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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Great coffee (Hoofin), and superb service. Love Shots Fired to give me the boost in the morning or afternoon when needed! 👌🏼 I’ll definitely be ordering more ☕️ and supporting veterans with their gr... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

All good. Longstanding customer but never ordered directly before, usually paid extortionate NAAFI fees for the pleasure. Bought 3 boxes of RED ON and they're the top job as always. Courier deliv... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great company with great products. I took a box of Contact Coffee battle bags to a fitness competition a few weeks ago and ended up with my team mates queuing at my door every morning for another! Def... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Well look this is a mega product in practical terms, also though we looked at the people behind the brews and bags. There is a sincere will to deliver the coffee people love in a way you can acc... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Rivendita di caffè
  2. Negozio di articoli per il campeggio
  3. Negozio di caffè
  4. Chiosco di caffè
  5. Grossista di caffè
  6. Negozio di abbigliamento e attrezzature outdoor

Scritti dall'azienda

The story begins with two serving Royal Marines frustrations of drinking poor freeze dried substandard instant coffee during operations and exercises around the world. Our mantra of “Quick Coffee” drives us to seek ways of brewing the best fresh coffee with minimal equipment and in the shortest amount of time in any environment.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

167 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great coffee (Hoofin)

Great coffee (Hoofin), and superb service. Love Shots Fired to give me the boost in the morning or afternoon when needed! 👌🏼 I’ll definitely be ordering more ☕️ and supporting veterans with their great businesses!

11 marzo 2026
Non scritta su invito
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Risposta di Contact Coffee Co

Many thanks Paul. Enjoy!

Valutata 5 stelle su 5

Great comms

Great comms, good pricing I always go for the bagged coffee as when on training weekends so easy, keep up the good work.

LT Elesmore

22 febbraio 2026
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Risposta di Contact Coffee Co

Thanks for the 5 stars and your ongoing support.

Valutata 5 stelle su 5

Great coffee

Been in the coffee club since it was formed. Great company excellent communication, customer service and customer care.
If you like good coffee that supports real people making a living

22 febbraio 2025
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Risposta di Contact Coffee Co

Thanks Mark. We really appreciate your ongoing support. Enjoy!

Valutata 1 stelle su 5

Terrible customer service

DO NOT BELIEVE THEIR RESPONSE BELOW!
UPDATE: they eventually responded via email and not on any of the chats or socials I posted on. They didnt, offer to send another whilst they dealt with the lost parcel they just left me waiting and basically blamed Yodel. Yodel are terrible - everyone knows this just look at their reviews - but in my experience of customer service which is vast they should have sorted the problem quickly and efficiently whilst dealing with Yodel separately.
I ordered coffee elsewhere and got it next day no problem. Better taste and brand too. I won't name it as that's not fair but it's very nice and very strong... Not hard to find. Check their other reviews & don't deal with this company.

Original review:
Terrible customer service. The coffee I received firsr time was good so I set up a subscription. That never arrived and Yodel lost it (I know they have a terrible track record too so not completely surprised). However all Contact Coffee did was acknowledge it was missing with Yodel. Days go by and no replacement sent and no response to further emails and online chats at all. Shame but I'd avoid this company. Definitely don't order coffee you need within a week and definitely don't subscribe as you'll be destined for disappointment!

7 febbraio 2026
Non scritta su invito
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Risposta di Contact Coffee Co

There are two sides to every story. This review was left in frustration, before any resolution. We informed the customer that we have no control over their local Yodel and that our fulfillment center would look into, as quick as possible (whilst still within economy delivery expectations) Customer bombarded us with further messages, which we chose not to reply with "no change", or "still waiting" so's not to aggravate further. They just assumed it was definitely lost and wanted a replacement sent 2- 3 days after despatch - end of! A further polite email exchange took place 2 days after this review was left, with a full refund being processed. The parcel returned back to depot. We lost a customer and have an unwanted 1 star review as a resulting blemish. Impatience, coupled with a poor local carrier performance was not a good combination for this transaction.

Valutata 5 stelle su 5

Red On!, bang on!

When you need to hit the ground running Red On! from Contact Coffee Co. really hits the spot. Forget your energy drinks these coffee bags pack a real punch.

21 gennaio 2026
Non scritta su invito
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Risposta di Contact Coffee Co

We appreciate your kind words and ongoing support.

Valutata 5 stelle su 5

Just replenished my supply of Contact…

Just replenished my supply of Contact Coffee bags and grabbed a French Press to bring back to East Africa for work. My spirits are definitely lifted!As usual, the service was excellent.

17 dicembre 2025
Non scritta su invito
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Risposta di Contact Coffee Co

Thank you for your kind words. We really appreciate your on going support. Enjoy!

Valutata 5 stelle su 5

Great veteran company

Great veteran company, and customer service. Highly recommend

25 ottobre 2025
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Risposta di Contact Coffee Co

Thank you for the 5 star review Gavin. We appreciate the feedback.

Valutata 5 stelle su 5

Great products

Love the products, looking forward to December so I have the excuse to open the advent calendar!

25 settembre 2025
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Risposta di Contact Coffee Co

Thank you for the 5 star review Rich! Try and resist till 1st December. We still have plenty left if you can't resist haha!

Valutata 5 stelle su 5

Recently stocked up on Contact Coffee…

Recently stocked up on Contact Coffee bags and a French Press to take back to work in East Africa.... That's my morale enhanced!!

Great service as always.

25 settembre 2025
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Risposta di Contact Coffee Co

Thank you for the 5 star review Shaun. Great to hear our coffee is keeping you going in East Africa.

Valutata 5 stelle su 5

Absolutely beautiful coffee

Absolutely beautiful coffee.

Red On hits like a truck, tastes good and gets you flying.

Thanks Contact for sorting me out, delivery was excellent.

10/10, just earned a new customer 🔥

30 settembre 2025
Non scritta su invito
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Risposta di Contact Coffee Co

Great to hear you are enjoying our Red On blend Max. Thank you for your custom and support.

Valutata 5 stelle su 5

Perfect as always.

Perfect as always.

25 settembre 2025
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Risposta di Contact Coffee Co

Thank you for the 5 star review Sam. 'Perfect'...we will take that! Thank you.

Valutata 5 stelle su 5

Coffee is second to none

Coffee is second to none, customer service is spot on. Yodel are shite!
Your coffee is the only coffee I drink now, battle prep all the way!!

24 settembre 2025
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Risposta di Contact Coffee Co

Thank you for the 5 star review Tim. Great to hear you rate our coffee and customer service. Couriers are always a battle! Battle Prep is a firm favourite in the office too!

Valutata 5 stelle su 5

Started off with the coffee bags and…

Started off with the coffee bags and they did not disappoint… quick easy strong and tasty when you want a coffee quick but not a from rubbish instant pot. Will be buying again and checking out more stuff. Not a bad price either.

15 settembre 2025
Non scritta su invito
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Risposta di Contact Coffee Co

Thank you so much for the review about our coffee bags! We appreciate the feedback and glad to hear you enjoyed them!

Valutata 5 stelle su 5

Tuck in. Get involved. Coffee with purpose.

Super proud to be collaborating with Luke and the team at Contact Coffee in support of Scotty's Little Soldiers. It has been a real joy at every touchpoint. And the coffee is fantastic. Delivery, follow ups, the lot.

15 settembre 2025
Non scritta su invito
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Risposta di Contact Coffee Co

Thank you for the review Andy. It has been a pleasure to work with you to produce this collaboration in support of Scotty's Little Soldiers. We look forward to building a long lasting relationship with you all. Thank you.

Valutata 5 stelle su 5

Amazing coffee

Amazing coffee. Bought the brew bags to try and wasn't disappointed. Need to order more now as I definitely don't have enough for my coffee fix!!

26 agosto 2025
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Risposta di Contact Coffee Co

Thank you for the 5 star review Darren. Glad you are enjoying our brew bags!

Valutata 5 stelle su 5

Great coffee

Great coffee, pretty much all I drink at home now, place an order every few months when I run low, only problem is the occasional free mug give away with orders gets me in trouble with the Mrs, but you can never have too many mugs 😂

23 febbraio 2025
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Risposta di Contact Coffee Co

Everyone loves a free mug! Our coffee tastes better in a Contact Coffee mug :-) Thank you for the review and feedback.

Valutata 5 stelle su 5

High grade coffee - highly recommend

Excellent service, prompt delivery and an excellent product I will be purchasing again.

26 luglio 2025
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Risposta di Contact Coffee Co

Thank you for the 5 star review Patrick. Great to hear you have had a good experience shopping with us and you are enjoying your coffee.

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