Clocktower Cars UK Recensioni 

894
•
TrustScore 3 su 5

3,2

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

10th Aug 24, ride from Terminal 5, Heathrow, couple with two small bags, to Thames Ditton, Surrey. 10pm pick up, 25% cheaper than competitors. Collection on time, large & clean car. Helpful driver. No... Leggi di più

Valutata 1 stelle su 5

Really poor service. Driver couldn’t find my home location making me late for my appointment. He used his phone whilst driving. Then when the return journey was confirmed the app stated the driver wou... Leggi di più

Valutata 1 stelle su 5

Elderly mother booked a ride from hospital to home. Was advised didn’t take cash after pick up and driver took her to a cash point where had to withdraw cash plus pay 2% charge ( probably pocketed by... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

After being diverted from Heathrow to Gatwick due to the substation fire, the driver travelled from one airport to the other, waited a further two hours for me at Gatwick due to the delay in getting m... Leggi di più

Dettagli dell'azienda

  1. Servizio taxi
  2. anche in
  3. Servizio di trasporto

Informazioni su Clocktower Cars UK

Scritti dall'azienda

Clocktower Cars, established for 15 years are market leaders when it comes to transporting people or packages. Facilitated with market-leading dispatch system Cordic, we operate a fleet of 100 vehicles serving clients in the Epsom and Ewell borough and surrounding areas. If you looking for a taxi near me, Clocktower Cars can supply any type of vehicle to suit your requirements being from a saloon to a vehicle to accommodate up to 8 passengers with luggage. Our drivers and vehicles are fully vetted and inspected to ensure you receive the best of service.
Clocktower Cars taxi near me are licensed for Private Car Hire Services. We take great pride in offering our services to clients knowing all our drivers are enhanced DBS Checked and have the necessary documentation to be able to drive passengers on a hire and reward basis. Our services are only available on a pre-booked basis or as an ASAP service and any journeys you require must be booked through our control room.

Informazioni di contatto

3,2

Nella media

TrustScore 3 su 5

894 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 95% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,2

Tutte le recensioni

(894)

26 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Journey good

Journey good, bit disappointed that there was no card reader so had to do a bank transfer.

23 febbraio 2024
Non scritta su invito
Logo di Clocktower Cars UK

Risposta di Clocktower Cars UK

Hi Flavia,

We’re genuinely sorry to hear that you were disappointed with your experience. Please accept our sincere apologies for any inconvenience caused.

We take every customer’s feedback seriously and would really appreciate the opportunity to look into this personally and put things right where possible.

Could you please contact us with your **booking/job reference number**? This will allow us to locate your journey, investigate what happened with the relevant team, and come back to you with a proper response.

Please email us at **[info@clocktowercarsuk.com](mailto:info@clocktowercarsuk.com)** with your booking reference, and we will be happy to look into the matter for you.

We value your feedback and would encourage you to get in touch with us directly so we can do our best to resolve the matter.

Thank you for bringing this to our attention, and once again, we’re sorry that your experience did not meet the standard we aim to provide.

Kind regards,
**Epsom & Ewell Cars Ltd**

Valutata 5 stelle su 5

Really nice guy

Really nice guy. Its always a pleasant and relaxing drive. I have driven with him a few times now and he has always been courteous and polite. I only wish I was a wealthy man so I could give him deserving tips but who knows......maybe one day I will.

23 febbraio 2024
Non scritta su invito
Valutata 1 stelle su 5

Rubbish wait time

Me and my grandma booked 3 hours in advance and they didn’t show up so we phoned them and they told us that our cab wouldn’t be there for another half hour so we walked instead. Never using them again

23 febbraio 2024
Non scritta su invito
Logo di Clocktower Cars UK

Risposta di Clocktower Cars UK

Hi Dylan,

We’re genuinely sorry to hear that you were disappointed with your experience. Please accept our sincere apologies for any inconvenience caused.

We take every customer’s feedback seriously and would really appreciate the opportunity to look into this personally and put things right where possible.

Could you please contact us with your **booking/job reference number**? This will allow us to locate your journey, investigate what happened with the relevant team, and come back to you with a proper response.

Please email us at **[info@clocktowercarsuk.com](mailto:info@clocktowercarsuk.com)** with your booking reference, and we will be happy to look into the matter for you.

We value your feedback and would encourage you to get in touch with us directly so we can do our best to resolve the matter.

Thank you for bringing this to our attention, and once again, we’re sorry that your experience did not meet the standard we aim to provide.

Kind regards,
**Epsom & Ewell Cars Ltd**

Valutata 2 stelle su 5

He was on his phone from when he picked…

He was on his phone from when he picked me up to her he dropped me off to his other wife or girlfriend not sure

23 febbraio 2024
Non scritta su invito
Logo di Clocktower Cars UK

Risposta di Clocktower Cars UK

Hi Barry,

We’re genuinely sorry to hear that you were disappointed with your experience. Please accept our sincere apologies for any inconvenience caused.

We take every customer’s feedback seriously and would really appreciate the opportunity to look into this personally and put things right where possible.

Could you please contact us with your **booking/job reference number**? This will allow us to locate your journey, investigate what happened with the relevant team, and come back to you with a proper response.

Please email us at **[info@clocktowercarsuk.com](mailto:info@clocktowercarsuk.com)** with your booking reference, and we will be happy to look into the matter for you.

We value your feedback and would encourage you to get in touch with us directly so we can do our best to resolve the matter.

Thank you for bringing this to our attention, and once again, we’re sorry that your experience did not meet the standard we aim to provide.

Kind regards,
**Epsom & Ewell Cars Ltd**

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