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Valutata 1 stelle su 5

As previous review indicate, David from Coffee Beanery have claimed previous Fair Trading complaints are fake. They are not. I ordered 2 fridges (INV93961) in November 2025. No delivery. Worst... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

I was scammed by this person/business over a year ago, and from what I can see, the behaviour hasn’t stopped. What I went through trying to get my money back was incredibly stressful and draw... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

Pretty ordinary service. Placed an order of some items after getting a refund from another well promoted coffee related seller who pretty much had the same problem. Items were shown as in stock,... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have used Coffee Beanery for years. Mark and his team always look after me perfectly. Every time I order my favourite coffee (Cafe Blend )it arrives very quickly which is ALWAYS good as I nearly run... Leggi di più

Dettagli dell'azienda

  1. Fornitore di macchine da caffè

Informazioni fornite da varie fonti esterne

Coffee Machines - Buy Coffee Beans - Home Coffee Grinders - Automatic Coffee Machines - Home Espresso Coffee Maker - Coffee Beanery Sydney - 1300 94 14 45


Informazioni di contatto

3,0

Nella media

TrustScore 3 su 5

318 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 84% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Smooth tasting coffee

Smooth tasting coffee, consistent quality every time ,and the packaging kept everything fresh.

24 marzo 2026
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Risposta di Coffee Beanery

Thank you for your kind honest review,

Valutata 5 stelle su 5

Coffee Beanery offers a delicious range

Coffee Beanery offers a delicious range of coffee bean blends and the range of equipment is incredible, and I appreciate how fresh everything arrives, making it easy to enjoy and having a cafe quality cup at home.

18 marzo 2026
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Risposta di Coffee Beanery

Thank you for your kind honest review,

Valutata 5 stelle su 5

Thank you Coffee Beanery

Thank you Coffee Beanery, we just received our Dr Coffee coffee machine for a small office use .

18 marzo 2026
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Risposta di Coffee Beanery

Thank you for your kind honest review,

Valutata 1 stelle su 5

I was scammed by this person/business…

I was scammed by this person/business over a year ago, and from what I can see, the behaviour hasn’t stopped.

What I went through trying to get my money back was incredibly stressful and drawn out. Communication became impossible after I was blocked, and the only way I could get any response at all was through Trustpilot.

One of the biggest red flags is the number of overly positive reviews that appear to be fake or self-written. My experience was the complete opposite of what those reviews suggest.

I have reported this matter to the ACCC, but I’m leaving this review so others are aware and can make an informed decision.

Please be cautious when dealing with this business.

19 dicembre 2025
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Risposta di Coffee Beanery

We wish to advise that this gentleman has failed to note on his Fake Review that as he purchased the product via Zip Pay and that they definitely refunded him over 2yrs ago and at the same time debited our Zip Pay account .
What a shame that some people simply dont tell the whole story .

As all as we can say is weve been in business for over 13yrs and would have shipped thousands of orders to very happy customers .

Valutata 4 stelle su 5

If you love good coffee

If you love good coffee, this is the place. Huge range, great service, and delicious beans.

27 febbraio 2026
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Risposta di Coffee Beanery

Thank you for your kind honest review,

Valutata 1 stelle su 5

FAIR TRADE NSW WARNING

As previous review indicate, David from Coffee Beanery have claimed previous Fair Trading complaints are fake. They are not.

I ordered 2 fridges (INV93961) in November 2025. No delivery. Worst of all, refusal to provide any type of consignment number as proof of shipment (now 27 February 2026).

I will submit a formal complaint with Fair Trading NSW today as they have refused request for refund in form of non response for more than 10 business days.

DO NOT deal with this company or David.

27 febbraio 2026
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Risposta di Coffee Beanery

AS you well know we have a meeting set with ANCAT were the issue will be resolved.

Valutata 1 stelle su 5

Do not be fooled

Do not be fooled . NSW Department of Fair Trading has issued a warning about these guys. Our client paid around $10k for machine and installation in 2023 and this has still not been supplied to date. They are good at putting fake reviews up on here though to try and cover their tracks and trick you. And yes , they will say this is a fake review . I will retract this review if you fulfil order relating to INV-203395. EDIT to Coffee Beanery reply below * You have the order in the business name, not my trust pilot handle numnut !

19 febbraio 2026
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This is clearly a FAKE REVIEW we dont have customer DM 3

Valutata 4 stelle su 5

First-class service

First-class service, amazing selection of machines, and top-quality coffee beans. Highly recommend!

30 gennaio 2026
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Risposta di Coffee Beanery

Thank you for your kind honest review,

Valutata 1 stelle su 5

SCAM ALERT

SCAM ALERT - DO NOT SUPPORT

We purchased a refurbished coffee machine online from this business and, after 8 weeks, we have still not received the machine.

Throughout this time, we repeatedly called and emailed to follow up. The salesperson continually redirected us to their “accounts team” but refused to provide any contact details. On our most recent call, we were told if we were not happy with their services, to contact our bank to request a refund and immediately he hung up the call. We will be contacting ours and their bank as well.

Things weren't lining up and upon further digging, we discovered a post from NSW Fair Trading has issued advice to avoid this company. We checked their ABN and ASIC records, and it shows a history of liquidations followed by business name changes. Additionally, the Google-listed address appears to be a shared warehouse location used by another business.

Based on our experience and the publicly available information, we strongly recommend avoiding this business altogether. We are sharing this review so others are not caught in the same situation.

From NSW Fair Trading - We’re warning consumers not to deal with Coffee Beanery Group Australia Pty Ltd. ABN 54 680 261 509

The online trader operates a business supplying and distributing coffee beans, coffee machines and associated hardware to consumers in Australia via their website.

Since January 2023 NSW Fair Trading has received 45 complaints against the trader with a total consumer detriment in excess of $160,000, relating to pre-paid online orders.

23 gennaio 2026
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Risposta di Coffee Beanery

Hi Rebecca,
We had a call from your partner re a refund ,we advised that our accounts team had just got back to work and wouldn't get to your refund until end next week ,we checked that it was direct payment so we suggested for quicker refund just go direct to your bank .

The reason that we and 3 other companies in our industry have had a lot of bad reviews over the last 6 to 9 mths is that a new entrant from CHINA entered the market and have posted lots of FAKE REVIEWS that the review companies wont take down and that includes us going to the authority's that do nothing as well.
Thats why there was a warning by fair trading,weve been in business for 13yrs shipping hundreds of items every month .
I explained to your partner over a 6 minute chat that we had 4 calls waiting and I had no other advise to give and said good by.
Iam sorry that we may have been short in the chat ,but unlike most companies we at least try to except as many calls as possible.
Have a great day.

Valutata 1 stelle su 5

***This company has ceased trading***

***This company has ceased trading and no longer trading*** Do not place an order.
I am from a supplier and wish that they would remove their website and stop taking orders.

1 gennaio 2026
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Risposta di Coffee Beanery

This company has not stopped trading ,its simply under new ownership ,and as you say your a COMPETITOR.

Valutata 4 stelle su 5

Outstanding quality and service

Outstanding quality and service. I’ve tried many coffee brands, but Coffee Beanery consistently delivers exceptional taste and freshness.

30 dicembre 2025
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Risposta di Coffee Beanery

Thank you for your kind words .

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