Competitively priced machine and issue caused by courier was resolved quickly. Prior to purchasing, I asked a question about the item specification which was answered promptly. When the first it... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Very fast delivery, carry handle is great, light weight pressure hose which is easy to disconnect, product works exactly as described. I, in error, believed a more expensive machine would be more... Leggi di più
L'azienda ha risposto
Ordered a new Kranzle 1152 TS which arrived eventually (around a week) but turned up cracked which doesn’t affect performance but was a bit annoying. Happily they sent a new cover for free so all... Leggi di più
L'azienda ha risposto
Excellent products for a wide range of operations along with helpful information for their use. Reasonable prices as well. The only downside was Parcel Force. A more appropriate name would be Parcel... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We specialise in the sale, service, repair & installation of power washers and related spare parts/accessories. We provide hoses, trigger guns, lances, snow foam lances, nozzles, drain jets, quick release couplings etc... for brands such as Karcher, Kranzle, Lavor, Nilfisk Alto etc...
Informazioni di contatto
57A Gortin Road, BT79 7HT, Omagh, Regno Unito
- +4428 8225 1166
- gerald@cleantec.biz
- www.cleantec.biz
4,4
Eccellente
2K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Have uaed a few times over the years…
Have uaed a few times over the years for kranzle washer and bits. Great communication and speedy delivery.
4 settembre 2025
Risposta di Cleantec
Hello,
Thank you for your review, it is very much appreciated and we hope to deal with you again!
Kind regards,
All at Cleantec
Risposta di Cleantec
Hello,
Thank you for your review, it is very much appreciated and we hope to deal with you again!
Kind regards,
All at Cleantec
Good customer service
Got in touch before sending out the item to make sure it would fit my machine.
27 agosto 2025
Risposta di Cleantec
Hello,
Thank you for your review, it is very much appreciated and we hope to deal with you again!
Kind regards,
All at Cleantec
Always very helpful good delivery time
27 agosto 2025
Risposta di Cleantec
Hello,
Thank you for your review, it is very much appreciated and we hope to deal with you again!
Kind regards,
All at Cleantec
Fast delivery and great customer…
Fast delivery and great customer service. Will be buying from Cleantec in the future.
Thank you.
11 agosto 2025
Risposta di Cleantec
Hello,
Thank you for your review, it is very much appreciated and we hope to deal with you again!
Kind regards,
All at Cleantec
Great price and delivered quickly.
19 agosto 2025
Risposta di Cleantec
Hello,
Thank you for your review, it is very much appreciated and we hope to deal with you again!
Kind regards,
All at Cleantec
Risposta di Cleantec
Hello,
Thank you for your review, it is very much appreciated and we hope to deal with you again!
Kind regards,
All at Cleantec
Risposta di Cleantec
Hello,
Thank you for your review, it is very much appreciated and we hope to deal with you again!
Kind regards,
All at Cleantec
Great value and excellent quality…
Great value and excellent quality product. I would definitely use Cleantec again.
4 agosto 2025
Risposta di Cleantec
Hello,
Thank you for your review, it is very much appreciated and we hope to deal with you again!
Kind regards,
All at Cleantec
The Cleantec team was amazing
The Cleantec team was amazing, the products that I bought were carefully packed with extra padding for protection and distached in record time!
Even the order was split in 2 shipments, to ensure that nothing gets damaged along the way - legends!
Thank you!
12 agosto 2025
Risposta di Cleantec
Hello,
Thank you for your review, it is very much appreciated and we hope to deal with you again!
Kind regards,
All at Cleantec
Absolute 💩
I had and email said my items would arrive in 48 hours. They rocked up 14 days later. I lost a lot of money due to their incompliance.
7 agosto 2025
Risposta di Cleantec
Hello Wayne,
we can only apologise for the error. we had your machines sent direct from Lavor to yourself to avoid any delay. Lavor made the mistake of sending these direct to ourselves, we then had to post the items from here.
We spoke with a lady on the phone regarding your order and explained the predicament, she was very understanding.
Thanks
Risposta di Cleantec
Hello,
Thank you for your review, it is very much appreciated and we hope to deal with you again!
Kind regards,
All at Cleantec
Wrong fitting for an RE 143
Wrong fitting for an RE 143, tried phoning waste of time. Cut the end off and swaged the old end on. Not what I had in mind.
And to rub salt into the wounds the hose is 2021 vintage so no longer certifiable and yet sold as new!
4 agosto 2025
Risposta di Cleantec
Hello Kevin,
we have not received any communication regarding this.
Can you email " gerald@cleantec.biz " to discuss.
Thanks
The company was easy to deal with and the product was as described.
Ordering the product from their website was straightforward and the Item was exactly as described. Delivery was prompt.
28 luglio 2025
Risposta di Cleantec
Hello,
Thank you for your review, it is very much appreciated and we hope to deal with you again!
Kind regards,
All at Cleantec
Fantastic service
Fantastic service, had the product I needed came the next day. Would highly recommend.
16 luglio 2025
Risposta di Cleantec
Hello,
Thank you for your review, it is very much appreciated and we hope to deal with you again!
Kind regards,
All at Cleantec
Great nozzle and posted out on same day…
Great nozzle and posted out on same day of purchase.
16 luglio 2025
Risposta di Cleantec
Hello,
Thank you for your review, it is very much appreciated and we hope to deal with you again!
Kind regards,
All at Cleantec
Risposta di Cleantec
Hello,
Thank you for your review, it is very much appreciated and we hope to deal with you again!
Kind regards,
All at Cleantec
Horrible customer service
Sells damaged goods, has no real interest in customer service. Gerald who replied to my email was quite rude. Offered me £20 refund to compensate for the damage, when my item was £700+, his response is definitely not justified. He even keeps claiming it isn’t damaged. So I guess it’s supposed to have deep scratches all over it? Probably a used & returned item.
Also had issues with delivery, turned up 6 days late.
He has now ignored me since i requested my money back!
Buyers beware
**reply**
I wasn’t referring to the black rub marks. I’m referring to the damage (scratches) that iv shown you on emails that you completely ignored on 2 occasions.
Also you can reply on here but you keep ignoring me when I request you send a courier to collect the item?
A case is now active with PayPal
22 luglio 2025
Non scritta su invito
Risposta di Cleantec
Hello Harry,
You had sent photos of the "damage", i advised you the black marks over the case of the machine was caused by the hose rubbing on it during transport. I advised this is cosmetic, and not damage that would cause any issue when using the machine.
I offered a £20 refund due to the cosmetic issue.
I can assure you that we do not send out returns or second hand machines. We sell a lot of Kranzle machines every week and it would not make sense to do this.
Thanks
Risposta di Cleantec
Hello,
Thank you for your review, it is very much appreciated and we hope to deal with you again!
Kind regards,
All at Cleantec
good company
good company to deal with fast efficient delivery and communication, I can recommend
1 luglio 2025
Risposta di Cleantec
Hello,
Thank you for your review, it is very much appreciated and we hope to deal with you again!
Kind regards,
All at Cleantec
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.