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Valutata 1 stelle su 5

Deserves a 0. This is perhaps the ugliest dress I've ever seen. But of course it looks lovely in their add which states: fabric 95% rayon 5 % spandex. However printed on the tag inside the dress it st... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Very poor customer service and delivery time is not accurate I have had no reply from emails sent and still haven't received my order. UPDATE Immediately after posting the reply to my review I wa... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

It's my first time ordering. The web site is very easy to use and there's no annoying pop-ups , adverts or incentives to get your email address. All my items delivered on time. I'm extremely impres... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I waited eagerly for my first parcel (order CW269958) having read great reviews and noting the reasonable prices, and was totally overjoyed with my purchases. Two dresses, very simple in style, but ex... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di abbigliamento per taglie forti

Scritti dall'azienda

CurveWow, the home of gorgeous plus size clothing in sizes 16-36. Check out our fantastic curve range and shop tops, dresses, skirts and much more!


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

583 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,9

Tutte le recensioni

(583)

101 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Amazing dresses

I really didn't know what to expect when I ordered my dresses. Well I needn't have worried. They are beautiful, well made and the design actually makes me look slimmer than I actually am! What a bonus! And such an amazing price too. Very fast delivery too. definitely going to use this company again and thoroughly recommend them.

16 gennaio 2025
Non scritta su invito
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Risposta di CurveWow

Hi Janice,

We're so glad you're happy with your dresses and first time shopping with CurveWow.

Thank you for taking the time to write such a lovely review.

Laura

Valutata 1 stelle su 5

Shocking customer service and returns…

Shocking customer service and returns process.
I purchased 2 dresses in January snd returned one of them for a refund and they have refunded the wrong dress
leaving me £14 out of pocket.
The return process is very slow as it takes 2 weeks to get a refund acknowledgement and they are trying to say that I returned the lower priced dress which I still have hanging in my wardrobe.
They are also now not responding to my emails.

17 febbraio 2025
Non scritta su invito
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Risposta di CurveWow

Hi Jean,

I have looked into this for you and can see the issue has now been resolved via email and you have been refunded the extra £14.

I apologise for the confusion.

Thanks,
Laura

Valutata 4 stelle su 5

Sizing!

Order number CW199243
I ordered 3 dresses using the size guide for reference and all 3 were too big BUT the mesh angel sleeve dresses are beautiful and I am going to reorder in a smaller size, fantastic quality, flattering dresses for the price.

17 febbraio 2025
Non scritta su invito
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Risposta di CurveWow

Hi Donna,

We're so glad that you were happy with your order even if the dresses are a little too big, we hope the smaller size is better for you.

Thanks,
Laura

Valutata 1 stelle su 5

I returned 2 dresses some 12 days ago…

I returned 2 dresses some 12 days ago sent you a message and you havnt replied I have shopped with you before but it's putting me off with how long it takes you to sort out refunds says 10 days and I think that it is adequate to work to very disappointed

16 febbraio 2025
Non scritta su invito
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Risposta di CurveWow

Hi Elaine,

I have looked into this for you and can see you emailed on a weekend, we reply to emails during office hours.

I can see we replied to your email with the tracking information for your parcel. Please allow up to 10 working days for your return to be processed from when it arrived at our warehouse.

Thanks,
Laura

Valutata 5 stelle su 5

Absolutely very impressed from start to…

Absolutely very impressed from start to finish. The sizes are pretty accurate and dress was exactly as pictured.

16 febbraio 2025
Non scritta su invito
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Risposta di CurveWow

Hi Triona,

We're so glad you're happy with your experience shopping with CurveWow.

Thank you for taking the time to write a lovely review.

Laura

Valutata 5 stelle su 5

Quick delivery and delivery info

Quick delivery and delivery info. The coat was much better quality than expected at the very reasonable price and also very thick. I ordered a larger size and it was too large and because it was also too thick for me I have returned it but have ordered a smaller thinner one as impressed by the quality and service.

13 febbraio 2025
Non scritta su invito
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Risposta di CurveWow

Hi Ann,

Thank you for taking the time to write a lovely review.

We're so glad you're happy with the quality of our items.

Thanks,
Laura

Valutata 5 stelle su 5

Another absolutely brilliant experience…

Another absolutely brilliant experience when buying from CURVEWOW. Quick delivery. Excellent quality clothing and reasonable cost.

13 febbraio 2025
Non scritta su invito
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Risposta di CurveWow

Hi Debra,

Thanks so much for taking the time to write such a lovely review.

We're so glad you're happy shopping with CurveWow!

Thanks,
Laura

Valutata 4 stelle su 5

Fantastic

Fantastic selection of plus size clothing. Great affordable prices too

12 febbraio 2025
Non scritta su invito
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Risposta di CurveWow

Hi Fiona,

We're so glad you're happy with our range of clothing.

Thank you for taking the time to write a lovely review.

Laura

Valutata 5 stelle su 5

Quality

Very good communication , delivery times and quality clothing

10 febbraio 2025
Non scritta su invito
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Risposta di CurveWow

Hi,

Thank you for taking the time to write a lovely review.

Laura

Valutata 1 stelle su 5

Poor Customer Service/Cannot get my refund

I sent a dress back, with tracking on 21st Jan- was received as per Royal Mail tracking. Chased Feb saying not received at depot which is was , have emailed 15 times with evidence, no response no refund, absolutely terrible service, no telephone number - I will be escalating to trading standards - 10 days they say it’s 11 now. Just don’t think it’s good enough ! Looking at the reviews I would steer clear of this company if you want to return stuff - I’ve still not received my refund , absolutely terrible service. I actually don’t care about your logistics move etc that’s your problem not mine.

11 febbraio 2025
Non scritta su invito
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Risposta di CurveWow

Hi Andrea,

I have looked into this for you and can see that your return arrived safely on the 27th of January. We usually process returns within 10 working days of arriving back at our warehouse however we're currently experiencing a slight backlog due to a warehouse move.

Our emails are answered in chronological order therefore when you have been adding to the threat of the email it is going to the back of the queue each time.

Once your return is processed you will receive an email confirmation.

Update: I can see your refund was processed this morning.

Thanks,
Laura

Valutata 5 stelle su 5

I take a very large size and have …

I take a very large size and have tried many companies to get clothes for a wedding I am attending. This item was the best fit and quality of material of everything I have tried. I am very happy with my purchase and will definitely buy from this company again.

10 febbraio 2025
Non scritta su invito
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Risposta di CurveWow

Hi Roma,

We're so glad you're happy with your wedding guest dress!

Thank you for taking the time to write such a lovely review.

Laura

Valutata 1 stelle su 5

Ordered 8 items from here

Ordered 8 items from here, dresses were nice they just didn’t suit me so I returned them.

My ordered was returned as per the pre packaged return 48 tracked returns label & arrived back with them on 23rd January, I emailed and was told I would be due my refund 10 working days from the items being received however, I have not yet received a refund and have been left £265 out of pocket!!

Would put me off ordering in the future.

Order number: #189606

10 febbraio 2025
Non scritta su invito
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Risposta di CurveWow

Hi Sarah,

I have looked into this for you and can see your return was processed this morning.

I apologise for the delay, we have been experiencing a slight backlog of returns due to our warehouse move. We usually process refunds within 10 working days of them arriving back at our warehouse.

Thanks,
Laura

Valutata 5 stelle su 5

I am a happy CurveWow shopper

I have purchased a few items now from CurveWow and I must say I am really pleased with all of them, the quality is good and the price is even better great value for money, delivery is quick aswell, I will definitely be buying more clothes from them, if your skeptical about ordering anything I can put your mind at rest and say just buy because I have never returned anything that I have brought.

29 gennaio 2025
Non scritta su invito
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Risposta di CurveWow

Hi Julie,

Thank you for taking the time to write such a lovely review. We're so glad you're happy with your CurveWow purchases.

Thanks,
Laura

Valutata 2 stelle su 5

Poor customer service

Ordered two items but found sizing was really odd. Returned both but waited ages for refund. Tracked the parcel which had been delivered but still no refund. Contacted customer service with postage receipt they then said they had no record of my return yet it had been tracked to delivery.
Finally got a refund but would never have got it had I not chased it up several times. No apology, really poor overall.

7 febbraio 2025
Non scritta su invito
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Risposta di CurveWow

Hi Diane,

I'm sorry to hear you had a delay getting your refund.

We usually process returns within 10 working days of arriving at our warehouse however we are currently experiencing a slight backlog due to our warehouse move.

Your refund would have been processed once we got round to your parcel however it's great that you could provide your proof of return so we could speed this up for you via email.

Thanks,
Laura

Valutata 1 stelle su 5

I ordered items in January 2025

I ordered items in January 2025 - they were lovely dressed but just too big for me (Order No. #189344). I sent these items back using the 48 hour tracking label which was sent with the dresses. The label was marked "Big Dude Clothing". I sent these back and am still waiting for my refund! I have been in contact with someone by e-mail and they are always looking into it with their Return Team. I have proof of postage which shows the parcel was received back in their depot on 24th January 2025. I have provided proof of postage but still nothing. By the wording of the e-mail the parcel has been lost at their end so that is not my problem. They have asked me on 3 occasions to detail which items were sent back. All 5 dresses were sent back - still awaiting a reply and my refund!

STILL WAITING ON REFUND - my package has now been at your depot since 24th January so 11 days ago. Not acceptable at all

5 gennaio 2025
Non scritta su invito
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Risposta di CurveWow

Hi Dawn,

Our return policy states that it can take 10 working days for a return to be processed from when it arrives at our warehouse.

I can see that your return arrived on the 24th of January. Due to a warehouse move we're currently experiencing a backlog of returns.

We will process your return as soon as possible.

Thanks,
Laura

Valutata 5 stelle su 5

Brilliant products

Brilliant products and SUCH efficient administration! REALLY delighted to have found this company and I will certainly be ordering from them again.

24 gennaio 2025
Non scritta su invito
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Risposta di CurveWow

Hi Sarah,

We're so glad you're happy shopping with CurveWow.

Thank you for taking the time to write a lovely review.

Laura

Valutata 1 stelle su 5

Terrible

Terrible, terrible, terrible. I would advise people NOT to order from this company !
I ordered some dresses the beginning of January, they swiftly arrived however 2 dresses were missing. I returned four dresses with proof of postage and proof of returns. They could not find my returns therefore took over a month (after numerous emails) to eventually refund me for the four dresses. However they still have not refunded me for the 2 dresses that I had not received as they are apparently doing a warehouse check ! It’s now February and I still have no refund for two dresses that I paid for and did not receive. They have absolutely no trust in their customers and absolutely terrible customer service, there is no phone number to speak to anyone and the only communication is through email, I am not hopeful that i will ever receive my refund and so I have paid for two dresses that I have not received.

As requested by Curvewow here is my invoice number #186771

I am owed £20 back for the two dresses I did not receive ! If refunded I will add this on to my review but I feel as though I have had to justify myself time and time again and it really shouldn’t be this difficult to get a refund for something that I did not receive !!!!!!

3 gennaio 2025
Non scritta su invito
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Risposta di CurveWow

Hi Mrs Cameron,

I have requested more information on this review as unfortunately from the information provided I am currently unable to link this review to an order.

Thanks,
Laura

Valutata 5 stelle su 5

Curve wow dresses …

I’ve had some lovely dresses some I’ve had to send back as I’m short they were far too long but other than that I love your clothes 189048

2 febbraio 2025
Non scritta su invito
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Risposta di CurveWow

Hi Nicola,

We're so glad you're happy with your orders.

We have recently launched a petite collection and will be expanding on it throughout the seasons.

Thanks,
Laura

Valutata 5 stelle su 5

Lovely dress nice material but…

Lovely dress nice material but unfortunately to big I'm 16 or 18 but as it's a wrap dress it doesn't sit right on the boobs

2 febbraio 2025
Non scritta su invito
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Risposta di CurveWow

Hi Mrs Hughes,

Thanks for taking the time to write a review.

Laura

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