Conroy Removals Recensioni 

243
TrustScore 4.5 su 5

4,3

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We had a hassle‑free move with Conroy Shipping ,from New Zealand to Australia— genuinely smooth from beginning to end. The staff were great to deal with and kept everything simple and stress‑free. D... Leggi di più

Valutata 5 stelle su 5

We moved about 2 cubic metres from Nelson to Brisbane which took about 3 months from door to door which is what we expected. After searching the net we found that conroy had the cheapest price.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

From start to delivery, it was great, making contact in Auckland to arranging pick and packing, 20.4.26 all the way to delivery, which arrived, today 22.6.26 over all we are very happy with the whole... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Very poor service. Started with truck driver hitting and dislodging gate post and doing serious damage to lawns. At delivery end turned up with only 3 men and no tailift truck which they knew was requ... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di trasloco e immagazzinamento
  2. Impresa di traslochi
  3. Ditta di spedizioni

Scritti dall'azienda

The Conroy story began way back in 1972 in Napier, New Zealand. Back then, we only had a few trucks and our mum had to answer the phone. What made it ring was our can-do attitude – a willingness to go the extra mile to help families move on with life. Fast forward to today and the Conroy Group has grown into one of the largest removal and logistics companies in Australasia. With nine branches throughout New Zealand and seven branches in Australia, we’re taking our unique style of logistics and relocation services further by the day. Together with our trusted partners, we move goods around Australasia and move families around the world. To favourites like New Zealand, Australia, the UK, the USA, Canada and Europe. Across Asia, South Africa and South America.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

243 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 85% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(243)

214 recensioni negli ultimi 12 mesi

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Valutata 4 stelle su 5

Good communication, overall the move went smoothly

Communication was very good and the truck turned up on time. Overall the move went smoothly. Packing and bubble wrapping was done ourselves but we transferred most of the breakable crockery and glassware ourselves to avoid any breakages by the movers. Only one item taken by Conroy, which was very heavy, had a chip on the corner. I noticed the youngest (most inexperienced) of the team was sometimes trying to carry too much or go too fast, and the top box toppled over. Luckily nothing breakable was in it.

5 dicembre 2025
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Risposta di Conroy Removals

Thanks for your feedback. We’re glad to hear the communication was clear and that your move went smoothly overall. We’re sorry about the small chip to your heavy item, and we appreciate you sharing your observations about the team, this helps us continue improving our training and processes. Thank you again for moving with Conroy!
Kind regards
Conroy Removals

Valutata 5 stelle su 5

Best bunch of people!

From the team handling our storage and bookings to the amazing people who delivered our home from Napier to Auckland, we were thoroughly impressed! The guys who offloaded were absolutely fantastic, friendly, careful, FUNNY, and incredibly strong. Not one negative!!! Impressed all round!! Would only use Conroy!

5 dicembre 2025
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Risposta di Conroy Removals

Thank you so much for this awesome feedback!
We’re thrilled to hear the team made your move such a positive experience. The Napier and Auckland crews will be wrapped to know they impressed on all fronts. Thanks for choosing Conroy, and we’d be delighted to help you again anytime!
Kind regards
Conroy Removals

Valutata 4 stelle su 5

Great efficient service

Great efficient service. (From main staff member)

One recommendation is that it might be time to find your main guy some permanent workers… not ones that just clock out and sit down half way through delivery because it’s too hard! This just adds unnecessary pressure onto your permanent staff member who is already working extremely hard!

5 dicembre 2025
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Risposta di Conroy Removals

Hi Tash
Thanks for your review and for highlighting the great service from our team.
We really appreciate your honesty and your recommendation. Feedback like this helps us identify where we can better support our staff and continue improving our service.
Kind regards
Conroy Removals

Valutata 3 stelle su 5

Friendly but disappointing

The Wellington team did a great job getting my things on the truck and the customer service team were really friendly however when my stuff all arrived all my cardboard boxes and all my plastic boxes that weren’t heavy duty were broken or dented. We also found a tear in our lazy boy however when reading the paper that I was told to sign “to say I received my goods” but actually was to say I received them in good condition it meant that we couldn’t claim insurance. For the money we paid this was disappointing.

4 dicembre 2025
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Risposta di Conroy Removals

Thank you for your feedback. We’re really sorry to hear about the condition of some of your items on arrival.
While it’s great to know our Wellington crew and customer service team made a positive impression, the damage you’ve described is not the experience we aim to deliver. We also understand your frustration around the paperwork.
We’ll be reviewing this with our team to help prevent similar issues in the future. If you’d like us to look into this further, please contact our Wellington branch directly.
Kind regards
Conroy Removals

Valutata 5 stelle su 5

The service was great from start to…

The service was great from start to finish, great communication from the office and Nick and Lester were amazing at pick up - very skilled at loading and very efficient with the unload.
Thanks team, I wouldn’t hesitate to recommend Conroy.

2 dicembre 2025
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Risposta di Conroy Removals

Thank you for the great feedback! We’re thrilled to hear the communication was smooth and that Nick and Lester took such good care of your move. We really appreciate your recommendation — thanks for choosing Conroy!
Kind regards
Conroy Removals

Valutata 5 stelle su 5

Great professional team

Arrived 0n time, took great care of our furniture. Friendly team. All items beautifully packed. Same care at destination. This is the second time we have used this company.

1 dicembre 2025
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Risposta di Conroy Removals

Thank you for your lovely feedback! We’re so glad to hear everything went smoothly and that our team took great care of your furniture at both ends. We really appreciate you choosing us again.
Kind regards
Conroy Removals

Valutata 4 stelle su 5

Stressless moving

We underestimated the amount to be moved but conroy's honoured thier quote and took the overflow included.

28 novembre 2025
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Risposta di Conroy Removals

Thanks for the feedback, Andrew. We're glad your move was stressless.
All the best and kind regards
Conroy Removals

Valutata 5 stelle su 5

Professional, proactive & focused

These guys were professional and really proactive, helpful and very focused on getting the job done to the best of their ability. I would totally recommend them to anyone who is moving.

1 dicembre 2025
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Risposta di Conroy Removals

Thanks so much for your wonderful feedback! We're glad to hear the team’s professionalism and proactive approach made your move a great experience. We really appreciate the recommendation.
Kind regards
Conroy Removals

Valutata 5 stelle su 5

from Netherlands to New Zealand

I had my mothers belongings sent to me from the Netherlands to New Zealand.
my husband and daughter received the goods as I was at work.
very professional and friendly moving staff.
I was kept in the loop all the time , when my freight could arrive.
I'm very happy.

29 novembre 2025
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Risposta di Conroy Removals

Thank you for your lovely review! We’re so glad to hear your mother’s belongings arrived safely and that you felt well-informed throughout the process.
Kind regards
Conroy Removals

Valutata 3 stelle su 5

Good service but some damage to chests

The pick up and drop off worked well and we were well informed at every step of the way.
Unfortunately the chests were damaged in the process. One had a large crack in the wood and another had a broken section. There was an original crack that was noted but these were newly damaged sections. Also, when they arrived, one chest had no wrapping on part of the chest.
Maggie

25 novembre 2025
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Risposta di Conroy Removals

Hi Maggie, thank you for sharing your feedback. We’re glad to hear the communication and overall service went smoothly, but we’re very sorry to learn about the damage to your chests — that’s not the experience we aim to provide. Please reach out to our team so we can look into this further.
Kind regards
Conroy Removals

Valutata 5 stelle su 5

Prompt communication

Prompt communication, very clear on process and updates and also very happy with the price. I would definitely recommend ⭐️⭐️⭐️⭐️⭐️

26 novembre 2025
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Risposta di Conroy Removals

Thanks for the great feedback, Jackie! We're thrilled you were pleased with our communication and price. Thanks for the recommendation. We really appreciate it.
Kind regards
Conroy Removals

Valutata 5 stelle su 5

Couldn’t be happier

We moved from Wellington to Christchurch with storage of items for a couple of weeks. Guys were lovely at both ends and there was no damage (we packed our own). Couldn’t have gone smoother. Thanks!

29 novembre 2025
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Risposta di Conroy Removals

We’re so pleased to hear your move from Wellington to Christchurch went smoothly and that our teams looked after you well at both ends. Glad everything arrived safely, and we really appreciate you choosing us. All the best settling in!
Kind regards
Conroy Removals

Valutata 5 stelle su 5

10/10 would definitely recommend

Everything from the quote, to pick up, to delivery was so smooth and easy! Every single one of our things arrived in perfect condition! The team were really easy to deal with and answered all my questions!

28 novembre 2025
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Risposta di Conroy Removals

Thanks for your great feedback. We’re thrilled to hear everything went smoothly from quote to delivery and that all your items arrived safely. Thanks for choosing us and for the 10/10 recommendation!
Kind regards
Conroy Removals

Valutata 5 stelle su 5

Container from Sydney to NZ

Had a container come in from Sydney. Conroy Dunedin managed all the steps and delivered the goods to our door earlier than expected. Simon and Susan are total pros. Five stars all the way! Great experience.

28 novembre 2025
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Risposta di Conroy Removals

Thanks so much for your great feedback! We’re thrilled to hear Simon, Susan, and the Dunedin team provided a five-star experience and that your delivery arrived ahead of schedule.
Kind regards
Conroy Removals

Valutata 5 stelle su 5

A very smooth pickup and delivery operation.

A very smooth pickup and delivery operation with very good communications from Conroy. Quote easy to obtain by sending photographs and a list of items. I pre-packed my possessions and labelled most of my boxes. Everything was picked up quickly from my house. Delivery the next day to my retirement apartment was put in place as requested. Because I had a floor plan for my apartment I was able to get everything unpacked within 2 days. My new home sweet home.

1 dicembre 2025
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Risposta di Conroy Removals

Thank you for sharing your experience! We’re glad the pickup and delivery went smoothly and that clear communication helped make your move easier. Wishing you all the best settling into your new "home sweet home"!
Kind regards
Conroy Removals

Valutata 5 stelle su 5

20 Years later and still using Conroy's

We have used Conroy's for over 20 years - and each year they are professional and communicative. This years shipment was incredibly easy and the best yet. Thank you team for handling our very fragile stone sculptures - no breakages at all this year. Much appreciated.

25 novembre 2025
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Risposta di Conroy Removals

Thank you so much for your loyalty over the past 20 years! We’re thrilled to hear this year’s move went smoothly and that your fragile stone sculptures arrived safely. Your continued trust means a lot to us. Thanks for choosing Conroy!
Kind regards
Conroy Removals

Valutata 5 stelle su 5

Very satisfied

Conrow managed the NZ leg of our move from Sweden to NZ. Great communication and held us updated on progress. Friendly personnel that were willing to listen and accommodate my requests in the delivery and unloading of goods. Careful in handling of goods. Very satisfied.

20 novembre 2025
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Risposta di Conroy Removals

Welcome to New Zealand!
Thank you for your lovely review! We’re really glad to hear the communication was clear throughout your move from Sweden, and that our team were friendly, accommodating, and careful with your belongings.
All the best settling into your new place.
Kind regards
Conroy Removals

Valutata 5 stelle su 5

Excellent service

Excellent service. No fuss would use Conroy again for sure

27 novembre 2025
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Risposta di Conroy Removals

Thanks for your great feedback! We're pleased you received excellent service and would use us again. We appreciate your business.
Best wishes settling into your new place.
Kind regards
Conroy Removals

Valutata 5 stelle su 5

Super efficient

Very skilled movers. The boys were helpful, very obliging and polite, and took great care with everything. Couldn’t ask for more. Wouldn’t use anyone else.

25 novembre 2025
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Risposta di Conroy Removals

Thank you for your awesome feedback! We’re so glad to hear you found our team skilled, careful, and easy to work with. Your loyalty and kind words mean a lot. Thanks for choosing Conroy!
Kind regards
Conroy Removals

Valutata 5 stelle su 5

Moving boxes from Australia to NZ

I had some boxes to be moved from Sydney to Far North New Zealand. From the start the quote was professional, the communication was superb, the staff were really easy to deal with and it was done with minimal fuss and I was constantly updated as the boxes were shipped and went through customs.

Would highly recommend and would absolutely use them again.

28 novembre 2025
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Risposta di Conroy Removals

Hi James
Thank you for the great feedback. We’re really pleased to hear the quoting, communication, and delivery process all went smoothly, and that you felt well-updated throughout.
We appreciate the recommendation. We’d be happy to help again anytime!
Kind regards
Conroy Removals

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