Clarkes' Golf Recensioni 

1633
TrustScore 4 su 5

4,0

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Valutata 5 stelle su 5

Ordered through their sister company, golfshoes.co.uk. Excellent customer service from start to finish. There was a stock issue with the shoes I originally ordered, but the team handled it brilliant... Leggi di più

Valutata 5 stelle su 5

Brilliant, personal service. Although there was a small problem with the availability of an item I’d ordered, I got an email from a real person (!) who provided an number for me to call. I rang and sp... Leggi di più

Valutata 5 stelle su 5

Used Clarke's for two purchases now and both interactions have been excellent. Clear expectations around delivery timescales for custom made equipment and the last one turned up much quicker than adv... Leggi di più

Valutata 2 stelle su 5

Last year was writing a positive review regarding a poor quality sky caddie GPS watch, which i then swapped for a Bushnell and the customer service was decent. Here we are 12 month's later writing a... Leggi di più

Dettagli dell'azienda

  1. Golf club

Scritti dall'azienda

We take pride on offering the leading brands in golf at the lowest prices, shop in store and online at www.clarkesgolf.co.uk


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 80% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,0

Tutte le recensioni

(1633)

35 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Highly Recommended.

Brilliant service. Nice easy website to peruse. Great prices and a great range. Offers all the time. Delivery service excellent and accurate with good communication. Customer service first class. Spoke with Kelly several times - always pleasant and extremely helpful. Highly recommended.

14 luglio 2023
Non scritta su invito
Valutata 5 stelle su 5

Polite, helpful, knowledgeable

We have used the range at Formby Golf Centre at least once a week for years, and have always found Mike and his team to be polite, helpful and knowledgeable. Undisturbed browsing is encouraged, and if a particular product or size is not in stock, they will bring one over from the larger Rainford depot. We are well served for golf on the Golf Coast, and David Clarke is one of the reasons why.

16 giugno 2023
Non scritta su invito
Valutata 5 stelle su 5

Highly recommended

Hadn’t used Clarkes Golf before but will definitely do so in the future, as their customer service is exceptional, incredibly speedy delivery and low prices.

Also got a free gift, who doesn’t love a free gift.

7 giugno 2023
Non scritta su invito
Valutata 5 stelle su 5

One of the best customer service teams…

One of the best customer service teams I have come across. Emma was fantastic, a real asset to the team.
I had an urgent exchange which she dealt with quickly and proficiently.
I will definitely be buying more golf equipment from here, very impressed. A business you can trust

21 aprile 2023
Non scritta su invito
Valutata 5 stelle su 5

Popped in to look at purchasing an…

Popped in to look at purchasing an motocaddy electric golf trolley. Was served by John excellent customer service very knowledgeable and really helpful. Great experience shopping in this store would highly recommend for all your golf equipment.

7 aprile 2023
Non scritta su invito
Valutata 5 stelle su 5

Really good experience

Really good experience, never heard of these till Monday. Ordered a pair of golf shoes on Monday on a 2-3 day delivery and received on Tuesday. Really good service!!!! Will look to buy from again

30 gennaio 2023
Non scritta su invito
Valutata 5 stelle su 5

Really informative custom fitting

Really informative and knowledgeable custom fitting session with Kevin.

I have been looking at upgrading my driver for some time, and I have previously tried their some of their demonstration clubs in the normal driving range bays and thought I was ready to buy. But to be sure, I booked a custom fitting session.

Kevin was really friendly, encouraging, informative and patient while I tried various clubs, and he educated me as to what I should focus on when building my driver, given my swing speed, launch angle, amongst other things.

At the end, I felt completely sure of the purchase I was going to make, and it was actually a different club from what I had tried in the weeks prior, because it was set up correctly, and I felt most comfortable with it by the end of the session.

There was no hard sell, and that was important to me. I was left alone to make my decision, and I'll definitely be looking to Clarkes again when it comes to upgrading my 15 year old irons next!

Thanks guys, much appreciated.

5 gennaio 2023
Non scritta su invito
Valutata 2 stelle su 5

Full refund less 4 quid

I ordered some golf shoes on their site. I found what I wanted, then clicked to change colour but that colour was out of stock so I settled for the original colour. When they arrived they were 2 sizes smaller than my size. Checking the order, the size corresponded to the size I received. A mix-up but no problem as they offered full refund returns. About 2 weeks later, I got my refund but for £4 less than I paid.

9 dicembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Five stars 👍👍

Great company to deal with , speedy delivery of orders, and great products at a great price , dealt with Sue, very helpful and professional ,will definately be dealing with again

27 novembre 2022
Non scritta su invito
Valutata 5 stelle su 5

A product and service second to none!

I ordered a Ping Sigma 2 Fetch putter at around 12.30 pm on Thursday. The price was the cheapest I was able to find. The putter was delivered at 12.16 pm on the Friday exactly as promised by DPD. There was no extra charge for the next day delivery. The putter was well packed and in great condition on arrival.
I have used a number of online golf retailers in the past and I must say that Clarkes Golf is amongst the best and maybe the best I have dealt with. Thank you so much for a brilliant product and service

4 novembre 2022
Non scritta su invito
Valutata 1 stelle su 5

Still waiting for delivery been…

Still waiting for delivery been everywhere apart from the delivery address. I’m afraid I wouldn’t buy from you again. I ordered the shoes in plenty of time supposed to be delivered Wednesday it’s now going into Friday ! I had to cancel golf as no shoes !!!!

29 settembre 2022
Non scritta su invito
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Risposta di Clarkes' Golf

Thank you for taking the time to review Clarkes' Golf, we read all our reviews and we take your experiences seriously always striving to give the best customer service possible.
I have looked into your order, I can see you bought on Friday evening at 22.14pm on a standard 2 to 3 working day service. We actually sent your order out on Monday on a next day service ahead of schedule. I can see from DPD tracking that a calling card was left at your address on Tuesday as nobody was available to take the delivery, from their the audit does look messy. It was decided on Friday that we would send anther pair of shoes out to you on a Saturday delivery. Your order was received on Saturday.

In light of the delays from DPD and the inconvenience caused we refunded part of your payment as a good will gesture.

After reviewing your experience I feel Clarkes' Golf did everything possible, we do accept the delivery was less than perfect hence the partial refund.

I hope this helped

Regards

Sue

Valutata 5 stelle su 5

Have bought from them a few times now

Have bought from them a few times now. Always seems to be a good experience. A bit slow on email replies so use the chat online, actually a person and not a bot. If anything I'd like them to price match upto a week after purchase. It seemed long winded the current process so I didn't bother. I haven't had to send anything back so can't rate the returns process

13 settembre 2022
Non scritta su invito

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