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Valutata 5 stelle su 5

Remortgage completed swiftly recently. Great communication throughout the procedure. Hassle free and easy to follow steps. Vivi was really helpful at each step.

Valutata 5 stelle su 5

I recently worked with Vivi T., conveyancing assistant on my remortgage, and I couldn’t be more pleased with the service I received. From start to finish, the entire process was handled with pro... Leggi di più

Valutata 5 stelle su 5

We initially had Tiffany as our case handler before we were transferred across to Vivi. Vivi was very helpful in assisting with our re-mortgage whilst also dealing with Help to Buy England to pay off... Leggi di più

Valutata 1 stelle su 5

At a loss to explain the completely unprofessional behaviour from Sally Hare and her team. After seven months no progress was made on our conveyancing. Our emails were ignored. Requests for phone call... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

425 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I recently worked with Vivi T.

I recently worked with Vivi T., conveyancing assistant on my remortgage, and I couldn’t be more pleased with the service I received. From start to finish, the entire process was handled with professionalism, efficiency, and clear communication.

She took the time to explain each step in a way that was easy to understand, which made what can often be a stressful process feel straightforward and manageable. I was kept informed throughout, with prompt responses to any questions I had, no matter how small.

What really stood out was her attention to detail and commitment to ensuring everything was completed smoothly and on time. I always felt confident that my case was in good hands.

I would highly recommend their services to anyone looking for a reliable and knowledgeable solicitor, especially for remortgage matters. Thank you again for making the experience so seamless.

1 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

I recently went through remortgage…

I recently went through remortgage process with Coral Legal, we have working with Vivi. I would like to mention that Vivi has been very professional and on top of everything. Communication with Vivi has been fantastic and everything was always explained very well.
Vivi is credit to the company.
Vivi thank you for all your hard work and I wish you all very best in the future.

26 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

Not recommend

I am extremely disappointed with the service I received. This has been one of the most distressing and frustrating experiences I have ever encountered.

Communication was consistently poor, with a significant lack of clear and timely information throughout the process. Matters progressed very slowly and appeared to be delayed until the very last possible moment, which created unnecessary complications. As a result, my entire chain was put at serious risk and made nearly impossible to manage.

The situation caused me considerable stress and anxiety, including a panic attack. Additionally, I found the customer service to be unprofessional, impolite, and at times arrogant.

Overall, the experience fell far below acceptable standards, and I cannot recommend their services.

20 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Professional and reliable service

Very professional and efficient service throughout the whole process. Communication was clear and prompt, and everything was handled smoothly. I really appreciated the support and guidance provided. Highly recommended.

9 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Remortgage

My husband and I recently worked with Vivi for our remortgage. She was approachable and kept keeping us in the loop with emails and easily explained the steps. The all experience was not at all stressful.

2 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

At a loss to explain the completely…

At a loss to explain the completely unprofessional behaviour from Sally Hare and her team. After seven months no progress was made on our conveyancing. Our emails were ignored. Requests for phone calls and voicemails ignored. When you telephone reception they will in no circumstances put you through to your solicitor. We have been forced to engage new solicitors, who have achieved in five weeks what Core Legal could not in over six months. I cannot understand how an apparently professional firm can behave in this manner. I would not recommend them in any way - they have put us and the entirety of our chain through unimaginable stress.

18 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Remortgage with HTB settlement

We initially had Tiffany as our case handler before we were transferred across to Vivi. Vivi was very helpful in assisting with our re-mortgage whilst also dealing with Help to Buy England to pay off our equity loan. We received prompt replies to any queries and were kept updated throughout the process. We also had to amend our completion date due to early repayment fees due on our previous mortgage which Vivi did with no bother. The whole process was made straight forward for us. Thanks again

9 gennaio 2026
Non scritta su invito

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