City Clinics Group Limited Recensioni 

114
TrustScore 4.5 su 5

4,5

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Valutata 5 stelle su 5

I don’t often leave reviews. But I feel these guys deserve it after my second FUE hair transplant with City Clinics. I had my first hair transplant with City Clinics about six years ago (onl... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have had 3 separate hair transplant procedures at City Clinics, Kensington, as I had severe hair loss, but Dr Mohamed Mohamed and his first class team delivered world class service, everyone was rea... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

I’ve done a surgery in this clinic and it’s been 6 months now hair still so weak and thin I think just because they have not done me enough craft or thickness. honestly I haven’t seen any difference b... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

First class. The process was very easy from start to finish. The technicians were very welcoming and put me at ease explaining the whole procedure. The surgery went very smoothly and Dr Mohmamed ,... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Clinica per il trapianto di capelli
  2. Medico
  3. Chirurgo plastico
  4. Clinica di chirurgia plastica
  5. Chirurgo
  6. Centro chirurgico

Scritti dall'azienda

City Clinics is the UK's leading hair transplant clinic, with one of the largest surgeries in London. We have a great list of treated celebrities operating in prestigious Harley Street and Sheffield. Our treatments provide valuable hair restoration, helping men and women across the United Kingdom. City Clinics specialises in all forms of hair transplantation, including ultra-refined FUE hair transplants, beard transplants, and eyebrow transplants. Our surgeons are all UK-trained and qualified and hold full GMC registration with our hair transplant surgeons being members of the International Society of Hair Restoration Surgeons (ISHRS) as well as the European Society of Hair Restoration Surgeons (ESHRS). Our clinics are registered with the UK's Care Quality Commission (CQC). Our lead surgeon Dr Mohamed Mohamed is an expert in employing regenerative technologies for hair renewal and professionalises in FUE hair transplant methods. Whom have treated over 2000+ patients. He is a long-standing member of the Royal Society of Medicine UK. Our prime focus is to diagnose the cause of your hair loss and find a suitable solution that works for you. At City Clinics, we tailor for all ages, with a variety of different options, offering non-judgemental impartial advice on the right solution for you. We provide cutting-edge technology for our patients, tailored medication, free advice, and full FUE hair transplants. We understand the stigma around hair loss and offer our customers complete confidentiality, along with a tailored package to help achieve your goals. Our team is driven solely by the desire to help others. We believe that everyone deserves the chance to feel great about their hair and offer expert FUE Hair Transplants at very competitive prices. For further information please visit us online at www.city-clinics.co.uk about our advanced techniques and how it can help you reclaim your confidence today. If you are suffering from Hair Loss, call our team today on 020 7018 9060 and book your free consultation with us.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

114 recensioni

5 stelle
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4,5

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(114)

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Valutata 5 stelle su 5

I had my treatment done in April 2022…

I had my treatment done in April 2022 with Dr Mohamed. He explained everything in detail and he did makesure that I did understand and what I will be going through. Staff were really good and helpful and between treatment they checked if I was feeling well.
And I am really grateful with the outcome. I would recommend anyone to get theirs treatment done here. Thank you again.

12 aprile 2022
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Risposta di City Clinics Group Limited

Dear Naren,

We are delighted you are happy with your results, and felt prepared for the process thanks to our surgeon, Doctor Mohamed. On behalf of everyone at City Clinics, thank you!

Kind regards,
City Clinics Team

Valutata 5 stelle su 5

Excellent service from everyone at the…

Excellent service from everyone at the clinic, You are made to feel at ease from the moment you walk in, till the very end of the treatment. which was first class and a pain free experience Having received a great aftercare package too. The team are very professional and very caring keeping you informed throughout the procedure.Thanks again, definitely recommend!
cb

11 gennaio 2023
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Risposta di City Clinics Group Limited

Dear Clint,

It is wonderful to hear you felt calmed and supported throughout your hair restoration journey with us. On behalf of everyone at City Clinics, thank you for leaving us your feedback.

Kind regards,
City Clinics Team

Valutata 5 stelle su 5

Would like to thank dr Mohammad and his…

Would like to thank dr Mohammad and his team for making me feel so relaxed and at ease after my visit to the clinic I arrived very nervous but I was explained every thing about the procedure and it all went perfect no pain at all I would highly recommend this clinic 5 star treatment thanks guys

4 novembre 2022
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Risposta di City Clinics Group Limited

Dear Steven,

We really believe in providing every patient with all the care and information possible, to best prepare and put them at ease for their hair restoration journey. It is wonderful to hear we were successful in this for you, and you feel positively about your time with us. Thank you!

Kind Regards,
City Clinics Team

Valutata 5 stelle su 5

FUE Transplant - Well worth doing if you're thinking about it with City Clinics

Had the transplant back on August 10th 2021 and after a year my hair looks amazing, can't thank Dr Mohamed and his team enough, would highly recommend to anyone thinking of getting a hair transplant with this company.

22 ottobre 2022
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Risposta di City Clinics Group Limited

Dear Kaden,

It is fantastic that you are so happy with your results! Thank you for taking the time to let us know you are pleased with our service and care.

Kind Regards,
City Clinics Team

Valutata 5 stelle su 5

Hair Transplant review

I visited the clinic in October 2021, to undergo a hair transplant with Dr Mohamed and his team. They made me feel so welcome and at ease throughout. I would definitely recommend City Clinics for this type of treatment. All the team was very professional and exceptional in what they do! If I could I would definitely give a 10 star review. Thank you to everyone in the team!

21 ottobre 2021
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Risposta di City Clinics Group Limited

Dear Robbie,

We are so glad you are pleased with your results, and found our team to be friendly and caring. On behalf of everyone at City Clinics, thank you!

Kind regards,
City Clinics Team

Valutata 5 stelle su 5

I must say the team and Dr Mohammad…

I must say the staff and Dr Mohammad have been marvellous. Dr Mohammed gave a fantastic service and was very particular about results and care every step of the way . Check ups and treatments were no trouble for this clinic under his supervision. The end results were so pleasing . Thank you so much . Regards to all colin balman

20 settembre 2021
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Risposta di City Clinics Group Limited

Dear Colin,

Attention to detail matters to us at City Clinics - we couldn't be happier that you have felt cared for throughout your experience.

Thank you for your review!

Kind REgards,
City Clinics Team

Valutata 1 stelle su 5

Attended this clinic January 2021

Attended this clinic January 2021 - the procedure at the time would be considered a success. After 5-6 months I noticed it wasn’t growing in the way I would of imagined it to and it seemed extremely unnatural. After contacting Dr Mo and sending him pictures I was informed it seemed odd but he confirmed the procedure was done correct. I’ve been very unhappy with the results of my procedure and regret going with this company. Dr Mo contacted me again recently as it seemed he forgot about our last chat to which I reminded him. He asked again for pictures and videos of present day to which it’s very clear why I’m unhappy and he informed me it didn’t seem correct. He asked for some time to figure out what can he done. After chasing him again a few weeks later and his reply was. “ yes I can see why you’re unhappy with it, all I can suggest is using Gel or Wax to contain the uncontrollable hairs “ Extremely unhappy with my procedure and would not recommend to friends

21 giugno 2022
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Valutata 5 stelle su 5

I visited the clinic in January 2021 to…

I visited the clinic in January 2021 to undergo the hair transplant procedure.
The Dr and the whole team were very friendly and attentive.
They gave me clear instructions for aftercare and were always available for any queries I might have. More than a year on from the procedure I can honestly say my hairline looks thick and natural, I would 100% recommend the clinic to anyone contemplating this life changing procedure.

13 giugno 2022
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Risposta di City Clinics Group Limited

Dear Marco,

We are so glad you are pleased with your results, and found our service to be attentive and caring. On behalf of everyone at City Clinics, thank you!

Kind regards,
City Clinics Team

Valutata 4 stelle su 5

Good hair transplant surgery

I booked with City Clinics via a reseller called Hair Loss Studio in Derby. I paid £3,200 for up to 3000 grafts which I thought was incredibly reasonable for the UK.

The clinic is basic and the lunch is a sandwich, crisps and a bottle of water. However, I would rather keep the cost low and avoid the unnecessary frills so in a weird way this was reassuring to me that I knew where my money was being spent.

Dr Mohammed seemed like a nice person, we agreed on a hairline and a course of action. I had roughly 2500 in the front and 500 in the crown area. Technicians do the harvesting and implantation, Dr Mo only the incisions. I know some people feel the need to have a surgeon for the entire thing, honestly the technicians were brilliant and do this every day! It started about 9:30am and finished about 6pm so I am confident it was not rushed in any way.

There has been no aftercare other than the prescription and instructions for treating you hair and head for the first couple of weeks. It would have been nice to of received a text or a call but it really is just a waiting game to see results.

I am now 6 months post surgery and I am very happy with the result. I have a natural looking hairline with reasonable density. I am hoping some hair will thicken more up to the 12 month mark, but nonetheless I am satisfied with it.

20 maggio 2022
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Risposta di City Clinics Group Limited

We are so glad you are pleased with your results, we have made note of your feedback regarding the limited aftercare contact, and have made changes in recent years that have improved the package to cater better to the post-operative care, as well as the treatment itself. Your feedback, as well as all of our patients reviews, drive us forward everyday.

On behalf of everyone at City Clinics, thank you for taking the time to help us improve our care!

Kind regards,
City Clinics Team

Valutata 4 stelle su 5

I was pretty nervous going to the…

I was pretty nervous going to the clinic a year ago but was treated very well by the team and given an excellent transplant. For those considering the procedure, just remember it takes a year to see the result you want (perhaps longer) so be patient. I would not hesitate to use them again if I need any future transplants.

I am only giving 4 stars as opposed to 5 because I was never contacted by the clinic as part of any after care. I would have expected a follow up to ask how i was doing. I was the one messaging them instead.

11 maggio 2022
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Risposta di City Clinics Group Limited

Dear Martin, thank you for leaving us a review. Apologies, you were not contacted post surgery. We value your genuine and honest feedback and we shall aim to reflect on this issue and ensure that this does not happen to any other patient. Other than that, we are thrilled that you loved your experience! On behalf of everyone here at City Clinics we would like to wish you all the very best!

Valutata 5 stelle su 5

World Class Service

I have had 3 separate hair transplant procedures at City Clinics, Kensington, as I had severe hair loss, but Dr Mohamed Mohamed and his first class team delivered world class service, everyone was really courteous and welcoming, which made me feel relaxed and totally at ease. I cannot recommend them enough. Thank You.

13 aprile 2022
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Risposta di City Clinics Group Limited

Dear Natalie, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put patient experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Once again thank you for your kind words and we look forward to seeing you again.

Best Wishes

Valutata 4 stelle su 5

Very positive experience

Went to City Clinics Kensington for a hair transplant on 12/04/22. From the first minute walking in I was put at ease by the friendly receptionist. Asked to fill out a questionnaire and was immediately shown through to the room where the surgery was going to take place. Elizabeth and Amal the technicians were amazing and talked me through each stage, and Dr. Mo is a consummate professional. They give you a leaving pack with all the info you need to help recovery. The only reason I gave four stars is because it will be some time before I see the final results but it was a five star experience and I would thoroughly recommend the team at City Clinics.

13 aprile 2022
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Risposta di City Clinics Group Limited

Dear James, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put patient experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Once again thank you for your kind words and we look forward to seeing you again.

Best Wishes

Valutata 5 stelle su 5

5 stars

5 stars. Modern and clean clinic, friendly, helpful staff. I’m glad I chose Dr Mo and the team and the city clinic group. Happy Customer 😁

31 marzo 2022
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Risposta di City Clinics Group Limited

Dear Kelley, thank you for leaving us such an amazing review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. On behalf of everyone here at City Clinics we would like to wish Justin a speedy recovery!

Valutata 1 stelle su 5

AVOID AT ALL COST ITS AN HONEST REVEIW…

AVOID AT ALL COST ITS AN HONEST REVEIW IF I COULD TURN BACK TIME I WOULD OF CHOSEN A DIFFERENT CLINIC CHEAPEST ISNT ALWAYS THE BEST 3 YEARS DOWN THE LINE TWO HAIR TRANSPLANTS DIDNT WORK THE BEST THING IS THEY NO YOU CARNT DO ANYTHING ABOUT IT IVE BEEN TO ANOTHER HAIR CLINIC AND BEEN TOLD AFTER SHOWING THEM MY PICTURES ITS A BODGED JOB I JAD NO COMMUNICATIONS WITH THEM AS THEY SAY THEY WILL GIVE YOU I GOT A PIECE OF PAPER WITH A SIGNATURE ON FOR ME TO GO TO THE CHEMIST TO GET ANTIBIOTICS FOR THE SWELLING FEEL FREE TO MESSAGE ME BEFORE YOU GO HERE GLADLY SHOW MY RESULTS 3 YEARS ON AVOID AVOID AVOID IT WOULDNT LET ME GIVE A ZERO STAR
IN REPLY TO THERE COMMENT THEY ARE REFERRING TO THE FORNT PART OF MY HEAD ... THIS WAS AGREED TO BE DONE IF I PAID THE 3800 POUND FREE OF CHARGE IM NOT REFERRING TO THIS PART OF MY HEAD I PAID FOR THE CROWN TO BE DONE AND HAD IT DONE TWICE IT DIDNT WORK YES THE FRONT OF MY HEAD WORKED AND I WAS ON UR WEBSITE BUT I DIDNT GO FOR THE FRONT I WENT FOR THE CROWN AND I HAVE BEEN IN CONTACT WITH YOURESELVES AND I HAVE BEEN TOLD THERE IS NOTHING U CAN DO UNLESS I PAY MORE MONEY AS MY BODY DIDT TAKE TO THE TRANSPLANTS FUNNY MY FRONT DID I WAS SHOCKED TO SEE MY FACE ON UR WEBSITE AS A HAPPY CUSTOMER I WASNT AND DIDNT GIVE U PERMISSION TO PUT MY FACE ON UR WEBSITE AS IM NOT A HAPPY CUSTOMER

29 marzo 2022
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Risposta di City Clinics Group Limited

Thank you for posting a review Paul and we’re extremely saddened to hear that your experience was not up to standards. We have offered you everything we possibly could, two successful surgeries, your results were so good infact you were even on our website to promote awareness to others suffering from male pattern baldness, which has now been taken down as per your request. Unfortunately hair loss is a progressive condition and we are sorry to hear that we did not meet your expectation. In addition, that piece of paper you are referring to is called a private prescription. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. For further information regarding filing a complaint please email info@city-clinics.co.uk and a member of our team will be happy to assist you. Thank you for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again!

On behalf of everyone at City Clinics we would like to wish you all the very best in your future endeavours.

Valutata 5 stelle su 5

First class.

First class.

The process was very easy from start to finish. The technicians were very welcoming and put me at ease explaining the whole procedure. The surgery went very smoothly and Dr Mohmamed , is clearly an expert in this field and made sure all the appropriate checks were done before he allowed me to leave. Even little touches like lunch and sorting my travel out of London were really appreciated. Overall i couldn't of asked for a better experience

28 marzo 2022
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Risposta di City Clinics Group Limited

Dear Giuseppe, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put patient experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Once again thank you for your kind words and we look forward to seeing you again.

Best Wishes

Valutata 5 stelle su 5

The clinic was amazing

The clinic was amazing
The staff were so wonderful
Made everything easy
Put me at ease throughout the entire experience

17 marzo 2022
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Risposta di City Clinics Group Limited

Dear Julie, thank you for leaving us such an amazing review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. On behalf of everyone here at City Clinics we would like to wish Brandon a speedy recovery!

Valutata 5 stelle su 5

Fantastic experience all round with great results

The whole process from start to finish was fantastic. Arrived for the afternoon session and was asked to fill out the forms and received help where required. The Technicians were all lovely and made me a feel at ease and talked me through what the afternoon would entail. Dr Mohamed then went through everything with me clearly and made me feel completely comfortable as this is a very nerve wracking experience. Dr Mohamed clearly has a lot of expertise in this field and is a very skilled Surgeon. I would highly recommend him and City Clinics. The procedure seemed to go smoothly with no issues and not much pain and the result has been fantastic. The first night was fairly uncomfortable, but was expected and the scabs all healed very quickly inside a week. What I would say is, if anyone is thinking about this and unsure, I would say just go for it as the happiness and satisfaction is second to none. Best Regards Adam Clarke

15 marzo 2022
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Risposta di City Clinics Group Limited

Dear Adam, thank you for leaving us such an amazing review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. On behalf of everyone here at City Clinics we would like to wish you a speedy recovery!

Valutata 5 stelle su 5

Arrived at 8am filled out consent form…

Arrived at 8am filled out consent form straight to procedure surgical staff lovely I felt relaxed so no pain had some lunch provided by clinic freshly made got grafts done would recommend Dr Mohamed explained everything to me made me feel relaxed and looking forward to the end result for anyone looking for hair restoration great team will be back again thanks Clive

10 marzo 2022
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Risposta di City Clinics Group Limited

Dear Clive, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. On behalf of everyone here at City Clinics we would like to wish you a speedy recovery!

Valutata 5 stelle su 5

The whole team made be feel comfortable…

The whole team made be feel comfortable and relaxed throughout the day. They are obviously very skilled and extremely competent in what they do. I would highly recommend if you are struggling to deal with your hair loss. Thanks
Again 👍

10 marzo 2022
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Risposta di City Clinics Group Limited

Dear Ben, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. On behalf of everyone here at City Clinics we would like to wish you a speedy recovery!

Valutata 5 stelle su 5

Hair transplant

It was a very good procedure from start to finish, I was accompanied throughout the whole procedure with attentive technicians and doctor. Overall they were very friendly and would recommend it to everyone.

9 marzo 2022
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Risposta di City Clinics Group Limited

Dear Yusuf, thank you for your kind words! Best wishes from us all here at City Clinics.

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