Cruise Azure Parking Recensioni 

314
TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

I was recommended this company by p&o after I forgot to book the complementary parking by CPS. I booked the day before I travelled. They luckily had space. They were very helpful on the phone and al... Leggi di più

Valutata 5 stelle su 5

Great communication clear and precise, reminder text message day before cruise as a reminder of where to go and drop off details. At cruise port easy to finds look for the blue flag in short stay car... Leggi di più

Valutata 4 stelle su 5

Parking at Southampton was great no problem 18th of July to the August 1 -14 days book again for next year April 12-24 I was charged £140 for 12 days my friend who is coming with me as charged £128... Leggi di più

Valutata 5 stelle su 5

Couldn’t have been easier. A bit concerned to start off with as had not heard of Cruise Azure Parking before, however I needn’t have worried, and for all my future cruise bookings this will be my fir... Leggi di più

Dettagli dell'azienda

  1. Servizio di parcheggiatore

Scritti dall'azienda

We are a family run company operating out of Southampton. We provide both Meet & Greet and Park & Ride services to all Southampton terminals. We are fully insured as well as holding approval to operate from the port authority and are the only company approved by the Trading Standards. We take bookings through our website: www.cruiseazureparking.com with a secure checkout process. Should you have any queries please contact us at bookings@cruiseazureparking.com


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

314 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 23% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(314)

242 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Perfect drop off and pick up

Perfect drop off and pick up. Much quieter and quicker than main operator. Will definitely book again.

14 dicembre 2025
Non scritta su invito
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Risposta di Cruise Azure Parking

Hello. Thank you for your review. We are happy we could provide you with great service. We hope to see you again.

Valutata 5 stelle su 5

Cruise azure are fantastic

Cruise azure are fantastic, used them twice in 3 months.

5 dicembre 2025
Non scritta su invito
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Risposta di Cruise Azure Parking

Hello. Thank you for your review. We are happy we could provide you with great service again! We hope to see you next time.

Valutata 5 stelle su 5

Reliable service

Reliable service. We had a change of dock for Ventura on way home and operative rang us and told us aware of change. Car was moved and ready to pick up. Would use again.

5 dicembre 2025
Non scritta su invito
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Risposta di Cruise Azure Parking

Hello. Thank you for your review. We are happy we could provide you with great service. We hope to see you again.

Valutata 5 stelle su 5

Great parking company

Great parking company. Would highly recommend.

6 dicembre 2025
Non scritta su invito
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Risposta di Cruise Azure Parking

Hello. Thank you for your review. We are happy we could provide you with great service. We hope to see you again.

Valutata 5 stelle su 5

Excellent service

Excellent service, friendly staff. Car ready and waiting when requested.. can’t fault them 😀

6 dicembre 2025
Non scritta su invito
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Risposta di Cruise Azure Parking

Hello. Thank you for your review. We are happy we could provide you with an excellent service. We hope to see you again.

Valutata 1 stelle su 5

Very disappointing experience

Very disappointing experience. They came across very professional throughout the booking process. However, the experience on our return was very different. Having booked Premium Meet & Greet, sadly our car was not there. We were told there were 4 cars to be moved back to the pick-up zone and unfortunately one of these was our car. This meant we had to wait for the vehicle to arrive, having been assured it would be there ready for us. In my opinion the drivers and staff were quite scruffy in their appearance, not like the staff you usually meet when using Premium Meet & Greet services. I have never experienced such poor service and such rude staff. We were met with the most sullen, unfriendly and arrogant staff. There is no covered area to wait if the weather is bad. No apology for our vehicle not being there at the time we expected to drive it away. If you’re looking for a true Premium Meet & Greet then this is probably not the choice for you.

Having just spoken to Cruise Azure Parking to try to resolve this matter in a civil way; a gentleman claiming to be their Director has just sworn at me over the telephone, called me various names which I cannot repeat. I am left feeling bullied, threatened and intimidated through my dealings with this organisation. My review is a true reflection of my dealings and how they have dealt with me. My experience has been poor, but to the reader yours may be different.

30 novembre 2025
Non scritta su invito
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Risposta di Cruise Azure Parking

Thank you for your comment. However, it is clear that there has been a misunderstanding or a mistake.
Cruise Azure Parking is well-known for delivering a genuinely premium Meet & Greet service with a high level of professionalism, as confirmed by thousands of genuine customers.

After thoroughly reviewing our booking records, we found no details whatsoever matching the situation you described. This strongly indicates that the review was posted on the wrong page and concerns a completely different company.
We are a fully insured business, and our staff always operate in full uniform with a professional attitude, which is consistently reflected in our verified customer feedback.
Furthermore, no vehicle has ever been lost or stolen under our care. We implement extremely strict security measures to ensure that every vehicle is fully protected at all times.
We kindly request that you contact us directly, as we are 100% certain you have dealt with a different company.

Valutata 5 stelle su 5

Our car was waiting for us when we…

Our car was waiting for us when we arrived at the car park, all de-iced & warm inside as it was -2 degrees when we returned from holiday. Would not hesitate to use this company again, excellent service.

26 novembre 2025
Non scritta su invito
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Risposta di Cruise Azure Parking

Thank you for your review Rose, we hope to see you again soon.

Valutata 5 stelle su 5

Just come back on Queen Ann 30th Nov no…

Just come back on Queen Ann 30th Nov no more cps highly recommended this car parking company all ways on time drop off and collection hassle free 4 times a customer says all you need to know very reasonably priced

30 novembre 2025
Non scritta su invito
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Risposta di Cruise Azure Parking

Thank you for your review Kevin. We hope to see you again for number 5

Valutata 5 stelle su 5

Easy and Efficient Parking

Great experience with using Cruise Azure on our first cruise, now rebooking as the operation at Southampton was very efficient and professional and really made a potential stressful start to the cruise a pleasurable one

28 novembre 2025
Non scritta su invito
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Risposta di Cruise Azure Parking

Hello. Thank you for your review. We are happy we could provide you with great service. We look forward to seeing you in the future.

Valutata 5 stelle su 5

Very satisfied customer

This was the second time I had used this service and I would have no hesitation in booking again. It’s only a 5 minute walk to the ship from the short stay car park. Someone was waiting to take my car away when I arrived and took photos as I did in case of any damage whilst with them. I rang just before leaving the ship and the car was ready for me.

10 novembre 2025
Non scritta su invito
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Risposta di Cruise Azure Parking

Hello. Thank you for your review. We are happy we could provide you with great service. We hope to see you again.

Valutata 5 stelle su 5

Excellent parking option

I was worried about handing over the keys to a brand new luxury car, but everything went perfectly. The car was returned in perfect condition and the service could not have gone smoother. The drop off point is the short term car parking right next to the cruise terminal which is very convenient and the staff were very polite and helpful. I would definitely use them again.

16 novembre 2025
Non scritta su invito
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Risposta di Cruise Azure Parking

Hello. Thank you for your review. We are happy we could provide you with great service. We hope to see you again.

Valutata 5 stelle su 5

A very reliable service

A very reliable service, had a courtesy phone call whilst driving to the cruise terminal, was informed there was a heavy flow of traffic to Southampton because five ships were in that day. Found the big blue flag and representative, no trouble, very efficient and polite, same on return, even though we came into a different terminal, the car was there ready for handover. Would thoroughly recommend Azure car parking 100%! Well done!

26 novembre 2025
Non scritta su invito
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Risposta di Cruise Azure Parking

Hello. Thank you for your review. We are happy we could provide you with great service. We hope to see you again.

Valutata 5 stelle su 5

Easy experience both ways

I dropped the car off at the designated time and was met by a member of staff who took photos of the car and the handover was easy. On return the process was just as easy, very efficient and will certainly use them again!

27 novembre 2025
Non scritta su invito
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Risposta di Cruise Azure Parking

Hello. Thank you for your review. We are happy we could provide you with great service. We hope to see you again.

Valutata 5 stelle su 5

Easiest and most convenient parking…

Easiest and most convenient parking we’ve ever used. Great directions and instructions. Easy to find and both delivery and pickup went without a hitch. Friendly staff too. Would definitely use again.

8 novembre 2025
Non scritta su invito

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