Clockwork Removals and Storage Recensioni 

1563
TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

Clockwork by name and by nature! The team we had - Max, Steve,Ryan, Johnnie and Mateusz were calm confident organised very careful and very personable. They made the whole experience alot less stressf... Leggi di più

Valutata 5 stelle su 5

These guys are the best, from the quote to start with, to the actual move, all was so so good. Team moving were great - so great that I realised that there was too much left for me and my friend, so... Leggi di più

Valutata 5 stelle su 5

Clockwork & Shaun are great, they assisted with the collection of an electric bike from Orkney to the mainland. Very efficient, one phone call, one email & that was it sorted with no hassle. Clear pr... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Clockwork Edinburgh team were on our recent move and Dean and the crew were hardworking, respectful and friendly - just brilliant. They were very professional and caring and made a very stressf... Leggi di più

Dettagli dell'azienda

  1. Servizio di trasloco e immagazzinamento
  2. Impresa di traslochi
  3. Deposito

Scritti dall'azienda

Clockwork Removals provides industry accredited and fully insured removals, storage and packing services throughout the UK for individuals, families and businesses. We have a network of branches across the country as well as an international service centre to help our customers relocate all over the world with minimum difficulty. At Clockwork our highly trained teams also offer expert removal services for specialist household and business removals.

Scritti dall'azienda

Experience and Expertise
With over 25 years experience we know that the key to delivering an excellent service is to ensure our staff are trained and experienced in their work. That is why we play an active role in the shaping of the industry and are a member of the British Association of Removers (BAR) as well as their Overseas and Commercial Moving Groups. Our international service centre based in Glasgow is a member of the FIDI Global Alliance, a global network of trusted international movers.
Our Services
Moving home can be a stressful time for many and so it’s important to find a removals company who can offer you a seamless service. As well as household removals we provide full packing and wrapping services, long and short term storage and our highly trained teams also offer expert removal services for specialist household and high value items. Our international service centre has relocation, storage and export packing services throughout the world and our commercial teams plan and execute business moves of all sizes including IT and specialist relocation.

Informazioni di contatto

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Award Winning Service | 25 Years Experience | Industry Accredited

4,7

Eccellente

TrustScore 4.5 su 5

2K recensioni

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4,7

Tutte le recensioni

(1563)

216 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

So helpful

So helpful. Third time we’ve used Clockwork. Had everything packed up in 4 hours and the team were lovely

29 aprile 2026
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Risposta di Clockwork Removals and Storage

Thanks so much for the feedback and for your continued loyalty to Clockwork, we really appreciate it.

Valutata 1 stelle su 5

Annoyed Essex

Kept waiting after being told our partial move from Inverness to Essex, could be added to a larger move coming our way.After few days, told, waiting for Orkney branch to contact.Month later phoned again, told they could,nt do our move.We could have been told earlier that it wasnt possible to do our move.Mother had died in Inverness, we wanted her item,s, brought to us in Essex

21 aprile 2026
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Risposta di Clockwork Removals and Storage

Thank you for your feedback, and we’re very sorry for your experience, especially at such a difficult time. We apologise for the delay and lack of clear communication. We will get in touch with the offices in question and investigate this as a matter of priority.

Valutata 5 stelle su 5

Short notice move…

After having been messed about by both seller and buyer, I got 3 working day’s notice of moving. I called Clockwork at 8.00am on the Friday and by 10.30am, they’d worked out a way to do the job for me. I had packers in on the Saturday and Monday, with what they had left to do was done on the move day on the Tuesday. The guys who did the job were AMAZING but hide the Tunnocks caramel logs. 😂 The lady who took the first call from me was very very helpful and calmed me considerably- thank you. The move went as well as these things do but again the move by the guys was really good. They came and picked up the empty boxes yesterday. Great service which I would highly recommend.

31 marzo 2026
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Risposta di Clockwork Removals and Storage

Thank you so much for your kind words. We’re really glad we could step in at short notice and help make a stressful situation a bit smoother. I’ll be sure to pass your lovely feedback on to the team and thanks again for the caramel logs!

Valutata 5 stelle su 5

Very good experience with clockwork…

Very good experience with clockwork taking our house contents into and out of storage while we had some house renovations done. Good communications and staff removing us and bringing back from storage were very professional. Floors were protected and work was done very efficiently. Would definitely recommend clockwork.

20 aprile 2026
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Risposta di Clockwork Removals and Storage

Thanks so much for the review and recommendation.

Valutata 1 stelle su 5

Genuinely awful

Genuinely awful. We’ve made several international moves and whilst the Clockwork team was nice to start, they became unprofessional at the end. We were recommended them and wanted to support a local company in Edinburgh.

Chucked things into the container. Sighing loudly when I reminded them to pack last items that were definitely on the list and walk through. Blamed us for their incompetence. Didn’t pack in time for the port slot booked so we ended up being 2 months delayed.

Upon receiving the container, there was an estimated £5000 in damages. They simply wanted to finish the job and get to the pub. Truly unprofessional. And if you’re reading this thinking it won’t happen to you, well, quite frankly it doesn’t matter to me but thought I’d put the warning out anyway. There are plenty other international movers who have consistency of quality and professionalism. Santa Fe and Crown being two of them. Kicking ourselves for not going with them to start as we’ve had nothing but positive experiences. If you’re just wanting a lamp moved within Edinburgh, go for Clockwork. If you care about any of your items, don’t bother.

30 ottobre 2025
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Risposta di Clockwork Removals and Storage

Thank you for taking the time to leave your feedback. We are genuinely sorry to hear that you were unhappy with your experience.

As the subcontracted removals team, we worked closely with the appointed company, 1st Move, throughout the process and this review is the first time any concerns regarding damages or service issues have been raised to us. Had we been made aware at the time, we would of course have welcomed the opportunity to address them directly.

Our team worked additional hours on the day to accommodate a larger shipment than originally scheduled, including arranging extra staff to ensure everything requested could be loaded. We appreciate that international moves can be stressful, and our intention throughout was to be as helpful and accommodating as possible.

We would also like to clarify that the shipping schedule and container booking arrangements were managed separately through 1st Move, so delays relating to port and container availability were unfortunately outside of our control.

We always aim to provide a professional and respectful service to every customer, and we are disappointed to read comments suggesting otherwise. Nevertheless, we do appreciate all feedback and will continue striving to deliver the high standards we expect of ourselves.

Valutata 5 stelle su 5

Clockwork were just brilliant from…

Clockwork were just brilliant from start to finish. Joanne in the office handled everything with a restful, friendly super-efficiency, Ryan on the site visit was incredible, putting all my nervousness and fears at ease as he explained how it would all be co-ordinated as my first time completing sale and purchase on one day, and then the team of three who arrived even earlier than expected so I didn’t need to worry and worked with patience, politeness, understanding and skill - even though I am now on second floor and they had hundreds of boxes to bring up. I honestly cannot thank them enough, no problems whatsoever and amazingly priced for all that expertise and care.

16 aprile 2026
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Risposta di Clockwork Removals and Storage

Thank you so much for your kind words! We’re really glad Joanne, Ryan and the team could make your move feel smooth and stress-free.

Valutata 4 stelle su 5

Cheerful efficient removers

Cheerful efficient removers, despite making a mistake and taking something that should have been left!
Speedy but careful with more delicate items. Shame they couldn’t have been around when we needed to get rid of empty boxes!

26 marzo 2026
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Risposta di Clockwork Removals and Storage

Thank you for your kind words about our team – we’re really pleased to hear this. We’re sorry for the mix-up with the item that should have been left behind, and we appreciate your understanding on this. Regarding the empty boxes, we do always aim to collect these wherever possible. However, for logistical and environmental reasons, we try to combine box collections in the same area, which can sometimes mean it takes a little longer than expected. We completely understand how useful it would have been to have them gone sooner, and we appreciate your patience.

Valutata 5 stelle su 5

Reliable, punctual and friendly

Punctual, reliable, friendly and professional. I have used Clockwork in the past and recently used them again to help move my dad houses.
Great price, service and staff.
They made moving day easy.
Highly recommended company

9 marzo 2026
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Risposta di Clockwork Removals and Storage

Thanks so much for your continued loyalty - we really appreciate that. Thank you also for taking the time to review our services.

Valutata 5 stelle su 5

Absolutely brilliant - highly recommend!

We were happy with the service provided from the quoting and information stage to the guys who moved everything on the day. Everyone we spoke to was helpful in answering our queries and organising what we needed. On the day the guys were absolutely fabulous. Such cheery positive attitudes whilst carrying and manoeuvring all of our furniture and belongings! They kept us smiling and were very efficient in their work too. We are glad we chose Clockwork and would highly recommend them!

19 marzo 2026
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Risposta di Clockwork Removals and Storage

This is all great to hear, thanks so much for the feedback.

Valutata 5 stelle su 5

Very professional

Very professional, on time, courteous and helpful

12 marzo 2026
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Risposta di Clockwork Removals and Storage

This is great to hear - thanks for the review.

Valutata 5 stelle su 5

A definite 5* delivery of family…

A definite 5* delivery of family furniture from Scotland to England.
An Absolutely amazing company with Crystal an extremely efficient, caring, professional individual. I was regularly updated and reassured.
The furniture arrived in perfect condition.
An excellent team, polite, considerate and a delight to meet, very much appreciated.
I highly recommend Clockwork Removals.
Many thanks to all, with my very best wishes Sheena

14 aprile 2026
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Risposta di Clockwork Removals and Storage

Thanks so much for taking the time to leave such a lovely review. We really appreciate it.

Valutata 5 stelle su 5

A reliable,efficient company with staff…

A reliable,efficient company with staff that make the move, as stressful as it is, literally go like clockwork. The office staff are helpful and reassuring and the lads on the day were amazing. Both me and my elderly mum, separately, have used the Sheffield branch to move from Derbyshire to Greater Manchester. I would highly recommend them.

25 marzo 2026
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Risposta di Clockwork Removals and Storage

Thanks so much for your review and recommendation. We really appreciate it.

Valutata 4 stelle su 5

The people I dealt with were all…

The people I dealt with were all helpful and they shifted what I needed quickly.

6 marzo 2026
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Risposta di Clockwork Removals and Storage

This is great to hear, thanks for the review. If there was anything we could have done better then please do let us know.

Valutata 5 stelle su 5

Very good Team

Very helpful guys .

Really good team who go the extra mile for you .
This is the second time we have used them
We are very happy with the service they provided.

30 marzo 2026
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Risposta di Clockwork Removals and Storage

Thanks so much for your continued loyalty, we really appreciate it.

Valutata 5 stelle su 5

Excellent service

Excellent service from the Team who helped with our move.
They packed everything carefully and labelled boxes so we could find after move
Very smooth process from start to finish

6 marzo 2026
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Risposta di Clockwork Removals and Storage

This is great to hear, thanks so much for the review.

Valutata 1 stelle su 5

Total disregard for property

The staff I've dealt with have had no respect for my property at all. I had stuff in storage & received it back the the house 2 weeks ago. Everything was so slap dash it was unbelievable. Everything was just thrown into the room with no care. Would never recommend this company.

23 marzo 2026
Non scritta su invito
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Risposta di Clockwork Removals and Storage

We’re sorry to hear you are unhappy with your experience. This job was arranged through the council, who advised that your property would be suitable for delivery. When our team arrived, space was very limited, and they followed your request to place all items in the living room. We would welcome the opportunity to discuss this further and better understand your concerns. Please feel free to contact us directly so we can look into this properly.

Valutata 4 stelle su 5

The removal men

The removal men were fantastic, but despite taking out insurance for cancellations and delays, I was contacted by phone from the office to be told the insurance expired at 3 o'clock, I didn't get keys until 4.45.
Had I not received keys by five I would have had to book into a hotel, which would have been cheaper than the excess I had to pay.

If I had the keys earlier the move would have been five star.

4 marzo 2026
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Risposta di Clockwork Removals and Storage

Thank you for your feedback and for your kind words about the removal team, we’re really pleased to hear you found them fantastic.

We’re sorry to hear about the delay in receiving your keys and understand how stressful that must have been on moving day, especially with the uncertainty around timing.

Just to clarify, you did take out the waiting time waiver, which covers up to 2 hours of waiting for keys as per our terms and conditions. In this instance, the waiting time was 3 hours and 45 minutes, so the additional charge applied was only for the extra 1 hour and 45 minutes beyond the covered period.

We do appreciate this can still feel frustrating when delays are outside of your control, and your feedback is important to us. We’re glad the move went well overall, and we hope you’re settling into your new home nicely.

Valutata 5 stelle su 5

We like the way they move!

Plentiful packaging provided for our move with uplift and delivery arrangements that suited us perfectly. The crew were very helpful & friendly putting furniture and boxes in the rooms requested which made unpacking a good bit less stressful. We would be very happy to recommend them to anyone looking to move home as painlessly as possible. Thanks again guys!

23 marzo 2026
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Risposta di Clockwork Removals and Storage

Our pleasure, thanks so much for the review and recommendation.

Valutata 5 stelle su 5

Brilliant

Friendly, efficient….everything we needed for our house move. Nothing too much trouble.

31 marzo 2026
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Risposta di Clockwork Removals and Storage

This is great to hear, thanks so much for the review.

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