Very poor customer service and delivery time is not accurate I have had no reply from emails sent and still haven't received my order. UPDATE Immediately after posting the reply to my review I wa... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Very poor customer service and delivery time is not accurate I have had no reply from emails sent and still haven't received my order. UPDATE Immediately after posting the reply to my review I wa... Leggi di più
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I ordered approximately 7 items. One was too small. I am attempting to return the item and purchase a larger size. They keep responding with same canned response. It does not contain anywhere to send... Leggi di più
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It's my first time ordering. The web site is very easy to use and there's no annoying pop-ups , adverts or incentives to get your email address. All my items delivered on time. I'm extremely impres... Leggi di più
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I waited eagerly for my first parcel (order CW269958) having read great reviews and noting the reasonable prices, and was totally overjoyed with my purchases. Two dresses, very simple in style, but ex... Leggi di più
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CurveWow, the home of gorgeous plus size clothing in sizes 16-36. Check out our fantastic curve range and shop tops, dresses, skirts and much more!
8 Helix Business Park, CH65 4LR, Ellesmere Port, Regno Unito
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Ordered a dress. Not through their fault but really didn’t suit me. Very easy return and refund process. Received refund sooner than they advised. Definitely would order again.

Risposta di CurveWow
I purchased the basic black leggings and they are sooo nice! The fabric is soft and supportive and the waist is high which I like! Would recommend sizing down.

Risposta di CurveWow
Everything! Great customer service, item arrived quickly and well packaged, very comfortable and beautiful dress, this is my new go to company!

Risposta di CurveWow
Curvewow Keyhole Midi dress black pink floral - I have washed the item once as per care instructions on the label, 30 degrees, delicate wash. I made sure there were no items in with it as it is such delicate material and I did not put it on a spin cycle.
It has discoloured in several areas and also started to rip at the mid section after just one wash.
I am so disappointed. It, in my opinion, wasn’t cheap at £35 and I really love the dress but I am really upset that this has happened after only one wash.
You do expect much better when you’re paying upwards of £30 for a dress.
Have contacted via email and provided pictures to curvewow and requested a replacement dress be sent out. So will wait and see what the response is!

Risposta di CurveWow
Ordered a khaki jumpsuit was lovely but didn’t fit right needed a bigger opening gap as couldn’t get in it so had to send it back
Had a few things from here never had a problem before

Risposta di CurveWow
I'm so used to having to size up to get an accurate fit that my order ended up being too big! Actual accurate sizing and pictures and nice speedy delivery.

Risposta di CurveWow

Risposta di CurveWow
I had never bought a dress from here before, but I’m so glad I did! It was absolutely perfect on me super flattering and incredibly comfortable. The sizing was spot on, which is always a relief when ordering online. Couldn’t be happier with my purchase!

Risposta di CurveWow
After my own bad experience with curvewow of a missing parcel I see numerous other similar complaints of parcels going missing after paying extra for high cost “quick” postage.
When contacted CurveWow give extremely blunt, short responses denying any responsibility and simply “ we cannot help further”. They take zero accountability for their actions and the legal contract they have to safely deliver a parcel.
Whilst the quality of the clothes is hit and miss, I needed an item urgently for a last minute event. Cue ordering and paying extra for delivery and eventually the parcel is marked as delivered. But no parcel appears. 5 days of searching the parcel appears dumped on my doorstep by the fairies it would appear as the delivery photo shows nothing but someone’s foot and the ground, no door no evidence it’s even my address.
I have politely contacted the company regarding the missing parcel and the refund of my additional postage to be met with “no refund given”.
Customer service is abysmal and I am now taking this complaint to external agencies as this is not the first time I have been scammed by this company.
I strong suggest all buyers avoid this company and spend their money on a reputable brand with better customer service.
Edit- the responses on here are more detailed and polite than the actual customer service which says plenty

Risposta di CurveWow
AVOID AT ALL COSTS!!! There seems to be a recurring theme here in the reviews - damaged parcels, items not arriving. I reported over 2 months ago that half my order was missing from my damaged parcel. Same message as everyone else "delivery driver being interviewed - can't confirm when you will receive refund". This is unacceptable. I am at a loss, I have paid for items I haven't received.

Risposta di CurveWow
Brilliant service and beautiful dress thank you

Risposta di CurveWow
Normally great,cant send itam back,nice in the page but looks like a sheet or bathroom towel when on,bought itams in the last love them! I have no returns label and no contact details, but reasonly good dilivery hence 1

Risposta di CurveWow
Second time ordering and did not disappoint. It’s hard trying to find decent plus size clothes that actually fit nice these days. All the clothes fit lovey, true to size and I love how the fabric is stretchy. I will definitely be ordering again

Risposta di CurveWow
I loved the red pleated dress. Going to a wedding in Italy so thought it would be lovely. Unfortunately I am too big (or very curvy) to make pleats look good so it has to go back. It's Thursday
, we go to Italy on Sunday...........No dress 😱. On the positive side I paid for next day delivery and it came the next day so hopefully the returns process will be just as good.

Risposta di CurveWow
Really like the dresses on this site but I order a few styles & sizes to get the right one.
The return & refund process is very straight forward & the customer service has always been great for me.
Love the quality of the clothes & I'll definitely keep ordering!

Risposta di CurveWow
REFUNDS NO SHOW....Clothing is of good quality. Unfortunately I've not had a good experience with refunds. Been waiting since Jan. Emails saying slow process but now May and no joy. So I'm reluctant to purchase again.

Risposta di CurveWow
Good quality clothing and looks as it is seen online would definitely buy again

Risposta di CurveWow
First time ordering from here. I wasn't sure what size as I would be so used their measurements guide. According to it, I should buy size 24. I normally buy 14/16 so was concerned. Emailed them and they confirmed 24.
It was delivered in a few days. And I could of fit 2 of me in.
End up trying 18. Still too big. So settled for a 16. Still a little big but it is their smallest size.
The dress is nice and comfortable and it's for a wedding so I'm happy with it.
Buy your normal size and ignore their measurements on the website.

Risposta di CurveWow
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