cparavano.com Recensioni 219

TrustScore 4.5 su 5

4,4

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I ve ordered few flats, they are stylish and comfortable. Also, i m very happy with excellent customer service. I ordered from final sale was sizing was off ( normally wear 6 but this particular styl... Leggi di più

Valutata 1 stelle su 5

Don’t buy anything from them. Their shoes very poor made with PV material not like what their description . It is scammers . And no customer service.

L'azienda ha risposto

Valutata 5 stelle su 5

Working with Cparavano has been so wonderful. I love the style of their shoes. When I purchased a size that was too big, they were easy to exchange and they sent me a new pair. Their customer servi... Leggi di più

Valutata 5 stelle su 5

The level of intentional customer satisfaction efforts is off the charts. I can't recall any retailer EVER going to the lengths C. Paravano did to make sure that my outcome was 100% to my liking. Ov... Leggi di più

Dettagli dell'azienda

Scritti dall'azienda

We are constantly refining and evolving so that our well-designed products become a part of awoman's individuality and expression of who she is, We have been going since 2018, we now shipto over 100 countries worldwide, Our product is designed to transcend the ever-changing trends ofcontemporary and let the small details shine with its roots in feminine sophistication, to unleashfemale altruism with confident and effortless glamour.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

219 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 75% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

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Valutata 1 stelle su 5

Don’t buy anything from them

Don’t buy anything from them. Their shoes very poor made with PV material not like what their description . It is scammers . And no customer service.

17 aprile 2026
Non scritta su invito
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Risposta di cparavano.com

Hi, Thank you for your feedback. We are sorry to hear that the shoes did not meet your expectations regarding the material.
Regarding the material: All our products are made with high-quality materials [We have Italian Nappa Lambskin shoes and Soft Leather (Micro Fiber) shoes.] as clearly stated on the product page. The material is exactly as described on our website.
We would still like to make this up to you for the inconvenience. Please send us your order number and email address, our customer service team will contact you immediately, help@cparavano.com . So we can discuss how we can restore your trust in our brand.

Valutata 5 stelle su 5

Gorgeous Shoes and Excellent Customer Service

Square Buckle Velvet Flats in Camel- I had such a great experience with this purchase. I initially ordered the wrong size because the shoes are listed in European sizing, which I didn’t realize at first. When I reached out to customer service, they were incredibly responsive and helpful. They took the time to make sure I fully understood the sizing conversion and, more importantly, genuinely cared about making sure I received the correct pair before even focusing on the exchange process.

Their level of attention and commitment to customer satisfaction really stood out. I never felt like just another order—they made the entire experience easy and reassuring.

As for the shoes themselves, they are absolutely beautiful. The quality is excellent, and they have such an elegant flair that makes them feel special the moment you put them on.

Overall, between the outstanding customer service and the gorgeous craftsmanship, I would absolutely recommend this brand and will definitely be purchasing again.

7 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Working with Cparavano has been so…easy!

Working with Cparavano has been so wonderful. I love the style of their shoes. When I purchased a size that was too big, they were easy to exchange and they sent me a new pair. Their customer service is impeccable and their shoes are beautiful. Highly recommend!

14 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Great!

I ordered a pair of flats through this company. The shoes are great quality and very comfortable. Customer service was wonderful to work with. I would absolutely order from here again!

10 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Great shoes (true to size) double Mary…

Great shoes (true to size) double Mary Jane’s.
Love love love!
I had an issue with my address.. company was easy to email and correspond to correct.
They were happy, polite and charming!! Spread the word!!!

13 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent customer service

I ve ordered few flats, they are stylish and comfortable. Also, i m very happy with excellent customer service. I ordered from final sale was sizing was off ( normally wear 6 but this particular style one was smaller) so I emailed and they sent me new ones no charge. Also kept the one which I donated. I

1 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

The shoes I ordered didn’t fit so I was…

The shoes I ordered didn’t fit so I was going to exchange them and they told me
To keep them and they would send me the shoes I wanted. They asked that I donate them so I will donate them to a women’s charity. Amazing!! What kindness. I will definitely be buying again from C. Paravano

6 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent!

5 dicembre 2025
Non scritta su invito
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Risposta di cparavano.com

Hi, Thank you for your feedback. We are sorry to hear that the shoes did not meet your expectations regarding the material.
Please tell us your order number, we will contact you to handle the fit issue.
Regarding the material: All our products are made with high-quality materials [We have Italian Nappa Lambskin shoes and Soft Leather (Micro Fiber) shoes.] as clearly stated on the product page. The material is exactly as described on our website.
We would still like to make this up to you for the inconvenience. Please send us your order number, or contact our customer service team, help@cparavano.com . So we can discuss how we can restore your trust in our brand.

Valutata 4 stelle su 5

Resolved with an excellent experience

I think it was resolved with an excellent experience. i’m waiting for the exchanged shoes. I’ll give it 1 to 2 weeks to see if they ever show up.

They said they would exchange the ones I wanted to return. I will update and let you know if I ever receive the exchange..

Returns are very difficult since they don't send you a return label like other companies do, and then deduct the fee from the return, they don’t do that.
I had to pay for the return, and when I went to the post office, it would’ve cost me $25.00 to ship back.
I didn’t realize it wasn’t clearly stated on the website that they don’t help with returns and don't offer return labels.
Also, the “leather microfiber” description is wrong no leather!
. I didn’t realize that meant plastic.
However, they were incredibly accommodating in conducting exchanges at no cost. I decided to do an exchange. They were gracious and helpful, offered an exchange for a different style of shoe, and said they would send me the new pair. And they said I didn't have to ship back the other shoes; I could donate the ones I wanted to return instead, which was so very kind.

4 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Classy Flats That Didn’t Disappoint

I had a great experience with my flats from C. Paravano. They arrived quickly, and customer service was very responsive and helpful throughout the process. The shoes themselves are beautiful—very classy and easy to dress up or down. Since they’re flats, I added an insole for extra arch support, and that made them perfect for all-day wear. Overall, I’m really happy with this purchase and would definitely order from them again.

3 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

This was my first time ordering from C. Paravano

This was my first time ordering from C.Paravano. I ordered a pair of size 38 shoes. The order came promptly, but I felt size 38 fits a little loose when I tried them on. I then requested C. Paravano to exchange the size 38 pair with size 37.5. They replied promptly and told me that they will send size 37.5 in a few days and that I could keep the size 38 shoes for my convenience by not having to return it. I was impressed by their level of customer service and the product itself. Overall, it was a very positive experience!

2 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

I am a big fan of this company

I am a big fan of this company. The shoes are well made and very stylish. When I needed to exchange they sent out new size even before receiving the returning ones back. The customer service is phenomenal. ❤️

28 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Intentional customer…

The level of intentional customer satisfaction efforts is off the charts. I can't recall any retailer EVER going to the lengths C. Paravano did to make sure that my outcome was 100% to my liking. Over a period of 3 days, this company went above and beyond to make sure that I got the shoes in the colors that I wanted, in the size that I needed. BRAVO!!!!!

22 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Great experience!

I ordered two pairs of shoes. One fit very well, one did not. I contacted the company for an exchange. They quickly responded and sent the new size but said I could keep the original! No need to return. The new size fit perfectly. A great company with beautiful shoes.

9 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

Italian shoes made in China out of cheap plastic material

Hello,

I hope this message finds you well. I recently purchased three pairs of C. Paravano shoes and wanted to share some feedback regarding my experience. While I was excited to try your products, I was quite surprised by the $18 shipping fee, which felt rather steep for my order.

More importantly, I was disappointed with the quality of the shoes upon their arrival. The materials did not appear to be leather, as I had expected based on your product descriptions. This was especially concerning since the shoes are marketed as an Italian brand, yet the labels indicate they were made in China.

Given these discrepancies, I would appreciate some clarification regarding the materials used in your shoes, as well as the reasoning behind the shipping charges. I look forward to your response and hope we can resolve these concerns.

Thank you for your attention.

16 marzo 2026
Non scritta su invito
Logo di cparavano.com

Risposta di cparavano.com

Hi Ella, Thank you for your feedback. We are sorry to hear that the shoes did not meet your expectations regarding the material and origin.
We have free shipping on full-priced items, but a shipping fee will be charged for 50% off items and other final clearance items, at $10 per pair.
Regarding the material: All our products are made with high-quality materials [We have Italian Nappa Lambskin shoes and Soft Leather (Micro Fiber) shoes.] as clearly stated on the product page. We work with top-tier factories in China that supply to many luxury brands. The origin does not compromise the quality we stand for. The material is exactly as described on our website.
We would still like to make this up to you for the inconvenience. Please check your email for a message from our customer service team, so we can discuss how we can restore your trust in our brand.

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