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Scopri cosa dicono le persone

Valutata 5 stelle su 5

My xbox series x had the HDMI port not working properly then the power suply went, I sent it to console wizards and they gave me a fair quote to repair both issues and I got my xbox back within a week... Leggi di più

Valutata 5 stelle su 5

Just received my steam deck back after a broken port which charged on one side. They did a blinding job! Thank you so much guys. Speedy service, will be using again in the future 🙌

Valutata 5 stelle su 5

Fantastic service. Sent my PS5 in on Thursday night (CW picked up with Parcelforce) and Parcelforce just dropped it back off at mine on Tuesday morning first thing, all repaired. Fantastic service.... Leggi di più

Valutata 5 stelle su 5

Had a wii console which kept having problems reading disks after half an hour or so. Internet search suggested a laser problem. Sent it in to ConsoleWizard, they called my up when it arrived to say it... Leggi di più

Dettagli dell'azienda

  1. Servizio di riparazione computer
  2. Negozio di computer e accessori
  3. Negozio di computer
  4. Officina di riparazione apparecchiature elettroniche

Scritti dall'azienda

Console Wizard, Console, Computer, Tablet, Laptop,Apple Macbook, Imac,IPhone & Ipad Repairs carried out professionally. With three months warranty.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

35 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(35)

3 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

PS5 repair - amazing service

Console Wizard fixed my PS5 super fast. The customer service was excellent and I was kept up to date throughout. I posted the console to them and this worked really well so even if you are not local, I 100% recommend these guys.

3 novembre 2022
Non scritta su invito
Valutata 5 stelle su 5

What a speed and service

Fantastic service. Sent my PS5 in on Thursday night (CW picked up with Parcelforce) and Parcelforce just dropped it back off at mine on Tuesday morning first thing, all repaired. Fantastic service.

PS: The ONLY thing that isn't working is your own rating system on the website. It has a mind of its own (trying to select a start to begin with), followed by random refreshes and internal server error. Happy to submit another 5* on your website but you need to take a look at that rating system :)

5 luglio 2022
Non scritta su invito
Valutata 5 stelle su 5

Fantastic service

Fantastic service, posted my 3DS XL for new power port back to Console Wizard on Wednesday and it arrived back to me on Friday, incredible service and very reasonably priced compared to other quotes. Thanks very much guys.

12 novembre 2021
Non scritta su invito
Valutata 5 stelle su 5

I cannot recommend these guys highly…

I cannot recommend these guys highly enough. I had a broken hdmi port on my series x, I had taken into a place locally that advertised the fix only for them to tell me it was a not fixable and needed a video enabler chip. I wasn’t convinced and phoned console wizard up. They informed me it was very unlikely, so I booked it in with them. The whole process was simple to do online and delivery was a breeze. When they received the Xbox I got a phone call explaining it had arrived and what they were going to do. They phoned again with the prognosis and politely told me the first place had butchered the job and caused more problems, however they never gave up which would of been the easiest thing to do instead they diagnosed all the issues and got it working, again talking to me with updates throughout. Truly professional service and great customer experience. I can certainly recommend them.

20 ottobre 2021
Non scritta su invito
Valutata 5 stelle su 5

EXCELLENT!!

I damaged my Xbox Series X HDMI port when moving it. Microsoft wanted £400 to just replace the unit with a refurbished one. This was just stupid!
Console Wizard saved the day with an HDMI replacement for under £100 including pickup & delivery. Was done within 7days!
Really happy with the repair and I am now back gaming. I can not recommend them enough. Thanks guys!

19 ottobre 2021
Non scritta su invito
Valutata 1 stelle su 5

Killed my 3DS, claimed it never worked

3DS had a screen issue, sent it off, and they claimed it was DOA even though I'd tested that it was running fine before packaging it. They refused to take it to insurance as "the box wasn't damaged" and insisted it must have been dead when I sent it off.

27 settembre 2021
Non scritta su invito
Logo di Console Wizard

Risposta di Console Wizard

This customer sent his Nintendo 3DS console to us to have a Top screen replaced in June 2021.

When we received this item into our premises, it was powered on and found that the console would not power on. This was escalated to the customer as this was not the repair that the customer had ordered on our website (a top screen repair).

Every item that is received into our premises, undertakes a thorough testing to confirm the problems reported by a customers order placed on our website

We explained to the customer that the packaging he boxed the console in for shipment to us showed no sign of any damage. This meant that no claim for damage in transit would be accepted by the courier as the box it was shipped in was unmarked.

As the fault was totally different from the repair ordered on our website and not being economical to repair as a new motherboard was required.

The console was returned to the customer and a full refund issued for the repair fee they paid for the repair.

We appreciate the customer is disappointed, but we will not be held responsible for a problem with the console that was not listed by the customer, this is why every item is tested on receipt at our premises.

Mark Stapleton

MD Console Wizard

Valutata 5 stelle su 5

Came back these guys after they did a…

Came back these guys after they did a great job sorting out my Nephews XBox One X hard drive

This time it was my Nieces Nintendo Switch that had a screen issue.

Quickly diagnosed, and fixed within a week. Brilliant again

11 settembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Very happy

Great job, really good service, decent prices. Friendly guys too.

Great little business. Will use again.

13 agosto 2021
Non scritta su invito
Valutata 5 stelle su 5

Very easy to use this service and would…

Very easy to use this service and would recommend.
My son had spilt a drink on his Nintendo switch and was not working.
I followed the instructions on the web site, packaged the switch up it was collected the next morning.
Console wizard phoned me the next day explaining that the battery and a rail for the joy con controller had to be replaced.
It wasn't as expensive as I expected and it was returned working the next day.
My son is now very happy.

27 luglio 2021
Non scritta su invito
Valutata 5 stelle su 5

Nintendo Switch Repair

Took my Nintendo Switch into Console Wizard with a battery fault.

I couldn't be happier with the service and repair! It took the team no time at all to diagnose and repair for me (board had blown and damaged the battery). Kept me up to date throughout and my Switch was good as new within 2days. Really happy with the price too.

Would highly recommend - the team really know their stuff!

Big thanks to Michael H & team :)

15 giugno 2021
Non scritta su invito
Valutata 5 stelle su 5

The hdmi port of my xbox series x…

The hdmi port of my xbox series x became damaged. I saw console wizard online but ended up giving it to a local repair shop. Big mistake. It was with them nearly 2 weeks, kept fobbing me off saying they had to order a new part. They basically had no idea what they were doing. I demanded that I pick it back up. I dropped it at console wizard on the thursday and it was finished by Friday afternoon. Impeccable service, cant thank them enough.

3 aprile 2021
Non scritta su invito
Valutata 5 stelle su 5

Professional and competent

I've used these guys twice now for two separate console repairs and both times the service has been A1 excellent. I'm so pleased they saved me the cost of a new Nintendo Switch that I've come on here to write a review!

20 gennaio 2020
Non scritta su invito

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