Day Lewis Pharmacy Recensioni 

405
•
TrustScore 2.5 su 5

2,4

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Hats off to the Day Lewis Launceston staff. They are warm, cheerful, polite and are doing the very best they can in extremely hard circumstances (as are the entire NHS). Give them chance and show th... Leggi di più

Valutata 2 stelle su 5

I feel cheated, partly because I don’t know English well enough—that’s where the problem lies. I ended up paying twice for the same medications: £19.80 the first time when I picked up the initial ta... Leggi di più

Valutata 1 stelle su 5

Poor customer service. Imagine going to pick up a prescription and having rude staff not bothered to come to face you directly but shouting from behind the counter and asking for date of birth in a... Leggi di più

Valutata 1 stelle su 5

Shelly Manor Pharamcy ....... Rag tag of staff - big turnover. Was lied to today after I went to pick up 3 prescriptions, was told they were out of all three. Being awkward and unaccomadating . Pl... Leggi di più

Dettagli dell'azienda

  1. Facoltà di Farmacia

Scritti dall'azienda

One of the UK’s largest independent pharmacy chain, helping people in the community stay healthy and feel better.


Informazioni di contatto

2,4

Scarso

TrustScore 2.5 su 5

405 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

2,4

Tutte le recensioni

(405)

90 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 2 stelle su 5

St Austell Day Lewis pharmacist…

St Austell Day Lewis pharmacist unfriendly and blunt did not have one of my items so cancelled it and dispensed the other two, asda who I had previously visited did not have one of the items but offered to dispense two items and said I could go to another pharmacy to get the missing one or take the whole prescription and see if I could get all 3 in the same place so I chose the latter to try and get all 3 in the same place, but she did not offer to dispense 2 and get the 3rd elsewhere just completely cancelled it now I have the hassle of contacting the doctors to get it redone she was unfriendly and un helpful wont be going again

20 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

⭐ Absolutely Outstanding Service! ⭐

After a frustrating experience at Tesco pharmacy, I took my daughter’s prescription to Day Lewis Pharmacy in Burnham-on-Sea, and I was absolutely flabbergasted by the fantastic customer service. Within just 10 minutes, the prescription was picked, checked, and handed to me—efficient, professional, and stress-free.

The staff were friendly, helpful, and incredibly efficient, showing exactly how a pharmacy should operate. Before I knew it, I was standing outside with a smile on my face, genuinely grateful for such a smooth and pleasant experience.

I cannot recommend Day Lewis Pharmacy highly enough. If you want a pharmacy that cares about its customers, values their time, and provides top-tier service, this is the place to go. Absolutely brilliant! 🌟👏

11 marzo 2025
Valutata 5 stelle su 5

An excellent service.

Today i saw the pharmacy and needed antibiotics
My experience was excellent, quick and efficient service.
I can not rate this service high enough absolutely excellent.

12 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

Plympton branch

Plympton branch
THE worst pharmacy I have EVER been with!!!!!!!
Blatantly LYING to patients telling them medication has been cancelled only to find out from gp that medication HAS NOT been cancelled!!!!!!!
SHAMEFUL TREATMENT OF PATIENTS
!!!!!!!!!!!

27 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

Deserves zero stars but not an option


We have used the Scunthorpe pharmacy for many years with no issues but recently since a change in staff and especially since the pharmacist Sarah-Jayne has left it has gone extremely downhill, they don’t answer the phone and on most occasions it just goes straight to a voicemail, so it’s impossible to get through, I ordered my repeat medication on the Monday and usually receive these within 3 days it got to the Friday and I still hadn’t received anything, so tried calling but again i could not get through, they close on a weekend so had to wait and try again on the Monday and at this stage I had been without some essential medication for four days so was getting worried about my health, I managed to get through on the telephone on the Monday to be told by Samantha that it will take 7 days as repeat medication is now done off site, i wasn’t asked when it was ordered and was going to just get fobbed off as she had no interest in helping so I had to tell her that it was ordered and had gone through to them a week ago, so I was put on hold to then be told the items would be delivered that afternoon, but upon receiving them, one item was missing and no explanation or owing slip which we’d usually receive, so I telephoned and eventually got through and was told that they were out of stock, so I had to ask when they were expecting them, as this information was not poffered, she then checked and said they should be in stock tomorrow afternoon, so due to the telephone situation I asked if they could call or text me when they arrived to be told no we can’t do either! So again I tried calling the next afternoon 6 times but the phone was not getting answered again so I had to get my husband to go into the pharmacy to chase these up again I was served by Samantha who told me that they would make the medication up now, so I queried what she had told me on Monday that repeats are done off site so how can they dispense the repeat item now to be rudely told that she didn’t say that they were done by an external company which I hadn’t even said and her attitude was disgusting and because shehad been questioned the look of disgust on her face said it all she then just proceeded to walk off without saying thank you or goodbye, so on that note we will not be using the pharmacy again and have now changed to a more efficient/reliable pharmacy.

26 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

Absolutely awful experience getting a…

DIDCOT GREENWOOD RD DAY LEWIS Absolutely awful experience getting a emergency supply of meds , never felt so violated and embarrassed in my life , the staff are very unprofessional and uncaring, avoid this place

22 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

Day Lewis Pharmacy Blackfen

Day Lewis in Blackfen has been my nominated pharmacy for the last 5 years. Prescriptions are often delayed, not ready, or completely mislaid with notifications missed. This branch shuts for an hour at lunchtime and are not open at all on weekends. This was the last straw and I’ve now moved to another pharmacy.

15 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

Medicine wrongly labelled as something else

This morning I went to collect my repeat prescription from the collection machine at my local Day Lewis. I had ordered Losartan and Felodipine (trade name Delofine). When I got home I found 2 boxes of Losartan, okay, and another 2 boxes. The pharmacy label on the boxes said Delofine but the name printed on the box said Losartan. So I took them back. They swapped these for 2 "proper" boxes of Delofine and gave me an apology. I was in a hurry so didn't have time to pursue this further but this is really bad. Okay Losartan and Felodipine are both drugs for hypertension but with different drugs for something else the result could have been lethal. I hope someone got a severe telling off.

17 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

Shame there is no option for zero stars…

Shame there is no option for zero stars
Absolutely shambolic. Queues for half hour every visit only to find stuff out of stock/not ready. Slow staff. Little eye contact.and spend ages looking for stuff as it’s never ready or in stock. I will drive to next town to friendly efficient chemist rather than spend my day queuing , even though it’s situated at medical centre near my house!

15 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

Zero customer service/ uncontactable

I need to speak with Day Lewis Pharmacist as they are responsible for the review of my new meds. Having not been around at the random time they called I have tried to call back but neither their pharmacies nor customer service answer the phone. A shambolic organisation

10 febbraio 2025
Non scritta su invito
Valutata 5 stelle su 5

Andrea: A very helpful staff member

Andrea: Having recently been diagnosed with a progressive chronic illness, I've been having to navigate a world of new medication and Drs appointments - so I wanted to highlight how helpful Andrea, who works at the New Dispensary in Warwick, has been. Always helpful and super friendly - she has helped make sure my medication needs are met which is one less thing to worry about. Five stars!

5 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

Refused antibiotics

I went into day Lewis pharmacy on 22 bd January.. I had seen the dr at 10 am thst morning who said she was sending the prescription straight over.. I went into st 3 pm .. it wasn’t ready and they refused to do it till the morning .. to make matters worse..the pharmacy was empty and served by someone ( I won’t say names at this moment) who had a bad attitude and was also patronising ..I have put a complaint in as I felt it was necessary .. I am now waiting for a reply .. goodbye Day Lewis I won’t be returning

22 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

Appalling service

When previously Church Road Pharmacy service was great. Normally have my medication delivered now unless you chase them it is not sent out. Pharmacy had my prescription 5 days went in this morning not done I also asked if someone could look at a picture of open wound for advice on what dressing to get. Still waiting after 20 minutes another person came in for bp monitor and pharmacist ignored me and took the person into another room. There was at least three of us waiting. I was then told l had to wait another 20 mins for advice and my prescription. This happened to me before and after 40 mins I was still not dealt with. With previous owners scripts were done ready and you could call in and collect without having to wait. Now there are always have to wait.
The only two efficient people are Nikki pharmacist when on and Michelle who does the delivery.

28 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

I went into my local Day Lewis in…

I went into my local Day Lewis in Turnford, Broxbourne today. Throat spray £10.38. Same one available in Tesco £7. Cough mixture £6.90. Same one in Tesco £4.50. Day Lewis absolute rip off, you should be ashamed of yourselves.

16 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

AWFUL PHARMACY

PLYMSTOCK, PLYMOUTH
Now I realise why I signed up with PHARMACY4U! Tried phoning my local Day Lewis at 9am - it just rang and rang and rang. Tried again 5 mins later, same thing! I suffer from Anxiety and did not want to go to the pharmacy itself as I know how long it takes to get a prescription. But I had to go as it was medication for my daughter (which is normally sent via Pharmacy4U) but wasn't on this occasion. I got there around 9.08am, there were to people before me. Bearing in mind I had a message from the pharmacy telling me my child's medication was ready to be picked up, I asked the ONE staff member on the till and she pulled up my daughters prescription which had not been made up! There were at least 6 staff behind in the scenes and in the pharmacy making up prescriptions. One older gentleman, who was before me, almost collapsed whilst waiting and had to leave. 35 minutes later, I'm still waiting, getting more and more anxious. I asked how much longer I had to wait and they said it was being made up! The pharmacist was as miserable as you can get, moody and unhelpful. I ended up storming out without my daughters medicine as it was coming up to 40 mins and more and more people were coming in. AUWFUL experience never again.. Miserable staff, extremely slow on dealing with prescriptions and just not a nice place to go, unless you have 24 hours to wait for your medication to me made up even though there are 6 staff members just shuffling around.

14 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

Nobody answers the phone

I was lucky enough to get an early response from my GP and my urgent prescription was immediately digitally sent to Day Lewis. This was shortly after 9:00am. After five hours and many many attempts to call Day Lewis, I am still waiting for somebody to answer the phone. EDIT - it's now to late in the day for me to make use of my medication. Resulting in me having to endure an additional 24 hours of discomfort. Thanks for that Day Lewis. I'll switch to Tesco in future.

6 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

I was served by a lovely woman named…

I was served by a lovely woman named Bibi she was kind and considerate and helped me to get my medication after I explained I was in a lot of pain she calmed me down and gave me my medication very quickly. Great customer service and compassion highly recommended to all!!!!!!

3 gennaio 2025
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più