Cook Taylor Woodhouse Solicitors LTD Recensioni 

I had the pleasure of working with Ryan Burton-Smith, and I can confidently say that he was exceptional throughout the entire process. Despite the complications that arose during the sale of the property, Ryan remained professional, proactive, and solution-focused at all times. He consistently found ways to overcome challenges and kept everything moving forward with great efficiency.

Thank you, Ryan, for all your hard work and support. I truly appreciate your help and would not hesitate to use CTW again in the future. I would highly recommend both Ryan and CTW to anyone looking for a dedicated and professional service.

Excellent service once again from Aastha who managed the sale of my property. Aastha is efficient, communicative, proactive, pragmatic, super organised and pushed everything through brilliantly. Highly recommend CTW as a result of working with Aastha.
Thank you!

Highly recommended Mesbah from Maidstone office! Excellent comms and guidance throughout the sale of property and will definitely engage services again.

We had a great experience with Kim Morris! She was very helpful and extremely patient. Buying a house is so stressful but knowing that we had Kim behind us who knew her stuff was reassuring! Thanks again. Sam and Jon

Chloe took great care of us, always responding quickly and professionally, keeping us in the loop, and being super helpful.

Thank you again for your help.

I'd highly recommend Chloe and Cook Taylor Woodhouse.

Our queries were responded to quickly. Pleasant to deal with.
Although communication could have been clearer on occasions.

The conveyancing team at Cook Taylor Woodhouse Solicitors were great especially Sinead. I was kept up to date at regular intervals both by telephone and email. I would highly recommend their services.

⭐⭐⭐⭐⭐ Excellent Service from Mesbah

We had a fantastic experience with Mesbah at the Maidstone Office throughout our house purchase. Buying a home can be a stressful process, but Mesbah made the whole journey feel straightforward and well managed.

Communication was excellent from start to finish. He was always prompt with emails, quick to respond to our questions, clear in his explanations, and kept us updated throughout the process. There was no unnecessary fuss or chasing, which made a huge difference to us.

We really appreciated his professionalism, patience and efficiency, particularly when things needed to be dealt with quickly. From the beginning right through to completion, we felt that our purchase was in good hands.

A big thank you to Mesbah at the Maidstone Office for helping us through such an important milestone. We would happily recommend him to anyone buying a property.

Definitely a 5-star experience. ⭐⭐⭐⭐⭐

The estate agents recommended Cook Taylor Woodhouse, and we are so glad we did. Everything was explained as we moved along. We could phone and ask questions, nothing was to much trouble. Sinead was alway so caring, ironed out the dumps.This was a very long process, but the company got us there in the end. We would recommend that.

As a first time buyer with no chain buying a probate property, there could not be a simpler sale. I chose CTW as they were recommended by my estate agent in Manchester and I wanted a quick sale due to external time pressures. I had all my documents ready to go, as did the vendor however Kiran from CTW asked for documents at the last minute, repeatedly asked for documents she already had, and only started the LISA process just before exchange, despite me having frozen my LISA weeks ago on her request. Incorrect documents were sent with incorrect amounts of money (eg the price of my house, how much money the solicitors would receive) which I queried and asked to be corrected and resent for my records. I simply got the response that a locum secretary was responsible for that error. Emails were sent with no text other than “See attached” and it took both myself and my estate agent emailing and calling multiple times to get a response to our contacts. Kiran’s supervisor also had to get involved to get a response for myself and my estate agent from Kiran. As a first time buyer, the process was confusing and frustrating, with no guidance and Kiran seemingly not keeping notes on documents she already had received and not checking her emails. It was a disappointing experience and I cannot recommend CTW as a solicitors practice.

Ultimately I did buy my house but it took a long time for such a simple process with no chain. I would not recommend CTW for a first time buyer, or a simple sale with no chain.

We were so impressed with the work, the attention to detail and the customer service of CTW. Xanthe was just so amenable and measured in her responses to our many questions. Bhaven was always there for us, he was so efficient and helpful. Nirveer and Chloe completed the functionality and effectiveness of this wonderful team.
They got us across the line despite all the issues and we are forever grateful and would highly recommend them.

A great experience of communication and professionalism. All responses were prompt and straightforward. Ms Lavinia Thompson was our representative who guided us through our process with ease. I would highly recommended this firm. Thank you for your time.

We recently used the team for both the sale of our property and the purchase of our new home, and the service was excellent throughout.

A special thank you goes to Jess Howard, who was outstanding from start to finish. Jess was professional, responsive, approachable and incredibly helpful during what can often be a stressful process. She kept us informed at every stage, answered our questions promptly, and helped navigate a number of queries and challenges with patience and expertise.

Having someone so knowledgeable and proactive managing both transactions gave us real confidence and peace of mind. We always felt that our interests were being looked after and that nothing was too much trouble.

We are extremely grateful for all of Jess's hard work and would highly recommend her and the wider team to anyone buying or selling a property.

Mesbah was fantastic at keeping us updated during the process of moving house. He responded to all my questions in a very timely and reassuring manner.
Many thanks

Big thank you to Charlie, she was great and efficient with my queries. Very stressful and emotional for me but she was always helpful and sympathetic.
Would recommend Cook Taylor Woodhouse.

We had a really positive experience, and Hannah was brilliant throughout the whole process. She was incredibly responsive, helpful and always happy to answer any questions I had.

She was also great at chasing the buyer’s solicitors when things needed moving along, which I really appreciated. She kept me updated throughout, so I always knew where things stood and never felt like I was left wondering what was happening.

Hannah was helpful and efficient and made the whole process feel much less stressful. I felt like I was in very good hands from start to finish and wouldn’t hesitate to recommend her. Thank you so much, Hannah!

I was very happy with the service and advice from Jess Howard at Cook Taylor Woodhouse. During a protracted and often convoluted process (caused by other services), she held the line and ensured that my house sale completed on time.
I would strongly recommend her.

Megan was amazing with the sell of our house, she kepted updated very well with every step and also help me understand things when I didnt know what they meant. She was always on the other end of the phone or email when I needed help. I cant thank her enough for what she did for us to make the process go as smooth as it could.

I recently assisted my mother with a property transaction through Cook Taylor Woodhouse.

During a phone call with a supervisor to discuss the file, I experienced remarkably unprofessional behaviour. The supervisor raised her voice, made unfounded assumptions regarding my involvement, and hung up on me mid-conversation. My mother subsequently contacted the firm directly to clarify her instructions, only to be spoken to in a similarly defensive and raised tone.

As someone assisting a family member through a stressful process, I found the complete lack of basic courtesy and professional composure unacceptable.

Aastha was professional client focused and worked above and beyond to complete our house sale
She is now working g hard to complete our purchase
Should I ever move again she would be my first choice
HIGHLY RECOMMENDED