Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Please read all the reviews before you do business with this company! I wished I did. I am having similar problems. I was a fool. In their fine print buried on their website, their return... Leggi di più

Valutata 1 stelle su 5

After receiving the fireplace (Feb 12 order placed) We were putting it together on Feb 21 (8 business days later) and it was broken- took pictures and sent them. They WILL NOT replace the fireplace!!... Leggi di più

Valutata 2 stelle su 5

We received an expensive 2 drawer filing cabinet that will barely hold together. There was damage to the panels when received. Bush furniture ended up sending me new replacement panels so kudos to the... Leggi di più

Valutata 1 stelle su 5

DO NOT purchase their products through walmart.com. Their items through Walmart's marketplace are not returnable, regardless of what walmart has posted on their website. Tried contacting the company r... Leggi di più

Dettagli dell'azienda

  1. Negozio di mobili

Scritti dall'azienda

Cymax is one of the fastest growing online furniture retailers with annual sales exceeding US $100 million. With over 75,000 SKUs, Cymax is a leader in online sales for all items home and office. We are located in Burnaby, BC, Canada and sell to customers in the United States and Canada. Internet Retailer Magazine ranked Cymax within the Top 200 e-tailers in the world in both 2011 and 2012.


Informazioni di contatto

1,2

Pessimo

TrustScore 1 su 5

991 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Damaged Products

Cymax rep was helpful. Product vendor Bestar out of Canada sent 2 broken products. Bestar's customer service is lacking and Cymax skirted me off to them for a resolution. I would never purchase a product again from either company.

1 ottobre 2017
Non scritta su invito
Valutata 1 stelle su 5

Desktop arrived broken

Desktop arrived broken. Contacted Cymax and followed directions. Followed up repeatedly asking them to ship replacement parts.

Crickets. No response. Zilch. Zero. Nada.

1 ottobre 2017
Non scritta su invito
Valutata 3 stelle su 5

The ordering process went very smoothly …

The ordering process went very smoothly and the product arrived quickly. I didn't get the piece assembled until quite some time after it got here because I didn't have anyone to help me. To that end, I would disagree that it is a simple assembly for the lay person as it took my friend - an engineer - a bit of time. It did have a small ding in one of the side pieces that detracts a bit. Overall it seems to be a sturdy piece but I haven't yet begun using it since I am having some work done in the area it will be going.

1 ottobre 2017
Non scritta su invito
Valutata 4 stelle su 5

The item has been delivered promptly

The item has been delivered promptly, although initially Cymax notified me that thy have contact a manufacturer to locate a warehouse where this item is available. The price of the item was unbeatable comparing with other websites

30 settembre 2017
Non scritta su invito
Valutata 4 stelle su 5

Lobby chairs

I ordered 6 chairs for the waiting area in my medical office. The chairs had to be assembled and 1 arrived broken. The chairs are beautiful; however, the material is not what I expected. I wish it were a more durable fabric that will tolerate many people sitting on them. We sprayed a stain protectant on them but I'm afraid they won't last long at all for the purpose I purchased them for. I hope that I'm wrong.

30 settembre 2017
Non scritta su invito
Valutata 4 stelle su 5

Beautiful as described

Beautiful as described. Had two very small marks on ONE lampshade. Well packed and arrived within 10 days of ordering.

30 settembre 2017
Non scritta su invito
Valutata 4 stelle su 5

Shipment Problems

I noticed several errors in the directions while I was putting together the bedroom set. Several of the pieces had some tiny nicks in them. The biggest problem was with the nightstand. The packing foam and the material around the foam, had gotten on one of the pieces and I couldn't get it off. It is almost as if the box had gotten wet at some point and the material dried into the piece. So, maybe rethink the pieces that are next to the foam. When I received the box, it was dry. I hope this helps!

29 settembre 2017
Non scritta su invito
Valutata 5 stelle su 5

I saw an ad for a wooden filing cabinet …

I saw an ad for a wooden filing cabinet that I really liked. It was listed at $271, but when I went to checkout, the price was $299. I contacted CYMAX to ask if I could get the item for the original price it was listed at. John, in customer service, honored the originally listed price, shipped the item post haste and I received it in a short time. The cabinet truly is beautiful! May just end up ordering a second one.

29 settembre 2017
Non scritta su invito
Valutata 1 stelle su 5

Made the purchase,got it on Friday,it …

Made the purchase,got it on Friday,it was too big for my needs and all the parts were not labeled for proper installation.I called first thing on Monday to arrange for a return and it not until the following Friday that I finally got a confirmation after many logged calls for return that would bill me for the shipment.I have since donated the piece.

29 settembre 2017
Non scritta su invito

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