Curtains Made Simple Recensioni 

218
•
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

Delighted to find this company for my bed-throw to be made to order, in matching material to existing. They even double-checked the measurements with me before production to ensure I was happy. R... Leggi di più

Valutata 5 stelle su 5

Excellent service from start to finish. Very proffessional, from initial enquiry to post delivery. Only company I found that could make curtains the our extra large bay window measuring more than 5m... Leggi di più

Valutata 5 stelle su 5

Absolutely love our new curtains! Was nervous about ordering without viewing a display sample first, but I didn’t need to worry, they are of a very high standard and fit perfectly. Plus arrived earlie... Leggi di più

Valutata 5 stelle su 5

Don't be put off by their rather basic looking website. You can ring up and talk to their friendly, patient staff who will happily talk a novice like me through the minefield of measuring and making t... Leggi di più

Dettagli dell'azienda

  1. Fabbricazione e vendita tende
  2. Negozio di tende
  3. Negozio di tende avvolgibili
  4. Negozio di tessuti

Scritti dall'azienda

Curtains Made Simple offers a range of made to measure curtains and made to measure roman blinds styles using fabric from our own wide range or you can supply your own fabric.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

218 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(218)

15 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Really happy with the beautiful…

Really happy with the beautiful curtains I ordered. They are well made and arrived in the time frame expected (there was a delay at the end but that was the couriers’ fault).
A much better experience all round than with the other online curtain company I used. Highly likely to use this company again.

12 luglio 2021
Non scritta su invito
Valutata 2 stelle su 5

Ordered curtains on 16/5/21

Ordered curtains on 16/5/21. Order was for over £1,000. Was told two weeks ago delay due to additional fabric required due to matching pattern repeat. On their site it stated order would be ready by 1/7/21. This had now been changed to 8/7/21. With no reason why. No response to my email asking what is happening to my order which was made 8 weeks ago. Extremely disappointing as I ordered with this company because Trust pilot reviews were positive

2 luglio 2021
Non scritta su invito
Logo di Curtains Made Simple

Risposta di Curtains Made Simple

Dear Maureen,

I am so sorry for not replying to your emails on the 02/07/21. We were waiting to get a definite answer from the workroom, as we had every confidence that it would be ready on the 02/07/21.

We should have sent an email to acknowledge your emails as a matter of courtesy.

We do take customer service extremely seriously and we are sorry that we fell short in this instance.

Kind regards,

Curtains Made Simple

Valutata 5 stelle su 5

Lovely curtains, great quality

Lovely curtains, very happy with the quality and that the material I wanted was available. Arrived in the expected time window, and I was given notice that they’d arrive (plus noticed that the box had a sticker on it for the delivery man, saying not to leave it outside! Wise). Well priced too.

10 giugno 2021
Non scritta su invito
Valutata 5 stelle su 5

Helpful staff

Helpful staff, great products
Great service and the staff were incredibly helpful and committed to the price match promise.

They also delivered on time

6 giugno 2021
Non scritta su invito
Valutata 2 stelle su 5

DELIVERED LATE - Fabric great as I knew it would be, as it was Moons and I had seen samples.

The fabric was great thanks as expected of Moons, but despite being advised the item was in stock at the suppliers, at the time of purchase and that it would be delivered within 5 days, it transpired that the fabric was not in stock. Delivery was delayed and it ultimately took 20 days. As it was a fairly time critical project this was really irritating as I could have ordered elsewhere. It seems to be a trend 'to state in stock', when its not, with fabric suppliers at the moment.

22 aprile 2021
Non scritta su invito
Logo di Curtains Made Simple

Risposta di Curtains Made Simple

Dear Aileen,

We are really sorry for the delay.

The error was with our suppliers who did not process the order when we initially sent it. As a result the fabric then became 'out of stock'.

Had the fabric been out of stock when you placed your order we would have let you know.

The fabrics we list are current fabrics. Occasionally fabrics are out of stock but we will let you know at the time you place your order. Placing an order for fabric when it is out of stock guarantee stock is allocated to you once it comes back into stock.

Kind regards,

Curtains Made Simple

Valutata 5 stelle su 5

Great company

Great company, kept me informed of what was happening and the fabric was lovely and made lush curtains. Would definitely use them again!

8 aprile 2021
Non scritta su invito
Valutata 5 stelle su 5

Excellent service and lovely curtains

I ordered from this company after a helpful telephone conversation with them regarding the measurements and options for the curtains.
Delivery was prompt (5 weeks from order as stated).
We are very pleased with the quality and fit of the curtains. They are the right length which is great as they are floor to ceiling within a bay.
We were especially pleased that they were already pleated to the length of the curtain track and had hooks fitted.
I would happily use the company again

16 marzo 2021
Non scritta su invito
Valutata 5 stelle su 5

Great!

Good value, fast to deliver, beautiful product, massive range of styles & fabrics, easy system...

15 marzo 2021
Non scritta su invito
Valutata 5 stelle su 5

Fantastic service!

Fantastic service!

Emails were answered promptly and in a very friendly way. Orders were dispatched quickly and came in good condition. Prices are very competitive which is what attracted me to this particular company initially.

The only room for improvement is the website - it is confusing to navigate and could use more product photos.

4 marzo 2021
Non scritta su invito
Valutata 1 stelle su 5

I already had 3 cushions for the…

I already had 3 cushions for the conservatory, liked them so much wanted another 3 for the sitting room. unfortunately the company I purchased the first three from could not supply anymore. whilst twice the price for a cushion cover wanting to complete the set I purchased three from yourselves. Two matched the other was taken from a different part of the fabric, At thirty pounds a cushion I would have thought they would have invisible zips. So NO I am not impressed.

26 febbraio 2021
Non scritta su invito
Logo di Curtains Made Simple

Risposta di Curtains Made Simple

Dear Rita,
Thank you for your review. I am sorry that you are not completely happy with your purchase.
It is not always possible to get each cushion to pattern match but where possible we do. Our cushions do have hidden zips, if this is not the case with your cushions please let us know and we will rectify this issue.
Kind regards,
Curtains Made Simple

Valutata 5 stelle su 5

Well what a journey but we have now…

Well what a journey but we have now received our curtains and they are beautiful.
Beautifully made, great fabric and nice and heavy! We are very happy!
The customer service was very efficient and responded promptly.

Nice company, great responsive customer service. If needing curtains in the future will
Definitely be buying from this company.

Many thanks they look fantastic!

9 febbraio 2021
Non scritta su invito
Valutata 5 stelle su 5

Excellent service

Excellent. Samples initially ordered to assess colour and quality of material (exactly as needed) and were subsequently ordered. Price very competitive and delivery was quick and efficient. Would definitely recommend and will use again.

5 febbraio 2021
Non scritta su invito
Valutata 5 stelle su 5

Beautiful fabric

Beautiful fabric; lovely print and so much of it that so far I've made a roller blind; reupholstered a chair and still got enough left over to make a table mat!

7 gennaio 2021
Non scritta su invito

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