Ich bin seit vielen Jahren Kunde bei Dental Direkt. Ich habe eine Brückenkonstruktion im Lasermeltingverfahren am 09.09. Vormittag per Dentalshare versendet. Heute hätte die Arbeit bei mir ankommen so... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Items never arrived. Apparently attempt was made with the delivery. Not to me tho. I have CCTV to prove otherwise. They never bothered checking. God knows where they tried to deliver it to as it... Leggi di più
Good range of products for specific medical needs ie. dry mouth. Ease of ordering & delivery communication although request for product review issued too early, before products have been trialed. H... Leggi di più
Ordered 3 toothbrush from Dental direct seller on Amazon. I was surprised that they delivered such a small order, in time, without any delivery charges, also provided a welcome discount coupon for f... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Dental Direct is a UK company and was established in 2012 by a team of experienced dental professionals with the aim of providing consumers with access to the most comprehensive range of superior quality, clinically proven, oral health products available in the UK, such as: interdental brushes interspace brushes toothbrushes toothpastes mouthwashes
Informazioni di contatto
2,9
Nella media
5K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent Service
Ordered 3 toothbrush from Dental direct seller on Amazon. I was surprised that they delivered such a small order, in time, without any delivery charges, also provided a welcome discount coupon for first direct purchase from their website. I also contacted them to enquire about the delivery as soon as I placed order and they did come back very quickly. The order was packaged perfectly and delivered on time.
I would give them 5 stars just for providing services and not trying to profit from the corona virus situation.
Thank you!
3 maggio 2020
Non scritta su invito
Ordered a Waterpik and it seemed to…
Ordered a Waterpik and it seemed to come a little late. When it arrived not everything was in the box. Just hoping the product works now! I got onto the online chat and spoke with Linda who was nice and replaced them. Lets just wait and see now
28 aprile 2020
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Order not received placed on 30th March 2020
I placed an order on the 30th March which has still not arrived. Now 20th April. I advised the company by email on the 14th April to cancel my order as I had to purchase elsewhere. I received an email to say it had already been dispatched on the 14th so I would have to wait till it arrived to cancel and return. Then they took payment out on the 16th April? Which seemed odd if it was dispatched on the 14th. It’s now the 20th April and the item has still not arrived. I don’t think they should advertise products they clearly do not have in stock.
20 aprile 2020
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Risposta di Dental Direct
Dear Michelle
Thank you for taking the time to complete the review.
Could i ask that you send an email directly to sales@dentaldirect.co.uk with you order number and i will look into this for you, as you placed your order during Covid-19, it could have been delayed in the post, but please let me have some details and i will check this out for you
Kind Regards
Paul
Great prices and service
17 marzo 2020
Non scritta su invito
Service could be a little better
Service could be a little better, all in all ok experience
9 marzo 2020
Non scritta su invito
Excellent product
Excellent product, order received was one short but that was quickly rectified after advising them.
Will definitely order again.
4 marzo 2020
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I ordered 6 items (toothpaste) and paid…
I ordered 6 items (toothpaste) and paid £ 3.49 for Shipping & Handling (so the overall unite price for me was £ 2.65).
Then the company informed me that they don't have enough units so they only sent me 3 unites and refunded half of the actually item price. The whole reason I am willing to pay £ 3.49 for Shipping & Handling was that I will receive 6 units. It worked it out that I paid £ 3.43 per unit.
28 febbraio 2020
Non scritta su invito
Excellent communication
Excellent communication
Great service
Recommend
26 febbraio 2020
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Great service and great product thanks
23 febbraio 2020
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Delayed delivery
I’ve ordered Oranurse toothpaste for my son who has autism.
I ordered on the 11th and it is now the 21st. No sign of my order and I’ve since been emailed to say that my order will only be partly fulfilled due to low stock.
Very disappointed in this.
21 febbraio 2020
Non scritta su invito
Risposta di Dental Direct
Dear Emma
Thank you for taking the time to complete the review.
There had been some major production issues with this product and unfortunately we didn't get as much as we had ordered and therefore had to cut back some quantities that some customers ordered. I do apologies for any inconvenience that this may cause but was unfortunately, unavoidable.
Kind Regards
Paul
Recommended reliable store
Good range of products for specific medical needs ie. dry mouth.
Ease of ordering & delivery communication although request for product review issued too early, before products have been trialed.
Have purchased from DD many times, no complaints.
21 febbraio 2020
Non scritta su invito
very quick orderand hassle free
21 febbraio 2020
Non scritta su invito
The toothpaste is great for the…my child whose sensitive to taste of flavoured toothbrush hence the purchas. My child loves it
The toothpaste is great for the sensitive person and delivery was OK
20 febbraio 2020
Non scritta su invito
Parcel took nearly a week to arrive
20 febbraio 2020
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Only thing I had problem with was being…
Only thing I had problem with was being unable to confirm email address for my account so was then unable to track item requested new confirmation email several times with no response
20 febbraio 2020
Non scritta su invito
very good value for money and always…
very good value for money and always arrives promptly .... even when using the Royal Mail!
20 febbraio 2020
Non scritta su invito
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