Excellent product and service
Data dell'esperienza:
Risposta di Deluxe
Thank you for choosing Deluxe! We’re delighted to hear you’re pleased with both the product and service. We truly appreciate your business and your positive feedback.
Venduto da Deluxe
Le informazioni mostrate su questa pagina si basano esclusivamente sulle recensioni che i clienti di Deluxe hanno scritto via Trustpilot.
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BECAUSE I DID NOT ORDER THIS AND YOUR CUSTOMER SERVICE WAS HORRIBLE AND THEN RIGHT AFTER I CALLED TO TRY AND SEE WHAT WAS GOING ON, WHOMEVER ORDERED THIS CHECKS STARTED WRITING CHECK WITH MY ACCOUNT NUMBER AND I HAD TO CANCEL AND CHANGE ALL OF MY ACH TRANSACTIONS ALL BECAUSE YOUR CUSTOMER SERVICE AGENT DID NOT WANT TO HELP
BECAUSE I DID NOT ORDER THIS AND YOUR CUSTOMER SERVICE WAS HORRIBLE AND THEN RIGHT AFTER I CALLED TO TRY AND SEE WHAT WAS GOING ON, WHOMEVER ORDERED THIS CHECKS STARTED WRITING CHECK WITH MY ACCOUNT NUMBER AND I HAD TO CANCEL AND CHANGE ALL OF MY ACH TRANSACTIONS ALL BECAUSE YOUR CUSTOMER SERVICE AGENT DID NOT WANT TO HELP
BECAUSE I DID NOT ORDER THIS AND I CALLED AND YOUR CUSTOMER SERVICE WAS OUT OF SERVICE
Risposta di Deluxe
We understand your frustration regarding the challenges you faced in reaching our customer service team and the order placed. We sincerely apologize for any inconvenience this has caused you. We value your long-standing relationship with our company and want to assure you that we take your concerns very seriously.
Our operating hours in the call center are Monday through Friday, from 7 am to 7 pm CST. Please reach out to our customer support team during those times at 1-800-865-1913 to see what can be done to alleviate your issues. Our team will be happy to assist you further and explore any possible options to address your concerns. We do have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us.
Thank you for your patience and understanding.
When my bank stopped proving deposit slips, I was glad to find the same style from Deluxe
Risposta di Deluxe
Thank you for your five-star review! We're happy to hear that we had the deposit slips you were looking for. We appreciate you taking the time to share your experience.
As expected the deposit slips where as good quality as the ones I would get through the bank from Deluxe.
It’s so convenient and I can take it with me
Expensive for the size but this account didn’t warrant bigger tickets
The product we received was great. They meet and exceed my expectations.
Simple and accurate
Perfect no problem
Product was good. Price was too high.
Awful experience as once the routing and account information is entered it should pull up the existing information. Nothing of the sort. Then the price was over $100 for deposit tickets. I need to reorder checks very soon and will definitely pursue other sources as there are several out there at a much more affordable rate. Would definitely not recommend Deluxe to anyone. Plus the check quality at perforation tear has been awful with recent check orders as well.
Risposta di Deluxe
We understand your frustration regarding the method required for routing/account information. We apologize for any inconvenience this has caused you and will take your comment into consideration.
Please reach out to our customer support team at 1-800-865-1913 to see what can be done with regard to the perforation challenges you're facing. Our team will be happy to assist you further and explore any possible options to address your concerns. We have a robust customer satisfaction guarantee (https://www.deluxe.com/shopdeluxe/common/customerservice.jsp#satisfaction) and we want to ensure you are satisfied with your experience with us.
Really Love them
Everything was printed just like I needed it.
For the amount we received, the deposit tickets are overpriced.
Great product