the passport and how I entered it in their system. The agent started to lose patience on the phone when he continuously asked for my password (was confused there as I needed to make sure, is it even legal in Canada to ask for a customer's password?) and he became rude. Had to ask him to chat nicely with me. This might be the last time.

4 luglio 2024
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Risposta di DestinaHolidays

Dear Thanh,
Apologize for the inconvenience. Can you kindly provide your TRIP ID, so we can assist with the review and solve your issue.

Names in the GDS aka Airline reservation systems + flight boarding passes are issued with caps.
It does not matter if the reservation is booked with small letters or cap letters.

Hope this helps you.

Valutata 5 stelle su 5

HOPE

AWESOME, Great!

21 giugno 2024
Non scritta su invito
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Risposta di DestinaHolidays

Dear Ton,
Thank you for your feedback, we appreciate it.
Have a safe flight.

Destina Holidays

Valutata 5 stelle su 5

Amazed and Thrilled!

In all of the sites I looked at, none of them had anywhere near the price that this one had on the airline I favored. And a nonstop! I was shocked and pleasantly surprised!

20 giugno 2024
Non scritta su invito
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Risposta di DestinaHolidays

We appreciate your feedback.
Have a safe flight.

Valutata 5 stelle su 5

Booked an airline trip to Rome

Booked an airline trip to Rome. Destina website had various offers and navigating the site was reasonably intuitive. Great pricing was a bonus! Website confirmed booking in about 20 minutes. I confirmed directly with airline about an hour later and all reservation information was accurately in the airline system exactly as Destina arranged. Very happy with this experience!

20 giugno 2024
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Risposta di DestinaHolidays

We appreciate your feedback.
Have a safe flight.

Valutata 5 stelle su 5

Very user friendly

Was very easy to navigate and great price! The ability to use affirm to pay over time helps me to stay in my budget. The follow up for confirmation was quick and they had accurate information

12 giugno 2024
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Risposta di DestinaHolidays

We appreciate your feedback.
Have a safe flight.

Valutata 5 stelle su 5

Outstanding Customer Rep and Service

The customer service representative, Amwar, was outstanding. I had difficulty booking my flight to Italy, and he was able to quickly, professionally and politely resolve my problem and book my flight without any penalties. He was easy to reach by phone and we communicated by phone and email. The process was very smooth and he immediately resolved it within a very short period of time. I’m very satisfied. I was most impressed at how easily it was to reach the customer service rep and how quickly we were able to solve the problem

5 giugno 2024
Non scritta su invito
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Risposta di DestinaHolidays

We appreciate your feedback.
Have a safe flight.

Valutata 5 stelle su 5

Person called to confirm booking

An actual person called me right after booking my flight to confirm my booking. Quite surprising but good.

2 giugno 2024
Non scritta su invito
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Risposta di DestinaHolidays

Dear Cheryl,
Thank you for the feedback, we appreciate it.
Have a safe flight.

Valutata 5 stelle su 5

Best price tickets I’ve seen by far for…

Best price tickets I’ve seen by far for direct flights! I was honestly in awe because no other websites showed the price I got through DestinaHolidays. I’m traveling to
Dubai from Houston and I saved about $300. Jayden called me shortly after to confirm my card and fix a decline, lucky the will guarree your booking for up to 24 hrs. I was able to fix it and put the booking confirmation on my Emirates app! So happy thanks Jayden

30 maggio 2024
Non scritta su invito
Logo di DestinaHolidays

Risposta di DestinaHolidays

Ali,
thanks for the feedback. Have a safe trip

Customer Support,
Destina Holidays.

Valutata 5 stelle su 5

Very fast booking and the price was…

Very fast booking and the price was great.

Great customer service job from Anwar. He was very polite and professional. I made a mistake with our names and he corrected it right away. I had a great experience.

28 maggio 2024
Non scritta su invito
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Risposta di DestinaHolidays

Dear Stella,
thank you for your feedback.
We appreciate it.
Have a safe flight.

Customer Support
Destina Holidays.

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