After visiting the store a couple of weeks ago we decided to return an order instore rather on the online because the staff was so helpful. They were really knowledgeable and talked us through the wh... Leggi di più
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The products and delivery were very good. Unfortunately we discovered two chairs with serious cracks on the inside of the feet (not immediately apparent). On the plus side they were replaced fairly... Leggi di più
L'azienda ha risposto
Saffron was very helpful and answered all our questions. Made the whole experience a pleasure and was quite happy to place an order with her. It's nice to go into a shop and feel welcome with staff th... Leggi di più
Gary & Jake were very polite & helpful. They explained what they were going to do clearly, assembled & placed the larder & wardrobe exactly where we wanted them and then explained what we had to do to... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.
Who are The Cotswold Company?
Scritti dall'azienda
- Beautiful Products
- Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
- A responsible business
- We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
- Quality you can trust
- Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.
Informazioni di contatto
Sheep Street, GL54 1HQ, Stow-on-the-Wold, England, Regno Unito
- 01451 828 185
4,8
Eccellente
310 recensioni
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Le persone hanno visualizzato anche
This was an amazing experience from the…
This was an amazing experience from the purchase to the delivery. Mark the salesperson who dealt with us was very helpful and friendly. He went above and beyond to make sure we were satisfied.
We were advised of the delivery date and time slot the day before delivery. On the morning of delivery we were advised of exact time of arrival. Matt H and Matt S unwrapped the furniture and took away the wrapping. The furniture was placed in position and they explained everything we needed to know. They were both very professional and very friendly.
We will be recommending the company to our friends.
26 marzo 2026
Non scritta su invito
Risposta di The Cotswold Company - Stow-on-the-Wold
Good afternoon Jacquie Daw,
We're happy to hear that you had such a positive experience, from purchase to delivery. It's great to know that the salesperson was helpful and that the delivery team were professional. We appreciate you recommending us to your friends.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Amazing Service!! We received our delivery yesterday and…
We received our delivery yesterday and wanted to express how lovely the service was. The store was full of gorgeous furniture and accessories, the quality of the furniture is beautiful and well built with a 15 year guarantee and the delivery team who attended were great.
We visited the store and made our purchases with Mark who was really nice, helpful and he took his time with us as we had multiple purchases we was making.
We then saw that some of our furniture had gone on sale before it had been delivered so we contacted the store and they honoured the sale price and refunded us the difference.
Our delivery guys were Ian and Michael who were extremely polite and helpful, the packaging was un done and removed so we didnt have to worry about that and they put all the furniture into my rooms very carefully and removed shoes when going upstairs. Thank you, we are expecting another delivery on Thursday!!
23 marzo 2026
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Risposta di The Cotswold Company - Stow-on-the-Wold
Good afternoon Alex Martin,
We're happy to hear that you had such a lovely experience with our service and furniture. It's great to know that you found our team helpful and that the delivery went smoothly. We appreciate your positive feedback and look forward to your next delivery!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Great customer service
Even though we had a bit of an issue with our item, the customer service was second to none. Nothing was too much trouble.
16 marzo 2026
Friendly helpful staff
18 marzo 2026
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We're delighted with our new furniture.
We're delighted with our new furniture.
From the in-store experience at Stow on the Wold to the delivery, everything went smoothly and everyone was so helpful, friendly and courteous.
Highly recommend
10 marzo 2026
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Trustworthy service.
We're very pleased with the larder cupboard from Cotswold Company. There was a slight defect in the one delivered but they quickly rectified the problem and compensated us.
4 marzo 2026
Cotswold furniture Delivery 6468978
Cotswold furniture Delivery 6468978
The delivery team were 5 star. Tyrell and Morgan were polite, respectful when delivering our Cotswolds chairs. All debris was taken away, highly recommend this duo.-
4 marzo 2026
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Risposta di The Cotswold Company - Stow-on-the-Wold
Good afternoon Ms Lynn Jessup,
We're happy to hear that the delivery team provided a 5-star experience! We appreciate your positive feedback regarding their politeness and respectfulness when delivering your chairs. We're glad they took away all the debris.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Huge thank you to Earle and mark who…
Huge thank you to Earle and mark who delivered our order (no 6575396)
They were so friendly and polite. Navigated our Reno with boxes everywhere too!
6 marzo 2026
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Risposta di The Cotswold Company - Stow-on-the-Wold
Good afternoon Sarah Tarleton,
We're happy your delivery experience was positive! It's great that the team was friendly, polite, and navigated the boxes. Thank you for your feedback.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
The Elkstone mellow oak 4 drawer chest…
The Elkstone mellow oak 4 drawer chest is a beautifully made furniture and we are very happy with the choice. The drawers are spacious (internal measurement are width 66cm, depth 42cm, height 11.5, 13.5, 17 & 17cm). Excellent finish.
Delivery was on time, and Ian and Adam
delivered the furniture to the room of our choice on the 2nd floor , fitted the legs and took away all the packaging. Extremely satisfied with their service.
5 marzo 2026
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Risposta di The Cotswold Company - Stow-on-the-Wold
Good morning Pussy Puskin,
We appreciate your positive feedback on the Elkstone chest! We're happy to hear that you are satisfied with the furniture's quality and spacious drawers. It's great to know the delivery team was helpful and efficient. Thank you!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Order 6500195
We are very pleased with our chair, which we ordered in person at the Cotswold store. The staff were extremely helpful and knowledgeable, making the whole process straightforward.
Delivery was within the promised time frame, and Bernard and Vasco were excellent. They placed the chair exactly where we wanted it, unpacked it, changed the legs, and removed all packaging. A very professional and helpful service throughout.
2 marzo 2026
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Risposta di The Cotswold Company - Stow-on-the-Wold
Good morning Victoria Firth,
We're pleased you are happy with your chair and the straightforward ordering process at our store. It's great to know the delivery team was excellent, placing the chair, changing the legs, and removing packaging. We appreciate your positive feedback.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Grand bookcase, looks great
Gary and Phil delivered and assembled the Grand Bookcase. Very friendly, efficient and professional team. Looks great, thank you.
25 febbraio 2026
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Risposta di The Cotswold Company - Stow-on-the-Wold
Good afternoon Andrew Lorenz,
We appreciate you sharing your feedback. We're happy to hear that the delivery and assembly team was friendly, efficient, and professional. Thank you!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
I bought a dining table and chairs from…
I bought a dining table and chairs from Cotswold in February. The staff in the shop in Stow were really helpful & friendly. The furniture was delivered in a week. Gary & Jake were great, even helped me move the old table. They put the new furniture together and cleared away all the packaging. I’m really pleased with my new dining table. Thanks Cotswold.
23 febbraio 2026
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Risposta di The Cotswold Company - Stow-on-the-Wold
Good afternoon Jane Ferneyhough,
We're delighted to hear about your positive experience in our Stow store and with your new dining set! We appreciate you mentioning how helpful the staff and delivery team were. It's great to know they made your delivery seamless. Thanks for your feedback.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Good delivery brought in to front door…
Good delivery brought in to front door unpacked in hallway and carried in to lounge and placed very efficient!
19 febbraio 2026
Fabulous furniture
Fabulous furniture, fabulous customer service, lovely staff at Stow in the Wold, great delivery guys!
18 febbraio 2026
Really fast and friendly delivery
Really fast and friendly delivery.
Thanks Gary & Matt H
21 febbraio 2026
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Risposta di The Cotswold Company - Stow-on-the-Wold
Good morning Mrshollieadducci,
We're happy to hear that you received fast, friendly delivery service. Thank you for your positive feedback; we appreciate it.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
We love Cotswold Company!
We love the Cotswold Company showroom in Stow. The furniture is beautiful and the staff are really nice. We’ve ordered bedside lockers from Cotswold Company and most recently we bought a table and chairs. All the furniture is amazing quality and looks really stylish. The delivery process was also really smooth. Siu-Pai and Matt S. delivered our furniture and assembled it very quickly and without any issues. They were very respectful of our home and really nice to chat with.
Overall I’d recommend Cotswold Company 100%. We’re already planning our next purchase.
13 febbraio 2026
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Risposta di The Cotswold Company - Stow-on-the-Wold
Good afternoon Anonymous,
We appreciate your positive feedback about our showroom and furniture quality. We're happy you found the delivery and assembly process smooth. It's great to hear the team was respectful and helpful. Thank you for the recommendation; we look forward to your next purchase.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Looked after by Jo Hackney
Looked after by Jo Hackney. Very sympathetic and attentive service. Came up with exactly what we wanted. Loved the total set up which gave us a lot of food for thought. Prices all within a good range for the products we needed. Thanks
21 febbraio 2026
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Risposta di The Cotswold Company - Stow-on-the-Wold
Good afternoon Nicholas Gale,
We're happy to hear about the sympathetic and attentive service you received. It's great that we could provide exactly what you wanted, with prices in a good range. Thank you for your feedback.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
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