We had front and back doors fitted just over 3years ago (trudor) twice the barrels have broken first time they replaced it free of charge second time they charge us to replace if
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Ordered 2 new front windows from James after having a new rock door fitted by them 2 yrs ago. Ronnie installed the windows and made a fantastic job, cleaned and hoovered after and left the place sp... Leggi di più
L'azienda ha risposto
Composite Door Sales. Right from the start very professional, James came out to our property measure up and gave us a price, nothing was too much trouble. They notified us the day before the door was... Leggi di più
L'azienda ha risposto
We would like to thank James, and in particular Ursula, because her expert advice proved invaluable. She helped us choose the right door to meet all our requirements and we couldn't be more pleased... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Composite Door Sales are the leading supplier of Rockdoor in the North West. We specialise in all types of composite doors - Front Doors, Back Doors. We also supply and fit windows, conservatory roof installations, soffits and fascias.
Informazioni di contatto
Bolton Road 162A, BL8 2NP, Bury, Regno Unito
- 0161 943 9151
- info@compositedoorsales.co.uk
- www.compositedoorsales.co.uk
4,5
Eccellente
86 recensioni
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Highly recommended
Had doors fitted a while ago and was so impressed by both product, fitting
and customer service we ordered our windows. Again couldn’t be happier with the way we were dealt with. Kept fully updated on progress of the order. Fitters came when they said they would on both days and stayed until fully finished and cleaned up after themselves. Windows look great too!
Highly recommended.
28 aprile 2021
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Amazing job on conservatory
Amazing job on conservatory. Very happy with finished job.
29 marzo 2021
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Risposta di Composite Door Sales
Hello Amy,
Thank you So much for your 5* review its greatly appreciated, we are thrilled that you like your new door and windows.
Once again thank you.
Regards Ursula
Great service thank you James and Manny.
25 marzo 2021
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Risposta di Composite Door Sales
Hello Linda
Thank you So much for your 5* review its greatly appreciated.
Regards Ursula
Fast and accurate installation
The guys arrived bang on time and worked flat out to fit all the windows super quickly. They look fantastic and our rooms feel much warmer for getting our old wooden frames replaced with the UPVC.
25 marzo 2021
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Risposta di Composite Door Sales
Hello Catherine
Thank you So much for your 5* review its greatly appreciated, we are thrilled that you like your new windows and that you have noticed such a change .
Once again thank you.
Regards Ursula
If Carlsberg made door fitting companies!
Great service from start to finish, the procedure and choices were well explained when I booked an appointment. Once booked the company kept in touch via email with updates on the doors and when ready I was offered a convenient fitting time.
On the fitting day, the fitters arrived on time and did a fantastic job in fitting the doors, again they took the time to explain any possible issues of which there were non!
They cleaned up and cleaned the doors to perfection before they left
Overall a great experience.. And price!
Thank you
25 marzo 2021
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Risposta di Composite Door Sales
Hello Lee
Thank you So much for your 5* review its greatly appreciated, we are thrilled that you like your new doors.
Once again thank you.
Regards Ursula
Top quality and great service …
We replaced our single glazed windows in January with Composite doors and what a difference! It’s so much warmer and they look lovely too I wish I’d had them done years ago. Top quality and top service
24 marzo 2021
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Risposta di Composite Door Sales
Hello Stacey,
Thank you So much for your 5* review its greatly appreciated, we are thrilled that you like your new door.
Once again thank you.
Regards Ursula
Very bad experience
Very bad experience, we have had 4 door replacements in 11 months, 4 different fitters, numerous issues from manufacturing too poor fitting and to top it off very poor service. Not had a sorry once off anyone at this company. 3 months of not being able to open my £1400 new front door. Stay clear!
24 marzo 2021
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Risposta di Composite Door Sales
Hi Mr Berry,
Just to clarify and shed some more light on your door and installation. The door was fitted perfectly square / plumb but unfortunately the door bowed, which is unusual. However, during our investigation / consultation with the manufacturer, this was due to the door being short in height, solid (no glass), dark in colour, with a letterbox at the bottom and being in the sun, the majority of the day.
We ordered a replacement free of charge, both parts and labour, under your 10 year guarantee. There was delays due to the pandemic and the pressures the manufacturers are currently facing, as the majority of the population spend money on home improvements rather than holidays, however we provided you with numerous updates throughout.
Stating “3 months of not being able to open my front door” isn’t true. We accept it wasn’t working as it should, due to the defective door slab but it did open and close. I sent the engineer to adjust the door, whilst we waited for the new door to arrive, I saw your wife exit through the door when I was driving passed and your email dated 11/03/21 15.31 stated “Let’s hope it can be fitted today as the current door doesn’t close properly still.”
Due to the letterbox issue, we bought you a post box for £50 and fitted it to you wall, so whilst there was a couple of issues, which can happen with manufacturing bespoke products, all was resolved in the end.
We have 4 fitting teams due to the rapid growth within our business and we currently have in excess of 5000 doors under guarantee, one of which is your parents that we fitted 4-5 years ago and no problems whatsoever. This was a rare faulty door, and I am pleased that we managed to sort the issue and now the door is functioning exactly how it should. Here are 2 emails we sent you (I have redacted any personal info), clearly apologising:
From: Composite Door Sales
Sent: 28 January 2021 13:50
To: Liam Berry
Cc: James @CDS
Subject: Door Issue
Importance: High
Good Afternoon Liam,
I just wanted to give you a quick update in relation to your door. James has spoken to Truedor directly regarding yesterday’s event with your remake door.
I have received and sent off all pictures to Truedor which were taken by Ronnie our engineer showing the issue.
I believe James has stressed to them how unhappy you are bearing in mind the length of time you have had to wait for this remake aswell.
As soon as I get a further update from Truedor I will advise you immediately.
Once again we apologies for the inconvenience this is causing and we will do our upmost to get this resolved as soon as possible.
Kind Regards
From: Ursula Derbyshire
Sent: 14 December 2020 11:57
To: Liam Berry
Subject: RE: Ref Berry / 36 BL8 2DB
Good Morning,
I do apologise but there’s nothing much we can do, some of the dates that have come back have surprised us aswell, but due to the circumstances that are currently going on at the moment has caused a lot of delays.
Kind Regards
Excellent all the way
Excellent all the way, communication, reliability, and after sale attitude which made me write this review. After 10 months of fitting, there was an issue with the lock. With no hescitation, James communicated and the team (Paul) responded. Very nice and and honourable.
Will definately use again
28 agosto 2020
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The whole experience was great
The whole experience was great! From James in the showroom, giving us the benefit of his honest advice, to the installers who did a great, fast, clean job and were always friendly and polite. Now we have a beautiful front door to be proud of. And it was a very reasonable price - £300 cheaper than the nearest quote!
6 dicembre 2019
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Composite Door Sales
We would like to thank James, and in particular Ursula, because her expert advice proved invaluable. She helped us choose the right door to meet all our requirements and we couldn't be more pleased with it. The fitters were excellent and left a really neat finish.
We wouldn't hesitate to recommend CDS for supplying and fitting a Rockdoor.
Rod & Carol
29 novembre 2019
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Door.
Sent out a few emails to various companies with my requirements for online quotes prior to appointments. CDS were very quick to reply and came in with a good quote. Visited the showroom where Ursula talked me through the different door makes/quality etc. Very knowledgeable. After making an appointment James came to measure up. Communication has been great throughout and installation was done efficiently and with minimal disruption. Really pleased with the door and customer service, both prior and after installation. So much so that James is coming back today to measure up my windows. Would not hesitate to recommend CDS.
25 novembre 2019
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Risposta di Composite Door Sales
Hello Vicky
Thank you So much for your 5* review its greatly appreciated, we are thrilled that you like your new door and that you have come back to have more work done. Once again thank you. Regards Ursula
Solid
Solid, great quality doors and proper service. Would highly recommend.
24 novembre 2019
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Risposta di Composite Door Sales
Hello Thomas,
Thank you for your 5* review its greatly appreciated, we are thrilled that you like your new door and hope to see again in the near future.
Risposta di Composite Door Sales
Hi Julie,
Thank you for your 5* review its greatly appreciated, we are thrilled that you like your new door and hope to see again in the near future.
Excellent service and product.
23 ottobre 2019
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Risposta di Composite Door Sales
Thanks Andrew, your feedback is greatly appreciated.
Thanky ou again for choosing Composite Door Sales.
Excellent service from start to finish
Excellent service from start to finish.
The sales rep was very accommodating creating digital images of how the door would look in situe. The installation was professional and clean, and the afterservice is great.
Would highly recommend.
6 settembre 2019
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Risposta di Composite Door Sales
Hello Anthony,
Thank you for your 5* review its greatly appreciated, we are thrilled that you like your new door and hope to see again in the near future.
Composite Door Sales Great Company
Composite Door Sales recently fitted a door and porch for me. Every aspect of the service was excellent. Good workmanship, great communication, punctuality and professionalism. A refreshing change from so many companies I have dealt with in the last few years. I would highly recommend them.
30 agosto 2019
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Risposta di Composite Door Sales
Hello Jane,
Thankyou for your 5* review its greatly appreciated, we are thrilled that you like your new door and hope to see again in the near future.
James was very knowledgeable and helped…
James was very knowledgeable and helped us in choosing the door. We were always kept well informed from the initial order to the installation date. The fitter Tom turned up on time, was friendly, professional, and did and excellent job, very efficient and tidy. Very pleased with our new front door would highly recommend CDS and wouldn't hesitate to use them again.
9 agosto 2019
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Risposta di Composite Door Sales
Thank you Kath for your 5* review its greatly appreciated, we are thrilled that you like your new door and hope to see again in the near future.
Excellent service great quality
Excellent service great quality at an affordable price transforms the house.
8 agosto 2019
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Risposta di Composite Door Sales
Thank you Paul for your 5* review its greatly appreciated, we are thrilled that you are happy with the end result.
Recently had a composite door fitted by…
Recently had a composite door fitted by Composite Door Sales Ltd, love my door, service I recieved from beginning to end was fab. Fitter turned up on time and all was left nice and tidy, will certainly be using again in the near future. Thanks 👍👍
8 agosto 2019
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Risposta di Composite Door Sales
Hi Kerry, thank you very much for your review its greatly appreciated, we are thrilled that your happy with your new door. Hope to see you again in the near future. Kind Regards CDS Team
Front Door
We had a very positive experience with Composite Door Sales - from choosing a door with James to the fitting with Chris. We would highly recommend this company. A thoroughly professional job. Thank you.
19 giugno 2019
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Risposta di Composite Door Sales
Thank you for such a great review Annette and for choosing us to install your door.
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