I feel this company needs the ombudsman to look at them. They are very slow at responding. Quick to give you fines. Never produce statements. Penalise you for not choosing their recommended insurance... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I have lived at my property for 31 years and paid the same amount for ground rent for 29 years, which included a £25 discount if you paid on time (which I always did). Last year, Compton Group took ov... Leggi di più
L'azienda ha risposto
They are honestly the worst. They told us that due to water maintenance, the supply would be off only from 9 am to 1 pm — but it’s been an entire day now, and there is still no water in our building.... Leggi di più
L'azienda ha risposto
Would be zero stars if available. Taken over as our new leaseholders and have done nothing but bully and threaten since! Trying to force us to use their expensive nominated insurance or we will breach... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Compton Group's activities are based around property investment, with offshoot businesses set up over many years. These include property management, insurance broking and renewable energy projects.
Informazioni di contatto
Swansea, Regno Unito
- www.comptongroup.com
1,5
Pessimo
113 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 75% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Property Management
I have been trying to set right the communal dish antenna since yesterday. The employees drag their feet. I called them a third time today and was advised that something would be done in a couple of days ! As you don't expect anything during the weekend, it means I shall have to postpone watching TV till the middle of next week , if at all they care to get the repairs done.
2 giugno 2023
Non scritta su invito
Passive aggressive, unhelpful bureaucratic and rude.
Compton Property Management Group assume that all leaseholders and tenants are criminals who will not pay their service charge, ground rent and property insurance on time or at all; therefore, Compton always communicate with leaseholders and tenants in a passive aggressive manner. Calling the company involves talking to staff who are unhelpful and hide behind internal bureaucratic procedures to avoid dealing with any issue unless pressed to do so. When pressed staff are rude both verbally and in written format. The term 'customer service' is alien to Compton Group staff, who see their role as dictator instead of facilitator. My experience with Compton Property Management has been so poor that in future I will not purchase any property managed by Compton, and if a property I own falls under Compton group I will sell the property immediately
6 dicembre 2022
Non scritta su invito
I paid £800 for part of my leasehold on…
I paid £800 for part of my leasehold on 6/8/2022 and still have received no paperwork to finalise this purchase.
6 agosto 2022
Non scritta su invito
Would be zero stars if available
Would be zero stars if available. Taken over as our new leaseholders and have done nothing but bully and threaten since! Trying to force us to use their expensive nominated insurance or we will breach contract which is incorrect now stating we owe 5 times as much ground rent than we do. Threatening CCJs and intimidating tactics to back you into a corner and rob you blind. I feel bad for any elderly that will be genuinely terrified and pay these scammers.
20 settembre 2022
Non scritta su invito
Avoid at all costs!
Avoid at all costs! If I could give a 0 star for their customer service I would, not to mention the insurance they force you to use for 2-3 times the going rate!
5 settembre 2022
Non scritta su invito
Dead of variation.
Awful service excessive charges for a deed of variation in respect of selling my property. Compton seemed hell bent on making my life a misery and standing to gain when I sell my property- never buy leasehold or have any further dealing with this company.
28 giugno 2022
Non scritta su invito
Doesn't even deserve 1 star shocking…
Doesn't even deserve 1 star shocking company avoid at all costs, it's like faulty towers one woman answering the phone for all the companies, advising me they don't have a complaint procedure??? Making you take out expensive insurance so you will use them as a broker so they get commission and when you don't they want £60 to consent to you not doing so!!!!
14 gennaio 2022
Non scritta su invito
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