I ordered a dress for my daughter. After receiving it she decided she didn’t like it. We promptly requested a return and shipped it back. Couture Candy worked with us to return the item and we agre... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
I ordered a dress for my daughter. After receiving it she decided she didn’t like it. We promptly requested a return and shipped it back. Couture Candy worked with us to return the item and we agre... Leggi di più
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From the moment I saw that CoutureCandy had the SoulMates 3 piece silk outfit I was looking for, for my daughter’s wedding I was thrilled. Everything was so easy! Easy online ordering and I received... Leggi di più
L'azienda ha risposto
Insane return policy for any legit store. Be careful returns are store credit only, something, at least in their stores, they neglect to mention!!! Mail order "may be the same" i dont know, but pr... Leggi di più
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This dress is absolutely BEAUTIFUL & STUNNING! It compliments my body, great quality material and has stretch where needed. Will upload more pics once I officially wear it
L'azienda ha risposto
Couture Candy is a trusted online fashion retailer specializing in authentic designer dresses for formal events, including prom, weddings, black-tie occasions, pageants, and evening wear. We curate a wide selection of 100% genuine designer gowns from well-known international and U.S. brands, offering styles for every body type, budget, and occasion. Founded in the United States, Couture Candy serves customers worldwide through a secure e-commerce platform, with transparent pricing, detailed product descriptions, and clear sizing guidance to help shoppers make confident purchasing decisions. Every item sold on our website is sourced directly from authorized designers or official distributors — we do not sell replicas or counterfeit products. We understand that ordering formalwear online requires trust. That’s why we prioritize accurate listings, responsive customer support, and reliable shipping, while clearly communicating our policies on delivery timelines, final-sale items, and designer-specific return terms. Our team is committed to assisting customers before and after purchase to ensure a smooth shopping experience. Thousands of customers choose Couture Candy for milestone moments such as proms, weddings, galas, and special celebrations. We value honest feedback and continuously use customer reviews to improve our service, website experience, and fulfillment processes. At Couture Candy, our goal is simple: to make luxury fashion accessible online while delivering authenticity, transparency, and dependable service.
4050 W. Sunset Road, Suite H – Dock Door 25, 89118, Las Vegas, Stati Uniti
Ha risposto al 64% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
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Horrible company policies and terrible quality. They say free returns and it’s absolute BS! Don’t order from here…waste of money

Risposta di CoutureCandy.com
Dress was identical to what site showed. Very pretty

Risposta di CoutureCandy.com
Insane return policy for any legit store.
Be careful returns are store credit only, something, at least in their stores, they neglect to mention!!!
Mail order "may be the same" i dont know, but pretty sh* tty to find this out after you've purchased and no warning from cashier OR a sign.

Risposta di CoutureCandy.com
Terrible company- Very, very dishonest. Ordered a dress, received & it was too small. Attempted within 4 hours of receiving to return or exchange. They refused to allow either. It wasn’t on sale, it wasn’t a final sale & no where did it say it was not returnable. Then they offered a 10% rebate. I said yes since that was all I was going to get from them. Then they came back & said “if there is a 1-star review”, they will retract the rebate offer. There are lots of poor reviews online & on social media. Seems many people have had similar experience with them. Deceptive business practices.

Risposta di CoutureCandy.com
Customer service was friendly and helpful. Dress is gorgeous!

Risposta di CoutureCandy.com
I ordered with a coupon code that showed valid right up to the point before submitting the order. It reflected a lower price (including the coupon), however, when I hit Pay the coupon went away and I was charged for the full amount.
I immediately called the company and was told they would forward to another department. I requested either they honor the code or cancel the order. Mind you, this was within their 4 hour cancellation policy.
I never received a cancellation email and they charged me in full.

Risposta di CoutureCandy.com
I appreciate the timeliness and follow up of customer service to make sure that you’re satisfied with experience shopping with couture Candy.

Risposta di CoutureCandy.com
Great experience had the dress within a week and a half no issues at all!

Risposta di CoutureCandy.com
This is our favorite website to purchase pageant dresses and apparel.

Risposta di CoutureCandy.com
I loved my dress!! Fits great and is very well made and beautiful. Shipping came in timely manner

Risposta di CoutureCandy.com
The dress was exactly what my daughter wanted! The price was amazing! I was struggling to pay for the dress at the mall and decided to screen shot it and see where else I could find it. The delivery was super fast also!!!

Risposta di CoutureCandy.com
From the moment I saw that CoutureCandy had the SoulMates 3 piece silk outfit I was looking for, for my daughter’s wedding I was thrilled. Everything was so easy! Easy online ordering and I received it so quickly. More beautiful in person than the advertising. A couple of days ago I received a call to see if I was satisfied! Excellent customer service as well! I look forward to ordering many items from them in the future!! And did I say it was also on sale! Great pricing!!

Risposta di CoutureCandy.com
I ordered a dress for my daughter. After receiving it she decided she didn’t like it. We promptly requested a return and shipped it back. Couture Candy worked with us to return the item and we agreed upon a 15% restocking fee and then refund to the original payment method. This was satisfactory for both of us.

Risposta di CoutureCandy.com
The dresses I found on CoutureCandy.com are simply beautiful. The one I purchased was exactly as pictured, excellent quality, very reasonably priced and came very quickly. I am so glad to have found CoutureCandy!

Risposta di CoutureCandy.com
This dress is absolutely BEAUTIFUL & STUNNING! It compliments my body, great quality material and has stretch where needed. Will upload more pics once I officially wear it

Risposta di CoutureCandy.com
The dress came in and looks beautiful. It came in earlier than expected. I'm so excited to wear this to my daughter's wedding.

Risposta di CoutureCandy.com
CoutureCandy offers a wide selection of beautiful dresses that truly span every style and budget—from modest options to more extravagant statement pieces. I was impressed that the pricing felt fair and aligned with the quality of the dresses available.
The ordering process was straightforward and easy, and I appreciated how well they communicated throughout the process. I received updates from the moment I placed the order until delivery, which made the experience feel very reliable.
The dress arrived right on time and looked exactly like it did online. The craftsmanship was lovely, and it felt well made and elegant in person.
Overall, this was a great experience, and we will definitely be returning to CoutureCandy for future formal events and celebrations.

Risposta di CoutureCandy.com
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