cs-cart is a solid platform with lots of features, but any software is only as good as the support it offers. I purchased one months support, they changed their response time from 12 hours to... Leggi di più
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Has a prices page without prices, just a webmail form you know is going to result in a hard sales call! Can't stand this type of website/company. If you can't be transparent about your pricing to your... Leggi di più
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The software itself looks great and seems to perform well. However, we nearly purchased the so-called "lifetime" license before realising that it’s not truly a lifetime license. While you get access t... Leggi di più
We tried to build our business on cs cart multivendor. The license at that time cost us USD 7,000 - a “lifetime” license. As it turned out after a year, however, this only meant the license and... Leggi di più
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CS-Cart Multi-Vendor is a professional on-premise marketplace platform that allows for creating an online marketplace similar to Amazon, eBay, and Etsy. This award-winning marketplace software has an average user rating of 4.8 out of 5 stars according to software review platforms such as SourceForge, Capterra, and G2. Now, over 1,600 online marketplaces worldwide are built on CS-Cart Multi-Vendor marketplace CMS, which is more than any other marketplace builder can offer in terms of live cases.
Informazioni di contatto
San Diego, Stati Uniti
- +44 203-026-2550
- sales@cs-cart.com
- www.cs-cart.com
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cs-cart fails on customer support
cs-cart is a solid platform with lots of features, but any software is only as good as the support it offers.
I purchased one months support, they changed their response time from 12 hours to 24 hours and rarely could make that.
I raised a number of questions before the expiry of one month and they refused to address a number of questions or respond to why they weren't answering questions raised during the support period.
Almost every modification I requested they said was to complicated to be included in the paid support.
They have refused to fix important bugs, such as changes being made to product descriptions changing historical orders.
what ever you do do not purchase anything from this legacy app
what ever you do, do not pay for and try this app. Legacy code and the will not refund your money. Its how they stay afloat on one off customers who run as fast as they sign up!
The software itself looks great and…
The software itself looks great and seems to perform well. However, we nearly purchased the so-called "lifetime" license before realising that it’s not truly a lifetime license. While you get access to the software, updates are only included for one year. After that, you’re required to purchase a separate updates package annually to keep the software current. Without these updates, the software will eventually become outdated, making the "lifetime" claim quite misleading.
Ok as a basis, but nothing more
We tried to build our business on cs cart multivendor. The license at that time cost us USD 7,000 - a “lifetime” license. As it turned out after a year, however, this only meant the license and use, not the upgrades or let alone support.
Of course, you can call it that and talk it up, because the software has at least 2 major updates a year, which is why our license was effectively worth nothing after 2 years. Many functions have to be purchased separately for expensive money. Either with one-off prices or with subscription contracts. There are no important functions such as basic prices or discounts for multivendors. Some functions even simply disable other important functions, such as in our case the direct and individual payment method depending on the merchant. As a result, suddenly no more vouchers can be used. Blogs and URLS overlap on the storefront (marketplace) URLs, which is why they never really come up in google.
The support starts arguing with you after several objections. All in all, it was an (expensive) experience.
Unfortunately, we do not recommend it to others.
Consumer fraud or Ponzi scam
I am a website developer and owner of several platforms. A social network, an online magazine, and a digital distribution service. This platform does not meet the standards that one would expect in the current state of technological development of the internet. I made the decision to proceed with the development of my premium domain name. We have separated our trademarked brand into a Marketplace, distinct from our social network. The Marketplace also includes an online music store. Unfortunately, after signing up for the monthly service, I discovered that there were several issues. The functionality was severely lacking - there was no API or apps available. Additionally, there was no compatibility with services like Spotify or ecwid, which is a major inconvenience for our coffee shop and its products. To add products and maintain them, we would need to do it manually. There are ongoing issues with basic XML feeds and RSS feeds, causing them to consistently produce errors. Then, despite seeking assistance with technical support, they persist in imposing exorbitant fees for their services. Take a look at their website and examine the fees they require for support. It's disappointing that they expect payment for something that should be included when you're already paying for their service. Especially since our marketplace hasn't been launched yet and our $50,000,000 domain name, registered with the SEC, hasn't been connected. I dedicated four months to meticulously crafting policies, terms and conditions, and transforming the generic language of the platform into a more user-friendly and standard format for a Marketplace service. We are discussing a significant amount of money spent on labor. Given that this was an online account, it is important to note the distinction between paid premium services like Amazon and eBay, and regular business accounts. If you choose to downgrade or suspend the account, there will be a noticeable difference. Amazon does not delete your information or close your account after 30 days. It is expected and considered reasonable that, given the importance of this account and the valuable information it holds for our company and Marketplace, we should have saved this vital information in order to upgrade to the on-premise plans. This indicates a violation of valuable information and trade secrets.

Risposta di CS-Cart Multi-Vendor Marketplace Platform
CS-Cart: An exceptional e-commerce solution
As a CS-Cart user since 2008, I can testify to the excellence of this e-commerce platform. My four websites - RobesChinoises.fr, Sarouel.fr, LeJade.fr and MesKimonos.fr - all run on CS-Cart, and the oldest has done so without interruption for over 16 years.
Constant evolution
CS-Cart is constantly improving, like a fine French wine that improves with age. Each update brings its share of improvements and new features, making the platform ever more powerful and adapted to the needs of modern online commerce.
Performance and versatility
One of CS-Cart's major assets is its ability to operate effectively in a variety of environments. Whether on shared hosting or a dedicated server, CS-Cart delivers outstanding performance. Of course, it is on a dedicated server that the platform reveals its full potential.
Ease of use
Day-to-day use of CS-Cart is disconcertingly simple. The intuitive interface makes it easy to manage all aspects of your online shop, even for less experienced users.
Superiority over the competition
Compared with its real competitors, particularly Prestashop, CS-Cart stands out for its exceptional performance. The benchmarks speak for themselves. A considerable advantage is that even the most advanced features are included as standard, eliminating the need to buy expensive additional plugins.
Data management made easy
The data import and export options are a real strength of CS-Cart. Simple, fast and efficient, they stand in stark contrast to the complexity found on other platforms such as Prestashop.
Hassle-free updates and advanced features
Unlike some competitors who deliver 'bare-bones' platforms or platforms with few essential features, CS-Cart comes with a plethora of advanced options right out of the box. This wealth of functionality, which is missing from the competition, greatly simplifies the updating process. With CS-Cart, updates are child's play. They run smoothly, preserving the integrity of your shop and all its advanced features. This all-in-one approach not only facilitates maintenance, but also ensures remarkable consistency and stability over the long term.
A Choice Without Regret
To sum up, I bless the day in 2008 when I acquired my first CS-Cart licence. Sixteen years later, I'm still just as happy about it. It's an investment that has more than proved its worth over time, offering the stability, performance and scalability that are essential to the success of my online businesses.
For any e-commerce entrepreneur looking for a reliable, high-performance and scalable solution, I recommend CS-Cart without the slightest hesitation.

Risposta di CS-Cart Multi-Vendor Marketplace Platform
Has a prices page without prices
Has a prices page without prices, just a webmail form you know is going to result in a hard sales call! Can't stand this type of website/company. If you can't be transparent about your pricing to your potential customers, you just know they are charging more than they can justify hence the requirement for hard sales tactics!

Risposta di CS-Cart Multi-Vendor Marketplace Platform
Our first month with CS Cart
Here is a short but not a complete list of issues our team had with CS Cart within the first months of work:
• The server installation manuals are not just not suitable for non-IT – those are outdated. If you want the CS Cart team to fix your issues and help you to install the program onto your server – you either pay or scream at your sales manager
• A huge amount of crucial information is not available neither in the manuals nor in the videos
• It took us 3 weeks (!) to get CS Cart to install us the program on our server – mainly because the employees simply do not check if everything works when they are finished
• Our team spends 90% of the time in communication by explaining “what else” is not working
• 504 Gateway is our companion whenever we work with back-end, at any time and for no reason
• The packs CS Cart offers are not coherent – if they sell you a “lifetime” upgrade of the platform with a unique theme – you get the upgrades for the scheme only for 6 months. Later you either pay or enjoy bugs when your platform gets updates and your themes does not. Moreover, the platform is developed in such a way that any external themes will need a lot of adjustment after any upgrade if you want them to work correctly
• The App which is offered in premium packs is only for the basic infrastructure, any add-ons (which you will need) – you will need to pay additionally
• They delete and move your login data at any point of time without a warning, you understand this when you are kicked out of the platform in the middle of your work. The general problem with access rights is that you need to ask for them each time you discover you lack rights in your own program.
Generally, we wanted to work with a Russian company (CS Cart is a Russian company) to save some of our programmers the language barrier – but we expected something at least close to the American service from a company selling its product globally. From our perspective, CS Cart is not interested in supporting customers and creating a great customer experience even during the trial period – simply said, you get what you pay for.

Risposta di CS-Cart Multi-Vendor Marketplace Platform
The best marketplace system that none of other companies can offer to start up from my experiences
Pro: Cs-cart multivendor has many features that ready to use for any new startup business, your business can start run within a month. Cs-cart MVE is simple and easy to use with detail documentation; CS-cart MVE is not too expensive. Customer support are very friendly and useful. None of other marketplace softwares can give your business these features to start up and it will be alot more expensive compare to CS-cart MVE.
Cons: CS-cart MVE is getting more complicated since they released more versions; especially for older users because there are many old addons that are deprecated addons just staying there which im feeling might cause security problem in the long run. The software is already having many features but doesnot modernize template or update to latest technology, so as more features are added that will cause more problems.
However, I still recommend anyone to use CS-cart MVE over others such as Magento, Woocommerce, and even horrible Webkul marketplace software... Because CS-cart MVE is very simple to use, cost effective, and there are many ready features that can help my company run the business within 2 months without adding more cost.
Our feedback on Cs-Cart and the Multivendor Marketplace
We have been using the CS-Cart powered Multivendor product for about a year. After this period, we can say with confidence that it was an excellent option for us.
The major advantages of Cs-Cart when compared to other services:
- since you acquire the software, you become completely autonomous. In the long term, this is the smart course to take, otherwise your online business will always be dependent on a another company's continuation.
- regarding the price, Cs-Cart is on the top of it's league. There's no other service or software in the market that offers the same features and flexibility for this amount.
- Once you acquire the software, the installation is quick and should present no major trouble.
- Cs-Cart provides an extensive user-guide which you must be prepared to navigate, and it takes a while to understand how the backend and frontend work, and how to navigate the different menus.
-their customer service is excellent, replying quickly and always willing to provide you extra clarification. After a few months the service is not free any more, but still very affordable. You can also acquire extended customer service packages. Unlike other corporative businesses, they are willing to adapt a bit to your needs and listen to your requests in a personal way. This really makes a big difference.
On the other hand:
- please beware that such a powerful software takes a while to master. Even if you're and intermediate IT user, be prepared to spend a few weeks digging into it.
- keep in mind that the installation of Cs-Cart will require you get additional domain and hosting services (which you can acquire from any provider).
Beware that they update the software constantly, which makes it difficult to use externally acquired add-ons. We strongly advise to buy your theme and essential add-ons from CS-Cart only. Otherwise, you might end up with major bug issues.
If you're considering to acquire a Multivendor marketplace, there's an "extra mile" of knowledge you'll need in order to set up the associated features. Nevertheless, the somewhat-steep-learning-curve to master the general features will make the rest quite easy.
Besides the technical information, Cs-Cart also provides a constant flux of information on marketing, how to develop your business and a gallery of other business. This is extremely helpful in order to get inspiration.
If you're considering a Multivendor marketplace, we'd suggest you to check with your potential clients (shop owners) their willingness to be part of it and also their capacity, both technical and logistic. They'll need someone in the company who can operate the seller backend and keep the shop updated - namely the stock numbers. Otherwise, you'll need to do that for them, which might turn difficult if not impossible in the long term.
Depending on the requirements of your project, you might need to do some customization: for instance, to accept certain methods of payment that are specific to your country. The CS-Cart team can provide you with an estimate of costs for such (or other) customizations.
In the overall, we are very happy customers and definitely recommend this company and products.
Good luck!
Use this for a ecommerce site/web…
Use this for a ecommerce site/web design. Love the ease of use and modifications I can make very quickly to website. I can even insert my own code to be able to have my own stuff I need and they make it very easy to use. Customer support is great and has always been timely in responses. I've tried a few other carts and love this one the most. The cost can be alittle high at times. But they do have promotions and coupons that can help with that. They provide regular updates that also help and listen to the community for some of there updates. Overall i'm still happy with them and have been using them now for around 8 years.
It works for what I need.
The software has changed a lot since I got it. It has definitely gotten better and easier to use and more flexible. I have never used any other platform, so I can't compare it to others. It works for what I need. I like the fact that I can install the software on my own server. There are a lot of add-ons and those developers are very helpful and easy to work with. I keep finding new things that I can add to help improve my business.
Customer support has always been very fast and friendly. They are doing a better job at explaining how to fix the issue instead of just solving it, which makes it easier to understand if I were to have the same or similar issue again.
Since this is my first and only shopping cart, it was not very user-friendly and easy to set up and use. At times it became quite complicated to use. The documentation is sometimes outdated and hard to understand. They need to do a better job of showing instead of just telling. The how-to videos are really outdated and need to be refreshed.
CS-CART Multi-Vendor platform
I am using CS-CART one year until now all technical work went well with the Support Team.
1. reason for purchase to create high quality marketplace
2. CS-CART feature well enough to test your idea
3. If you love drag and drop, CS-CART definitely valuable
4. Value for money: lifetime licenses, or monthly subscription. Life-time licenses required upgrade subscription fees to keep your license update, troubleshooting that is positive features, additional cost tech support after a year is minimal if you keep your license upgraded, Quality of framework CS-CART has rich coding. It a quite a learning curve, documentation is also very useful. They don't give documentation for Seller separately, all in one master guide.
I love their technical support responses are weekdays, they solve the issue fantastically, that is another reason I like using CS-CART.
I recommend cs-cart multivendor for professional and commercial level. their framework intends to serve a large scale of the customer without switching 3rd party to expand your user base.
Support Technically available subscription-based also credit pay as you go. CS-CART is a commercial level framework can load faster, variety of payment system, easy to integrate, but getting a PayPal commerce approved is harder from PayPal not CS-CART, STRIPE is a breeze!
CS-CART offers global multi-vendor solutions.
Recently they updated 4.12.2 lot of features and more improved platform .
Is it value for money? (YES) Cost can be increase but less than what you paying to a competitor for a platform, basic marketplace cost way too much with a subscription plan with other parties, with CS-CART I was able to launch my dream platform without much coding experience and it's scalable!
Very good solution to quickly and easily build an online marketplace
CS Cart Multivendor provides the complete marketplace environment and structure by default, so you can start to build and run your own online marketplace. It provides for example a vendor onboarding system where vendors can apply for a vendor account, easy way to upload products, options for different product categories, filter options, a lot of different payment methods and the possibility to distribute payments from customers between vendors and the marketplace owner.
Pros:
- fair price for a marketplace system
- it offers all the features you need to build and run an online marketplace
- large network of (third party) companies that provide add ons for multivendor and offer them for a fair price
- great support from CS Cart support team
- high flexibility
Cons:
- the entry into the complex system is a bit complicated at the beginning, so it will take time to understand the logic behind the backend and the interplay with the frontend. CS Cart offers a lot of good tutorials to get into it, but what would had helped us at the beginning would be a starting tutorial which provides a general overview before getting into details.
- more payment methods for stripe connect by default would be good (e.g. Klarna etc.).
What is still to be mentioned from our point of view and we would have liked to know in advance:
- The less add ons, especially from third parties, the better. Otherwise bugs can occur during the upgrade if the add ons are not (yet) compatible with the newer versions of Multivendor.
- We regretted a little bit to have chosen a third party theme. Not in terms of design, but there were always bugs in the design of the frontend after we upgraded because the third party themes are not always adapted to newer versions of Multivendor.
Conclusion:
All in all, if we had to choose an online marketplace software again with today's knowledge, we would choose Multivendor again.
CS-cart MEV is a quick and easy-to-use…
CS-cart MEV is a quick and easy-to-use marketplace for e-commerce platforms without having any programming knowledge. It has almost all the functionality that an online shop or an e-commerce application requires.
I highly recommend this software.
Best Multi-Vendor Marketplace System
During my research of selecting a Multi-Vendor platform for our new E-Commerce Marketplace I came across CS-Cart Multi-Vendor and after using the trial period to explore the features and doing custom development for the platform our team fell in love with how organized the code of the system is and it is a complete package which we needed.
The system has all the features you can imagine for an E-commerce Marketplace. It is really easy to set up and their customer support is amazing. I got two licenses for CS-Cart and I am happy with my investment. You can say it a complete MVP if you are considering to start a marketplace to attract customers and investors then CS-Cart Multi-Vendor is the one you need.
More then 5 years using cs multi-vendor…
More then 5 years using cs multi-vendor platform!
Excellent! Easy and quick to learn all functionality and modules!
Playing myself without any programming knowledge and external help.
Recommended!
Cs-Cart Multi Vendor new experience
We’ve been using Cs-Cart for our company website since 2014.
In 2016 we started to share our large design database with our clients through the multi-store feature and it has been very successful.
In a few weeks from now we will launch our multi-vendor site.
Setting pages, adding products, managing vendors & payments are easy tasks.
Backend management access from a mobile phone is as easy as being on a PC, thanks to a great responsive theme.
Cs-Cart team has always been on the spot anytime we had questions or needed technical help.
All Cs-Cart versions are being updated on a regular basis.
Every update always bring more features and greater user experience.
All this to say we’re very satisfied using Cs-Cart and we’ll keep on growing our business using it.
CS-Cart Development Services
Hi, that was awesome information, CS-Cart Development Services provider should note the Multi-Vendor enables customers easy to compare vendors' products and pick the lowest price of products.
My choice is CS-Cart Multi-Vendor Marketplace in the Ultimate version
Modern CMS for providing services to sellers of goods. One of the main advantages is convenient product management for sellers. Also, in more expensive versions, it is possible to manage the balances of goods in warehouses and display the goods of sellers on a separate storefront.
For the store owner, I think the main advantage is the ability to set up flexible tariff plans for sellers and control their payment.
The marketplace is built on the basis of CMS CS-Cart and therefore has similar functionality and the ability to install add-ons from third-party developers of which more than 1000. Multilingual and multi currency support, many delivery services and payment systems allow for sales outside one country.
My choice is CS-Cart Multi-Vendor Marketplace in the Ultimate version. For the basic marketplace, I have not seen the best offer on the software market in the price segment.
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