Coolstays Recensioni 

291
•
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

A refreshing timeless experience in raw nature. Animals roaming freely, lovely, friendly host. Easy to book, but two days not long enough. Highly recommend.

Valutata 5 stelle su 5

We had a fantastic family stay at The Cabin. It was very well equipped with everything we needed, cosy, warm and Steve was very welcoming. The kitchen had everything we needed and the beds were very... Leggi di più

Valutata 5 stelle su 5

We stayed 4 nights at Portmaggie Cottage which was lovely, warm, clean and cozy. The location was amazing, we felt the beach was ours as didnt see anyone while we were there. We enjoyed star gazing an... Leggi di più

Valutata 5 stelle su 5

Absolute fantastic place to stay everything was great will certainly visit again. Only issue we had was we should of stayed longer!

Dettagli dell'azienda

  1. Agenzia viaggi

Scritti dall'azienda

Unique and unusual holiday accommodation - treehouses, shepherd's huts, windmills, hot tubs, views and pools. Cool cottages and amazing villas. Stay somewhere extraordinary with Coolstays!


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

291 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(291)

109 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Coolstays for amazing unique holiday homes

Coolstays is a great place to find that somewhere different to stay. Booking process is easy, contact with the host.

We had a Wonderful Stay at Bennalack Barn The Bullpen is a peaceful, beautifully kept cottage that made for a perfect Cornish escape. The barn was spotless, full of charm, with the small touches — fresh flowers and cinnamon buns on arrival — that made us feel instantly welcome. The gardens are stunning and so calming, which we enjoyed in the evenings. The hosts were very welcoming. Would highly recommend this cottage for a lovely quiet break, in easy reach (approx 20 mins) of both North and South Coasts.

21 luglio 2026
Non scritta su invito
Valutata 3 stelle su 5

Disappointing stay

I recently booked a property with coolstays and had a few issues after a very disappointing stay at one of the properties. Although a resolution was eventually reached, I was disappointed with the initial contact and response. It took much longer than I believe it should have.
I understand that the agreement is with the property owner and that Coolstays are merely a directory but they need to be aware of what they are advertising to the customer and making sure the facts are correct as they are the first port of call. The photos of the property needed reviewing as they were clearly out of date.
In the end I was happy with the outcome.

14 luglio 2026
Non scritta su invito
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Risposta di Coolstays

Thank you for your review. We’re sorry that your stay at didn’t live up to expectations.

We were glad Claire was able to speak with you about the issues you experienced and follow these up directly with the property owner. We’re sorry that the initial contact and resolution took longer than you would have liked, and we appreciate your patience while everything was being worked through.

We also appreciate your feedback regarding the property photos and information. Although bookings are made directly with our property owners, it’s important to us that the properties featured on Coolstays are represented accurately, so we take feedback like this seriously.

We’re pleased to hear that you were ultimately happy with the outcome, and thank you for taking the time to share your experience.

Valutata 5 stelle su 5

We had an absolutely wonderful time at…Dinton dovecote

We had an absolutely wonderful time at the Dovecote staying over our wedding anniversary. The place is gorgeous and true to the listing. The quality of furnishings and equipment is to a very high standard, and touches like the choccies, cookies and frozen croissants were a treat. Karen was friendly and welcoming and able to suggest good places to visit and eat. As the weather was baking we were able to enjoy cooling off in the lovely pool as well. We loved our stay and will definitely be back. Andy and Annette

24 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

Booked this place for one night for my partners birthday!

Booked this place for one night for my partners birthday, would have stayed for longer if we could of (unable to due to work commitments). Absolutely stunning place, so much time and effort has gone into building a place as stunning as this. There is multiple cabins to stay in… we booked the enchanted faraway tree. Very private and personal. So much attention to detail including the body wash, the towels for the hot tub and separate ones for the shower, a welcome bag with local crisps/tea bags and coffee. The pub is a 1 minute walk away, Morrisons less than half a mile away. Me and my partner have both said this is one of the most beautiful, magical places we have stayed. Michelle and Mark and both timely with replying. Would highly recommend and will definitely return.

1 agosto 2026
Non scritta su invito
Valutata 1 stelle su 5

Don't book Ursa Bear Cabin

I'm sorry to tell that Ursa bear Cabin was a huge disappointment to us.
It was supposed to be a birthday treat for my wife, but I found myself apologising to her all the time for my mistake in booking it it.
It was far smaller than the advertising led us to believe, and there were notable health and safety issues involved. The main one being the lack of adequate lighting. We couldn't see to cook, either in outdoor kitchen or the indoor the kitchen and had to select our cooking implements and cutlery by feel. Cooking was was extremely dangerous and I burnt my hand twice.
We were constantly tripping over objects on the floor, which wasn't helped by the fact tat some of the (inadequate) lighting didn't work in the first place.
Also, we weren't impressed by all the dirty skin and fur rugs scattered around the property which were very grimy and we found several insects inhabiting one of them.

There was a very poor selection of cutlery and cups/glasses and no washing up liquid had been provided.
To add insult to injury, when we arrived home today we received a message from the owner complaining about the fact that we hadn't washed the dishes and she wouldn't be refunding our deposit !
We have stayed in numerous other cabins over the years and never had any problems, always being very happy with our stays.
We don't like complaining, but my wife's birthday was ruined and the owner's attitude appalled us.

27 luglio 2026
Non scritta su invito
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Risposta di Coolstays

Dear Paul,

We're sorry to hear that your stay didn't meet your expectations, particularly as it was booked as a birthday celebration.

Having spoken with the owner, they have provided a different account of what happened. They have confirmed that when you contacted them about the lighting, they responded immediately with instructions, after which you confirmed the issue had been resolved. They also dispute your comments regarding the property's cleanliness, facilities and equipment.

In relation to the deposit, the owner has advised that it was retained because they believe the cabin required a significantly greater amount of cleaning than would normally be expected after checkout, rather than simply because dishes had not been washed.

As Coolstays is a directory of independently owned properties, we weren't involved in the stay or the subsequent dispute and aren't able to determine the facts where accounts differ. We would encourage both parties to continue discussing the matter directly in the hope of reaching a resolution.

Kind regards,

Tim @ Coolstays

Valutata 5 stelle su 5

Perfect Birthday Weekend

We stayed in Heron for a long weekend for my husband’s 60th birthday. The place is tranquil, beautiful, peaceful, and stunning. There is everything in the pod that you would need and sitting by the lake watching the wildlife, what more could you want. We will definitely be having a return visit

10 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

Wonderful stay in Arisaig

We’ve just returned from our stay in Litua. What a wonderful property with fab views, beautiful sunsets and glorious peace & quiet. The house is clean, comfortable and has everything you need to have a luxurious stay. We enjoyed every minute and will return for sure.

11 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

Weekend break to celebrate a special birthday

Weekend break to celebrate a special birthday with family. Fabulous stay. Farmer Chris could not have been more friendly or helpful. Very comfortable and memorable for its uniqueness. Good location and plenty of activities on site that we booked and thoroughly enjoyed.

10 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

✨A Perfect Hot Tub Weekend Retreat✨

✨A Perfect Hot Tub Weekend Retreat✨
We had a fantastic stay at this beautiful retreat. From the moment we arrived, we were welcomed with delicious chocolates and locally made fudge from a nearby bakery, which was a lovely personal touch.

The cabin is modern, spotless, and beautifully designed, with everything needed for a comfortable and relaxing stay. The kitchen is well equipped, the dining area is spacious, and the bedroom is cosy, comfortable, and finished to a high standard.

The outdoor space is the real highlight. The private deck and hot tub are surrounded by trees, creating a peaceful setting that's perfect for unwinding after a day exploring or simply enjoying the quiet with a morning coffee.

Every detail has been carefully thought out, and it really shows. The hosts have created a warm, welcoming retreat that's ideal for a relaxing weekend away. We thoroughly enjoyed our stay and would happily return. Highly recommended

10 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

Wonderful stay.

We had a wonderful stay. The cabin is so well thought out & we loved the decor. The views are absolutely stunning & despite being 3 miles from Monmouth you feel a million miles away from the world. If you are after peace & quiet this is the place for you. Thank you to the host who responded to my queries really quickly. This is somewhere I would definately return to.

26 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Superb accommodation

Superb accommodation. Everything thought of. Support from owner and housekeeper is faultless. Location like being in a wildlife documentary. From house - otters, pine marten, white tailed sea eagle, herons, seals, cormaronts, gulls, oystercatchers etc From nearby - red deer, buzzards, golden eagles. Brilliant place. Thanks. Privilege to stay.

19 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Have now used coolstays twice and this…

Have now used coolstays twice and this is my third booking. Would definitely continue to use it as my first choice as I have found the quality of properties of a higher standard. The booking process is quite easy although have not been able to book the length of stay I wanted initially through coolstays the owner of the property I was interested in had to send a link so I could book the required longer stay. Otherwise would continue to use coolstays for holiday options.

20 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Easy booking process on Coolstays

Easy booking process on Coolstays. The description of the property was so accurate. Our host Clare enhanced our stay with helpful tips too. Sitting outside the Pavilion on the patio, sipping coffee or wine , gazing out out over the rolling Cotswold Hills was spiritually uplifting - a perfect place for a break.

22 giugno 2026
Non scritta su invito

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