I have bought several refurbished tools from CPO Outlets. I purchased a compound miter saw that I could not remove the bolt holding the blade on the saw to change the blade. It appears it was put on w... Leggi di più
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Over the years I have purchased several reconditioned Dewalt 20V tools. Great pricing and all arrived promptly and were in like new condition. I also made one purchase by mistake that I returned. E... Leggi di più
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Bought a refurbished tool power tool from them, came with an Allstate warranty. I didn't need it when first purchased it, but when I got it out to use, it would not function. They would not return or... Leggi di più
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I purchased this Dewalt refurbished electric sander and am very pleased. The item was shipped in a factory refurbished box packaged as new condition. All excessories were included, the sander looks... Leggi di più
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Dettagli dell'azienda
- Negozio di utensili
- Rivenditore di macchinari da costruzione
- Tuttofare
- Fornitore di attrezzi pneumatici
Scritti dall'azienda
CPO Outlets is the #1 online destination for certified pre-owned and factory reconditioned power tools, outdoor equipment, and accessories. As an exclusive, authorized reseller for top brands like DEWALT, Bosch, Makita, Craftsman, and Husqvarna, we specialize in brand-certified refurbished tools that deliver like-new performance at unbeatable prices. Every product is inspected, tested, and certified by the original manufacturer, ensuring the highest standards of quality and reliability. With 10 strategically located distribution centers across the U.S., most orders arrive within 1–2 business days. Customers enjoy free shipping on orders over $149, a 120-day money-back guarantee, and hassle-free 30-day returns. Whether you're a professional contractor, tradesperson, or weekend DIYer, CPO is the smart choice for deal seekers who want trusted tools without paying full price. Our extensive inventory includes reconditioned blowers, chainsaws, rotary hammers, combo kits, batteries, chargers, cordless drills, saws, pressure washers, and more. Backed by expert support and fast, dependable service, CPO Outlets is where value meets performance—helping you get the job done right, for less.
Informazioni di contatto
Stati Uniti
- 866-577-3014
- www.cpooutlets.com
4,4
Eccellente
15.411 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
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Good Buy
I have bought several refurbished tools from CPO Outlets. I purchased a compound miter saw that I could not remove the bolt holding the blade on the saw to change the blade. It appears it was put on with an impact wrench. I returned the saw to CPO and quickly received a refund. I then purchased another miter saw of the same model.
9 gennaio 2026
Non scritta su invito
Risposta di CPO Outlets
Hello James,
Thank you so much for taking the time to share feedback on your recent experience with CPO. We appreciate the feedback, and we appreciate your business. CPO strives to provide our customers with exceptional service. We are glad to hear the return and refund process went smoothly, and we appreciate you giving us another opportunity by purchasing the same model again. Again – Thank you!
CPO Outlets Customer Care
feedback@cpooutlets.com
1-877-427-6866
I'd avoid them on eBay, maybe everywhere.
Prices are good, Makita drill/driver kit came looking pretty much like brand new, I think the batteries were new, or at least re-cased, but the packaging was terrible, just tools thrown bare in the bottom of a box and a strip of packing paper thrown on top. Accessory hardware split out of it's bag everywhere, thankfully they were still in there, but the trigger was broken off the drill.
I believe these came directly from Makita without them packaging or checking, but still, CPO is the seller and this is ultimately their liability.
Initial support was responsive, about half a day, told I can ship it out or take it somewhere for repair, which would likely take weeks, or return it and repurchase it, which they said they'd help with. I needed the tools, so I opted to reorder and asked for help, didn't hear back that day and the price jumped up 17%, so I grabbed it before it went up more.
I asked if they could match the original sale price, which I think is a reasonable request given that it was their negligent packaging that caused the issue, was told they can't do anything on eBay prices, so I had to eat the difference. I was then was given a laundry list of requirements to ship it back to get my refund: send a picture of the damage to get a RPO code, print out the invoice and put it in the box with the RPO code on it, write the RPO code on the box, print and attach the label (who owns a printer anymore?) And the kicker, a paragraph about how to properly package and ship the items back to avoid further damages, so I sent it back in much better packaging than it was sent.
To be clear, I don't think this process is burdensome for something I damaged or wanted to return for my own reasons, I just think the whole response and process and refusal to price match the original price is bs for an item that came damaged because of their own awful packaging.
I think they'd probably be better to deal with if not going through eBay, but I can only assume it's the same hassle with the awful packaging and having to reorder and do the whole return headache, but at least they might give you the sale price when you reorder.
3 marzo 2026
Non scritta su invito
Risposta di CPO Outlets
Hello Adam,
Thank you so much for taking the time to share feedback on your recent experience with CPO. We would like to reach out to you directly to further assist. Please allow 24 - 48 business hours for a member of our Customer Care Team to reach out to you. Again – Thank you!
CPO Outlets Customer Care
feedback@cpooutlets.com
1-877-427-6866
Refuse to stand behind their products
Bought a refurbished tool power tool from them, came with an Allstate warranty. I didn't need it when first purchased it, but when I got it out to use, it would not function. They would not return or exchange because it was past their return window, Allstate would not cover it because it never worked from new, and to go back to purchaser! I now have to go through the hassle of returning it to the manufacturer for warranty and will probably have to pay out of pocket for shipping and repair. They should have stepped up and replaced or refunded. If a company won't stand behind what they sell, I will never do business with them again.
2 marzo 2026
Non scritta su invito
Risposta di CPO Outlets
Hello Winn,
Thank you for taking the time to share your recent experience with CPO.
We are sorry to hear you are currently having issues with the RECON Dewalt 20V MAX Lithium-Ion 1-1/2 in. Cordless Pruner you purchased from us in September. We would like to reach out to you directly to further assist.
Please allow 24 - 48 business hours for a member of our Customer Care Team to reach out to you. Again – We truly apologize!
CPO Outlets Customer Care
feedback@cpooutlets.com (mailto:feedback@cpooutlets.com)
1-877-427-6866
Excellent Experience
Over the years I have purchased several reconditioned Dewalt 20V tools. Great pricing and all arrived promptly and were in like new condition. I also made one purchase by mistake that I returned. Excellent Cistomer Service provided a free return UPS label even though it was my error. Much appreciated and highly recommended.
25 febbraio 2026
Non scritta su invito
Risposta di CPO Outlets
Hello Frank,
Thank you so much for taking the time to share feedback on your recent experience with CPO. We appreciate the feedback, and we appreciate your business. We are thrilled to hear that your tools have arrived promptly and in like-new condition. We also appreciate you mentioning your return experience. Mistakes happen, and we are glad our Customer Service team could make the process easy with a free UPS return label. Your kind words and recommendation truly mean a lot to us. Again – Thank you!
CPO Outlets Customer Care
feedback@cpooutlets.com
1-877-427-6866
Less than a star
Less than a star. This is a trash company that collects money from customers and doesn't honor if your product gets to you. They refer you to the manufacture if something isn't in the box when you get it. There is no assistance no making it right. Buy from anyone else but CPO Outlets.
2 febbraio 2026
Non scritta su invito
Risposta di CPO Outlets
Hello Jim,
Thank you so much for taking the time to share feedback on your recent experience with CPO. We would like to reach out to you directly to further assist. Unfortunately, we were unable to locate your order information nor contact information. We kindly ask you contact us directly at your earliest convenience. Again – Thank you!
CPO Customer Care
Feedback@cpooutlets.com
1-877-427-6866
Ordered the incorrect item... CPO treated me right
Ordered the incorrect item.... missed the cancel the order window. Returning the item was painless. CPO promptly refunded all the charges on my CC. Looking forward to my next purchase w/ CPO
23 dicembre 2025
Non scritta su invito
Risposta di CPO Outlets
Hello Rickc,
Thank you so much for taking the time to share feedback on your recent experience with CPO. We appreciate the feedback, and we appreciate your business. We are glad the return process was smooth and that we could get your refund handled quickly. We truly appreciate your understanding and look forward to helping with your next purchase at CPO! Again – Thank you!
CPO Outlets Customer Care
feedback@cpooutlets.com
1-877-427-6866
Risposta di CPO Outlets
Hello Juan,
Thank you so much for taking the time to share feedback on your recent experience with CPO. We appreciate the feedback, and we appreciate your business. We are glad to hear you find us reliable and appreciate your support. Again – Thank you!
CPO Outlets Customer Care
feedback@cpooutlets.com
1-877-427-6866
When I need a tool
You had the tools that I wanted at reasonable prices and the delivery was prompt and free!
6 gennaio 2026
Risposta di CPO Outlets
Hello Ability,
Thank you so much for taking the time to share feedback on your recent experience with CPO. We appreciate the feedback, and we appreciate your business. We are glad to hear you found the tools you wanted at a reasonable price and that you enjoyed our prompt, free delivery. We appreciate your business and look forward to helping you with your next project! Again – Thank you!
CPO Outlets Customer Care
feedback@cpooutlets.com
1-877-427-6866
Product not as advertised
You advertised the product I bought inappropriately. The item title didn't accurately describe the items contained. Additionally, one of the items contained was the wrong model. And because you don't have consistent stock of these items there was no way for you to replace the single item. I would have to return the entire kit and you didn't have a replacement for that either. Very frustrating considering the time I spent looking for the right product at the right price.
5 gennaio 2026
Risposta di CPO Outlets
Hello D. Brady,
Thank you so much for taking the time to share feedback on your recent experience with CPO. We would like to reach out to you directly to further assist. Please allow 24 - 48 business hours for a member of our Customer Care Team to reach out to you. Again – Thank you!
CPO Outlets Customer Care
feedback@cpooutlets.com
1-877-427-6866
CPO has a great selection of products
CPO has a great selection of products, with reasonable prices. Their delivery is always fast. Plus their active notifications of pending delivery status are very much appreciated. Almost everything I buy is "Reconditioned" so I appreciate their offering of such products.
Out of maybe 20 items I have purchased over the years, only one had a defect that made it distinguishable from a perfect brand new item. That defect was cosmetic so I figured I could live with it since it was "Reconditioned".
CPO is my primary power tool provider. I'll keep buying from them as long as I still have room left in my workshop for another tool.
25 dicembre 2025
Risposta di CPO Outlets
Hello Chuck,
Thank you so much for taking the time to share feedback on your recent experience with CPO. We appreciate the feedback, and we appreciate your business. We are thrilled to hear that our selection, pricing, fast delivery, and delivery notifications have consistently met your expectations. It is especially great to know that our reconditioned tools have served you well over the years and continue to provide the value and quality you are looking for. We truly appreciate your long-term loyalty and trust in us as your primary power tool provider. Again – Thank you!
CPO Outlets Customer Care
feedback@cpooutlets.com
1-877-427-6866
Risposta di CPO Outlets
Hello Vincent,
Thank you so much for taking the time to share feedback on your recent experience with CPO. We appreciate the feedback, and we appreciate your business. We pride ourselves on fast shipping and delivery. CPO strives to provide our customers with great products at great prices. Again – Thank you!
CPO Outlets Customer Care
feedback@cpooutlets.com
1-877-427-6866
I like Dewalt reconditioned tools and lights
I like Dewalt reconditioned tools and lights. I feel that it is the least expensive way to get quality at the best price.
13 gennaio 2026
Risposta di CPO Outlets
Hello Louis,
Thank you so much for taking the time to share feedback on your recent experience with CPO. We appreciate the feedback, and we appreciate your business. We are glad to hear you have had a great experience with Dewalt reconditioned tools and lights. They really do offer an excellent balance of quality and value, and we appreciate you taking the time to share your thoughts. Again – Thank you!
CPO Outlets Customer Care
feedback@cpooutlets.com
1-877-427-6866
I have ordered many non corded tools…
I have ordered many non corded tools from CPO Outlets (almost always the refurbished) and as usual the items sent looked new and functioned perfectly. Many are now several years old and going strong. Fast shipping and most of all a very good price. Happy buyer.
13 gennaio 2026
Risposta di CPO Outlets
Hello Maurice,
Thank you so much for taking the time to share feedback on your recent experience with CPO. We appreciate the feedback, and we appreciate your business. We are thrilled to hear that the refurbished tools you have purchased continue to perform like new, even years later. Providing great value, fast shipping, and reliable products is always our goal. Again – Thank you!
CPO Outlets Customer Care
feedback@cpooutlets.com
1-877-427-6866
Update to earlier review……
Update to earlier review……
Saw would start but not run. Took it to dealer for warranty work. Was told it was not going to be repaired and a refund would be issued. Not sure why. I still need a saw. CPO Outlets what do you recommend?
13 gennaio 2026
Risposta di CPO Outlets
Hello DM,
Thank you so much for taking the time to share feedback on your recent experience with CPO. We would like to reach out to you directly to further assist. Please allow 24 - 48 business hours for a member of our Customer Care Team to reach out to you. Again – Thank you!
CPO Outlets Customer Care
feedback@cpooutlets.com
1-877-427-6866
Non-Existent Packaging
Packaging was only what the manufacturer provided for in store purchases. No box, no padding, just a shipping label on the retail package. The drill arrived with the interior of the case shattered from shipping. Granted the case is not the functional part, so I kept the purchase, but a small effort to properly package shipments would go a long ways.
19 novembre 2025
Risposta di CPO Outlets
Hello Nick,
Thank you so much for taking the time to share feedback on your recent experience with CPO. We would like to reach out to you directly to further assist. Please allow 24 - 48 business hours for a member of our Customer Care Team to reach out to you. Again – Thank you!
CPO Outlets Customer Care
feedback@cpooutlets.com
1-877-427-6866
EX1900 BRIGGS AND STRATTON
order was not the right one but we came to agreement and all is well Thank you Chris and Dennis for making everything right great company and LOW LOW PRICES WOULD BUY FROM AGAIN THANK YOU Johnny G.
13 gennaio 2026
Risposta di CPO Outlets
Hello John,
Thank you so much for taking the time to share feedback on your recent experience with CPO. We appreciate the feedback, and we appreciate your business. We are sorry the original order was not correct, but we are glad Chris and Dennis were able to make things right. We truly appreciate your kind words, your understanding, and your support. We look forward to serving you again and appreciate you choosing us for your tool needs! Again – Thank you!
CPO Outlets Customer Care
feedback@cpooutlets.com
1-877-427-6866
I purchased a Reciprocating saw that…
I purchased a Reciprocating saw that didn't have the blade included. There was an error in the ad but CPO acknowledged the issue and addressed quickly.
8 gennaio 2026
Risposta di CPO Outlets
Hello Dan,
Thank you so much for taking the time to share feedback on your recent experience with CPO. We appreciate the feedback, and we appreciate your business. We apologize for the confusion caused by the listing error, but we are glad we could quickly acknowledge the issue and make it right. We appreciate your understanding and your business, and we hope to serve you again in the future. Again – Thank you!
CPO Outlets Customer Care
feedback@cpooutlets.com
1-877-427-6866
Process was simple and product was as…
Process was simple and product was as advertised and expected
13 gennaio 2026
Risposta di CPO Outlets
Hello Customer,
Thank you so much for taking the time to share feedback on your recent experience with CPO. We appreciate the feedback, and we appreciate your business. We are happy to hear the process was simple and that the product met your expectations. We appreciate your business and look forward to working with you again. Again – Thank you!
CPO Outlets Customer Care
feedback@cpooutlets.com
1-877-427-6866
Easy of ordering and equipment on hand
5 gennaio 2026
Risposta di CPO Outlets
Hello Allen,
Thank you so much for taking the time to share feedback on your recent experience with CPO. We appreciate the feedback, and we appreciate your business. We are glad to hear that ordering was easy and that the equipment you needed was readily available. Again – Thank you!
CPO Outlets Customer Care
feedback@cpooutlets.com
1-877-427-6866
I haven’t received this order yet
I haven’t received this order yet. I was getting ready to call you on it.
12 gennaio 2026
Risposta di CPO Outlets
Hello Peter,
Thank you so much for taking the time to share feedback on your recent experience with CPO. We would like to reach out to you directly to further assist. Please allow 24 - 48 business hours for a member of our Customer Care Team to reach out to you. Again – Thank you!
CPO Outlets Customer Care
feedback@cpooutlets.com
1-877-427-6866
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