Great products; offensive shipping charges
Venduto da Deluxe
Le informazioni mostrate su questa pagina si basano esclusivamente sulle recensioni che i clienti di Deluxe hanno scritto via Trustpilot.
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on time and excellent quality. Thank you
Nothing special. Just what I ordered, but took 10 days to recieve with payment for expedited delivery
If I had another option for getting checks, I would use it.
Risposta di Deluxe
We understand your disappointment and frustration. We sincerely apologize for any inconvenience ordering from us has caused you. We value your long-standing relationship with our company and want to assure you that we take your concerns very seriously.
Please reach out to our customer support team at 1-800-865-1913 to see what can be done. Our team will be happy to assist you further and explore any possible options to address your concerns. We have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us.
The new checks came without the name/address material on the previous checks.
Risposta di Deluxe
We understand your disappointment and frustration regarding the lack of address on the checks you received. We sincerely apologize for any inconvenience this has caused you. We value your long-standing relationship with our company and want to assure you that we take your concerns very seriously.
Please reach out to our customer support team at 1-800-865-1913 to see what can be done. Our team will be happy to assist you further and explore any possible options to address your concerns. We have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us.
Thank you for your patience and understanding. We appreciate your feedback and will use it to improve our products and services.
Great product
Duplicate checks are something more to shred.
Risposta di Deluxe
We understand your disappointment with the purchase of the duplicate checks you received. We sincerely apologize for any inconvenience this has caused you. We value your long-standing relationship with our company and want to assure you that we take your concerns very seriously.
Please reach out to our customer support team at 1-800-865-1913 to see what can be done. Many of the checks we sell have options to get without the duplication. We also have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us.
Thank you for your patience and understanding. We appreciate your feedback and will use it to improve our products and services.
Never received the checks
Risposta di Deluxe
We understand your disappointment and frustration regarding the delay of your product. We sincerely apologize for any inconvenience this has caused you. We value your long-standing relationship with our company and want to assure you that we take your concerns very seriously.
Please reach out to our customer support team at 1-800-865-1913 to see what can be done. Our team will be happy to assist you further and explore any possible options to address your concerns. We have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us.
no problems with this product
They never fix my original request and they want me to call them to fix it. Why should I take time off my schedule for them?
Risposta di Deluxe
We understand your frustration regarding the issue you found on the checks you received. We sincerely apologize for any inconvenience this has caused you. We value your long-standing relationship with our company and want to assure you that we take your concerns very seriously.
I understand not wanting to take the time out of your schedule to call us. We will attempt to reach out to see what we can do to ensure your issues are resolved if you do not wish to call our customer service line (1-800-865-1913) . We have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us.
Thank you for your patience and understanding. We appreciate your feedback and will use it to improve our products and services.
Didn’t even get it
Risposta di Deluxe
We understand your disappointment and frustration regarding the delay of your product. We sincerely apologize for any inconvenience this has caused you. We value your long-standing relationship with our company and want to assure you that we take your concerns very seriously.
Please reach out to our customer support team at 1-800-865-1913 to see what can be done. Our team will be happy to assist you further and explore any possible options to address your concerns. We have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us.
After three weeks, I still had not received my order. Customer service reps do not call back, and although my order was placed through the online portal with my bank required additional verification, I was happy to provide such verification, but it took more than two weeks for a bank representative to actually call me back and request. I paid for two day service and still have not received my order more than three weeks later.
Risposta di Deluxe
We understand your disappointment and frustration regarding the time it has taken to receive your checks. We sincerely apologize for any inconvenience this has caused you. We value your long-standing relationship with our company and want to assure you that we take your concerns very seriously.
Please reach out to our customer support team at 1-800-865-1913 to see what can be done. Our team will be happy to assist you further and explore any possible options to address your concerns. We have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us.
Thank you for your patience and understanding. We appreciate your feedback and will use it to improve our products and services.
Easy ordering, trusting and secure
Logo design completely not visible
Good value
High-quality very clear
Overpriced. They reduced the quantity of the checks for the same price. Price quantity inflation for a crap product.
Risposta di Deluxe
We understand your concern regarding the pricing of our products.
Deluxe has a wide variety of products in varying price points to meet your check writing needs. Many of the checks we sell are specifically designed with multiple layers of defense to protect against fraud. We also do offer savings with various coupon options that can be utilized to offset some of the pricing. These savings can be found on our coupon page (https://www.deluxe.com/shopdeluxe/common/couponPage.jsp).
If you have any further questions regarding pricing or the products you order from Deluxe, please call one of our Customer Care agents at 1-800-865-1913 for further assistance.
We appreciate your feedback and will take it into consideration as we review our pricing strategy.
Great product fast shipping
Having these duplicate checks makes it easier to remember what checks I wrote.
Customized to my liking.