I had an excellent experience with Debt Rescue. Thobeka Luthuli went above and beyond to assist me during a very stressful time. She took the time to listen to my situation, provided clear and practic... Leggi di più
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Outstanding support from Owen Naidoo! I reached out with a payment query, and he didn't just answer,he made the whole experience smooth and stress-free. Knowledgeable, friendly, and genuinely commit... Leggi di più
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Owen from Debt Rescue that assisted me today was great, but my previous experience with Debt Rescue was not always that great. They were awesome to get you on Debt review, but if you get problems wit... Leggi di più
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Just wanna send a huge shoutout to the Debt Rescue team, including Sha-Sha Lee Gordon, Annelien van der Poel and Hlamalani Baloyi, for walking with me every step of the way towards regaining my fina... Leggi di più
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Debt Rescue – South Africa’s Leading Debt Counselling Experts Debt Rescue is South Africa’s #1 registered debt counselling company, trusted by thousands of consumers since the inception of the industry in 2007. We specialise in helping over-indebted South Africans regain financial freedom through a transparent, legal, and affordable process. Our qualified and experienced debt counsellors negotiate directly with your creditors to reduce monthly debt repayments, consolidate all your debt into one manageable payment, and provide legal protection against creditor harassment and asset repossession. This means you keep your home, car, and dignity while working towards a debt-free future under the full protection of the National Credit Act. We are passionate about empowering consumers to take control of their finances and break the cycle of debt for good. As a leading voice in consumer advocacy, we regularly appear in national media to educate South Africans about responsible credit use, the cost-of-living crisis, and practical debt solutions that work. At Debt Rescue, every client receives personalised support from a dedicated consultant who walks the journey with you from start to finish. Our mission is simple: to assist over-indebted consumers, restore financial stability, and rebuild confidence in their financial future. Registered with the National Credit Regulator Trusted by South Africans for over 18 years.
Informazioni di contatto
Sud Africa
- www.debtrescue.co.za
4,7
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269 recensioni
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Great team to work with
Great team to work with. Especially Janika Marais, she was very professional and communicated well throughout.
1 febbraio 2026
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Risposta di Debt Rescue (Pty) Ltd
Good day Michael
Thank you so much for your wonderful feedback 🌟
We’re thrilled to hear that you found our team great to work with. It’s especially lovely to hear that Janika Marais stood out with her professionalism and consistent communication throughout the process.
We truly value clear, supportive communication, and we’re so pleased that this was your experience. We’ll be sure to share your kind words with Janika.
Thank you for trusting Debt Rescue 💙
Kind Regards
Marlize
Debt Rescue
NOT A HAPPY CLIENT
Dear Sir/Madam,
I am writing to formally raise a complaint regarding the handling of my account and the service I have received since engaging your company in January 2026.
I approached your organisation in good faith, seeking structured assistance to regain financial stability within a three-year period. At the time, I was already under financial strain and was looking for professional guidance to begin 2026 on a stronger footing.
During January, I engaged with a finance executive who took me through the process and documentation. Towards the end of the month, I was advised to change my bank account due to timing concerns regarding creditor debits. I declined this suggestion and instead proposed that creditor engagement begin at the start of February to avoid unnecessary disruption.
On 12 February 2026, I submitted all requested documentation to ensure sufficient time for creditor communication and finalisation before month-end. However, by the end of February, I discovered that creditors had not been successfully finalised or prevented from debiting my account. As a result, my creditors proceeded with their debit orders, while I was simultaneously requested to make payment to your organisation based on the signed documentation.
This placed me in a significantly worse financial position than when I initially sought assistance. After settling my contractual obligations, I was left with no available funds, yet still expected to make payment to your company. This defeats the very purpose of seeking financial relief and has caused considerable stress and uncertainty.
I am further concerned about the level of support and communication provided by the assigned consultant. I do not feel adequately guided, nor have workable solutions been presented. Instead, I am now required to arrange payment for an instalment I was financially unable to meet — a situation directly resulting from the lack of timely coordination with creditors.
I therefore request the following, in writing:
Confirmation of the exact date on which all creditors were formally notified.
Proof of communication sent to each creditor.
A detailed breakdown of all fees charged to date.
A clear explanation as to why creditor debit orders were not prevented before requesting payment from me.
Escalation of my matter to a senior consultant or manager for urgent review.
I entered this process seeking structured relief and professional support. Instead, I find myself in a more distressed financial position. I expect this matter to be reviewed urgently and resolved fairly.
I look forward to your prompt written response.
Kind regards,Ryan Lekay
26 febbraio 2026
Non scritta su invito
Risposta di Debt Rescue (Pty) Ltd
Good day Ryan
Thank you for bringing your concerns to our attention.
We acknowledge receipt of your complaint and sincerely regret the distress and frustration you have described. Please be assured that your matter is being taken very seriously and has been escalated for urgent review.
From your message, we note your concerns regarding the timing of creditor notifications, the February debit orders, the request for payment to our organisation, the level of communication and guidance received, as well as your request for detailed confirmation and documentation. We understand how important structured coordination is during the initial stages of the process, and we recognise the impact this situation has had on you.
Customer service to our clients is critical to us, and any indication that you feel unsupported or placed in a more difficult financial position is deeply concerning. A senior team member will urgently conduct a full review of your file, including the communication timeline, creditor notifications, payment instructions, and fee breakdown.
You will receive a formal written response addressing the points you have raised, including the requested confirmations and explanations.
We appreciate you raising this with us and will be giving it our full and immediate attention to ensure the matter is handled fairly and thoroughly.
Kind regards
Marlize
Debt Rescue
Trisha Govender a clearance specialist…
Trisha Govender a clearance specialist at Debt Rescue when it comes to her work she's so amazing and don't forget she's so professional and does her work accordingly, she's nice, kind and most of all, here patiency is so amazing, keep up the good work and always, thanks.
22 ottobre 2025
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Risposta di Debt Rescue (Pty) Ltd
Good day Bongani
Thank you so much for your wonderful feedback 🌟
We’re absolutely delighted to hear such kind words about Trisha Govender. Knowing that you experienced her as amazing, professional, kind, and patient truly means a lot to us. The clearance process is an important final step, and having someone who handles it with such care and professionalism makes all the difference.
We’ll be sure to share your heartfelt appreciation with Trisha — encouragement like this motivates our team to keep delivering their best.
Thank you for trusting Debt Rescue and for taking the time to share your experience 💙
Kind Regards
Marlize
Debt Rescue
Debt Rescue the go to Debt Counsellors
Lornah has been absolutely amazing throughout my debt counselling journey. She is knowledgeable, patient, and truly cares about her clients. She made a stressful situation feel manageable and always kept me informed. I highly recommend her services.
25 febbraio 2026
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Risposta di Debt Rescue (Pty) Ltd
Good day Tarryn
Thank you so much for your incredible feedback 🌟
We’re absolutely delighted to hear that Lornah has been amazing throughout your debt counselling journey. Knowing that you experienced her as knowledgeable, patient, and someone who truly cares about her clients means so much to us.
It’s especially meaningful to hear that she helped make a stressful situation feel manageable and kept you informed every step of the way — that’s exactly the kind of support we strive to provide.
Thank you for your high recommendation and for trusting Debt Rescue to walk this journey with you 💙
Kind Regards
Marlize
Debt Rescue
Memory the Star employee at Debt Rescue …
Memory at Debt Rescue is the best consultant that is always returning my calls excellent service she is always going extra miles to assist
26 febbraio 2026
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Risposta di Debt Rescue (Pty) Ltd
Good day Dineo
Thank you so much for your wonderful feedback 🌟
We’re delighted to hear that Memory has been the best consultant for you and that she is always returning your calls and providing excellent service. Going the extra mile to assist our clients is exactly the level of care we strive for.
We’ll be sure to share your kind words with Memory. Thank you for trusting Debt Rescue — we truly appreciate your support 💙
Kind Regards
Marlize
Debt Rescue
Memory form Debt Review is the best
Memory form Debt Review is the best. She is very helpful and always willing to assist even outside office hours.
20 gennaio 2026
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Risposta di Debt Rescue (Pty) Ltd
Good day Memory
Thank you so much for your wonderful feedback 🌟
We’re delighted to hear that Memory has been so helpful and always willing to assist — even outside of office hours. That level of dedication and commitment truly reflects the care we strive to provide to every client.
We’ll be sure to share your kind words with her. Thank you for trusting Debt Rescue to support you on your journey 💙
Kind Regards
Marlize
Debt Rescue
Thank u Lornah Choma from debt rescue.
Thank u Lornah from debt rescue,thank u to other members of debt rescue who were patient and helpful when Lornah was not available.It is a hard journey but debt rescue members makes it easier very assisting through the process.I honesty recommend debt rescue with the professionalism they have.Thank u so much.
23 febbraio 2026
Non scritta su invito
Risposta di Debt Rescue (Pty) Ltd
Good day Tshepo
Thank you so much for your heartfelt feedback 🌟
We truly appreciate you taking the time to share your experience. We understand that this can be a hard journey, so it means a lot to hear that Lornah and the rest of the Debt Rescue team were patient, helpful, and supportive throughout the process — even when she wasn’t available.
Knowing that our professionalism and assistance made the journey easier for you is exactly what we strive for. Your honest recommendation means the world to us.
Thank you for your trust and kind words — we’re here for you every step of the way 💙
Kind Regards
Marlize
Debt Rescue
We where in trouble anf a friend told…
We where in trouble anf a friend told me about Dept rescue. And the people working there are so friendly a specially Oven Naidoo what a great person. I would recommend Dept rescue to any one who need help .
24 febbraio 2026
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Risposta di Debt Rescue (Pty) Ltd
Good day Worsie
Thank you so much for your wonderful feedback 🌟
We’re so grateful that a friend recommended Debt Rescue to you during a difficult time, and we’re even more pleased to hear that our team has been so friendly and supportive.
A special thank you for recognizing Owen Naidoo — we love hearing that you think he’s a great person! We’ll be sure to share your kind words with him.
Your recommendation means the world to us. Thank you for trusting Debt Rescue to help you when you needed it most 💙
Kind Regards
Marlize
Debt Rescue
Thank u 2 Lornha n the Team....U guys…
Thank u 2 Lornha n the Team....U guys make me believe in people again. BEST SERVICE I HAD IN THE LAST 20YEARS.
KEEP IT UP😀
23 gennaio 2026
Non scritta su invito
Risposta di Debt Rescue (Pty) Ltd
Good day Vernon
Wow — thank you so much for this incredible feedback! 🌟
Hearing that Lornah and the team “make you believe in people again” and that this has been the best service you’ve had in the last 20 years truly means more to us than words can express. That’s exactly the kind of impact we strive to have.
We’re so grateful for your support and encouragement. We’ll be sure to share your amazing message with Lornah and the entire team.
Thank you for trusting Debt Rescue — we appreciate you! 💙
Kind Regards
Marlize
Debt Rescue
Excellent service from Lornah
Excellent service from Lornah. Very easy to talk to and good listener. Thank you
23 febbraio 2026
Non scritta su invito
Risposta di Debt Rescue (Pty) Ltd
Good day Buks
Thank you so much for your kind words 🌟
We’re thrilled to hear that you received excellent service from Lornah. It’s wonderful to know that you found her easy to talk to and a good listener — those qualities make such an important difference when guiding clients through their journey.
We truly appreciate you taking the time to share your experience, and we’ll be sure to pass your thanks on to Lornah. 💙
Kind Regards
Marlize
Debt Rescue
Best service received from Rinah…
Best service received from Rinah Saboshego as she was patient with me and gave the full service I requested
21 febbraio 2026
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Risposta di Debt Rescue (Pty) Ltd
Good day Khomotso
Thank you so much for your wonderful feedback! 🌟
We’re delighted to hear that you received the best service from Rinah Saboshego and that she was patient while providing the full service you requested. That level of attentiveness and care is exactly what we strive to deliver. 💙
We will certainly share your kind words with Rinah — she will be so encouraged to know her patience and dedication made a positive impact.
Thank you for choosing Debt Rescue and for taking the time to share your experience!
Kind Regards
Marlize
Debt Rescue
MEMORY OOSTHUIZEN
Ok so Memory Oosthuizen is been so amazing once again always there too support and give me the guidance and support that I need. So I got myself into over debts again and I messaged her and she immediately just made me feel calm and I knew it would be ok. Thanks again for Memory Oosthuizen for making me feel better and for debt Rescue for an outstanding company taking people's debts and helping them to be relieved and not been judged. I know i will be ok again. Thanks Mandy Pieterse
19 febbraio 2026
Non scritta su invito
Risposta di Debt Rescue (Pty) Ltd
Good day Mandy
Thank you so much for your heartfelt message, Mandy 🌟
We truly appreciate you sharing your experience. It means so much to hear that Memory Oosthuizen has once again been amazing — always there to support you and provide the guidance you need. 💙
Life can sometimes take unexpected turns, and it’s completely understandable to feel overwhelmed. We’re so glad that when you reached out, Memory was able to respond immediately, help you feel calm, and reassure you that everything will be okay. That sense of understanding and non-judgmental support is exactly what we stand for at Debt Rescue.
Thank you for your kind words about our company and for trusting us again. You are not alone in this journey, and we believe in your ability to move forward with confidence. We’ll be right here to support you every step of the way.
Kind Regards
Marlize
Debt Rescue
Memory’s great service.
Memory is truly an extraordinary person. Her ability to always display high levels of professionalism etched into friendliness, has provided me with a great sense of respect towards her, which in turn, constitutes to the company as she is a great reflection thereof.
She never fails to go represent the high qualities and standards that one would need. She’s consistent and very helpful. I could not be more grateful for her.
Thank you very much Memory ! Your hard work will never go unnoticed !! Keep it up !!
18 febbraio 2026
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Risposta di Debt Rescue (Pty) Ltd
Good day Lucian
Thank you so much for this incredibly thoughtful and heartfelt message! 🌟
We are truly moved by your words about Memory. Describing her as “truly an extraordinary person” and recognising the way she combines high professionalism with genuine friendliness is such a meaningful compliment. 💙
It’s wonderful to hear that her consistent support, helpfulness, and high standards have not only earned your respect but also positively reflected on the company as a whole. That is exactly the kind of impact we strive to make.
Your appreciation — “Your hard work will never go unnoticed” — means more than you know. We will most certainly share your beautiful message with Memory. She will be deeply encouraged and proud to know the difference she has made.
Thank you again for taking the time to share your experience and for trusting Debt Rescue!
Kind Regards
Marlize
Debt Rescue
Thank you debt review and thank you to…
Thank you debt review and thank you to my relationship officer Lornah.
You stay in touch and assist me though out.
17 febbraio 2026
Non scritta su invito
Risposta di Debt Rescue (Pty) Ltd
Good day Jerome
Thank you so much for your kind and heartfelt feedback! 🌟
We truly appreciate you taking the time to thank Debt Rescue and especially your relationship officer, Lornah. It’s wonderful to hear that she stays in touch and assists you throughout your journey — that consistent support is exactly what we aim to provide. 💙
Knowing that you feel guided and supported every step of the way means a great deal to us. We will certainly share your kind words with Lornah — she will be delighted to know she’s making a positive difference.
Thank you for trusting Debt Rescue!
Kind Regards
Marlize
Debt Rescue
Rinah and Memory
I arrived before office hours and the friendly Consultant Rinah Savoshego gladly offered to assist me. She then called her colleague Memory Oosthuizen who explained the queries I had. Both ladies was friendly, professional and made me feel at ease. Keep up the good work!
18 febbraio 2026
Non scritta su invito
Risposta di Debt Rescue (Pty) Ltd
Good day Elias
Thank you so much for your wonderful feedback! 🌟
We truly appreciate you taking the time to share your experience. It’s fantastic to hear that even though you arrived before office hours, Rinah gladly offered to assist you — that willingness to help truly reflects the heart of our team. 💙
We’re also delighted that Memory was able to clearly explain your queries and that both ladies were friendly, professional, and made you feel at ease. Creating a comfortable and supportive environment for our clients is incredibly important to us.
We will certainly share your kind words with Rinah and Memory — they will be so encouraged by your message. Thank you for your support and for choosing Debt Rescue!
Kind regards
Marlize
Debt Rescue
Absolutely shocking
Absolutely shocking! Take your money. Zero service, do not deliver what they promise.
17 febbraio 2026
Non scritta su invito
Risposta di Debt Rescue (Pty) Ltd
Good day Roslynn
Thank you for bringing your concerns to our attention.
We are truly sorry to read your feedback and note your frustration, particularly regarding your comments about payment and service delivery. Please be assured that your complaint is taken very seriously.
Providing professional service and delivering on our commitments to clients is critical to us, and it is certainly not our intention for anyone to feel dissatisfied or unsupported. We would like to investigate this matter urgently to better understand the circumstances and address the concerns you have raised.
Customer service is a top priority at Debt Rescue, and we will be giving this matter our full attention to ensure it is properly reviewed and resolved.
We have received your emails that you have forwarded late yesterday afternoon and our complaints consultant will investigate this matter and provide you with feedback
Kind Regards
Marlize
Debt Rescue
Thank you Trisha from debt Rescue
Thank you Trisha from debt Rescue, I may have forgotten the names of other debt Rescue members who were patient with me when I called and you replied to every query that I use to leave from online portal, It was a hard journey but Debt Rescue assisted me through out the process. I honestly recommend Debt Rescue with the professionalism they have when dealing with frustrated people. Thank you so much. I'm finally free and have learned from my mistakes.
17 febbraio 2026
Non scritta su invito
Risposta di Debt Rescue (Pty) Ltd
Good day Siyabonga
Thank you so much for sharing such a heartfelt message! 🌟
We’re truly grateful for your kind words about Trisha and the rest of the Debt Rescue team. It means so much to hear that every query you left on the online portal was answered and that our team showed patience and professionalism throughout your journey.
We understand that it can be a hard road, and we’re proud that we were able to support you every step of the way. Your recommendation and recognition of the way we handle even the most frustrated moments mean a great deal to us. 💙
Congratulations on being finally free — that is an incredible achievement! 🎉 We’re so proud of the progress you’ve made and wish you continued success and financial confidence moving forward.
Kind Regards
Marlize
Debt Rescue
Memory Oosthuizen
Memory, thank you so much for your help whenever I need it!! You work quickly and efficiently to help your clients with friendliness.
You make my experience with Debt Rescue so much more excellent.
Carla Thessner-Botes
17 febbraio 2026
Non scritta su invito
Risposta di Debt Rescue (Pty) Ltd
Good day Carla
Thank you so much for this beautiful feedback! 🌟
We truly appreciate you taking the time to thank Memory for her help whenever you need it. It’s wonderful to hear that she works quickly and efficiently while still maintaining such friendliness — that balance is exactly what we strive for.
Knowing that she makes your experience with Debt Rescue so much more excellent means a great deal to us. 💙 We will certainly share your heartfelt message with Memory — she will be delighted to know the positive impact she’s making.
Thank you for your continued trust and support!
Kind regards
Marlize
Debt Rescue
Sincere thanks to Memory Oosthuizen for…
Sincere thanks to Memory Oosthuizen for your continued support and direction
17 febbraio 2026
Non scritta su invito
Risposta di Debt Rescue (Pty) Ltd
Good day Melissa
Thank you so much for your sincere and heartfelt feedback! 🌟
We truly appreciate you taking the time to acknowledge Memory Oosthuizen for her continued support and direction. Providing consistent guidance and dependable assistance throughout your journey is something we value deeply.
Memory is committed to ensuring our clients feel supported every step of the way, and it’s wonderful to know that her ongoing efforts have made a positive impact. 💙
We will certainly share your kind words with her — she will be truly encouraged. Thank you for trusting Debt Rescue!
Kind Regards
Marlize
Debt Rescue
Rofhiwa Naledzani was very professional and friendly
Rofhiwa Naledzani was very friendly, professional and very helpful
16 febbraio 2026
Non scritta su invito
Risposta di Debt Rescue (Pty) Ltd
Good day Urshurla
Thank you so much for your wonderful feedback! 🌟
We’re delighted to hear that Rofhiwa Naledzani was very friendly, professional, and very helpful during your interaction. That combination of warmth and professionalism is exactly what we strive to deliver to every client.
We will gladly share your kind words with Rofhiwa — she will be so encouraged to know her support made a positive impact. 💙
Thank you for choosing Debt Rescue and for taking the time to share your experience!
Kind Regards
Marlize
Debt Rescue
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