Very impressed by the response when I gave a list of what my husband & I wanted for a late booked holiday. The agent, Leanne, managed to find one hotel that fulfilled those parameters and checked up... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Anastasia booked our holiday at Lake Garda, it was a complicated booking. Nothing was too much trouble, we were given plenty of choice which can’t have been easy. Booking was straight forward and f... Leggi di più
Everything was explained in an assuring manner. No pressure was applied and I was allowed to make my own decisions in making the booking. All in all what could have been an intimidating experience... Leggi di più
Great company their hotels are always the ones you would have wanted to book the arrangements have always gone smoothly, we are about to rebook with them! The hotel on the latest trip was literally on... Leggi di più
Dettagli dell'azienda
- Tour operator
- Bed & Breakfast
- Boutique hotel
- Fornitore di escursioni culturali
- Hotel
- Agenzia di escursioni turistiche
Scritti dall'azienda
With over 95 years of experience, Citalia is the leading Italian holiday specialist. Founded in 1929 with deep roots in Italy, Citalia has been helping customers discover the very best of Italy for decades. Our dedicated team of Italy Experts have extensive knowledge of our destinations and have been helping customers to discover the real Italy with hand-selected hotels and itineraries. Each hotel we recommend has been carefully chosen by our team to make sure your stay is as authentic and enjoyable as possible, whether you’re staying on a Tuscan hilltop or in a grand palazzo. Whatever you’re looking for, our Italy Experts can create bespoke itineraries tailored to your needs, whether you’re looking for a multi-destination tour of Italy or a weekend city break. We're here to design your perfect Italian escape.
Informazioni di contatto
4th Floor West Point, Springfield Road, RH12 2PD, Horsham, Regno Unito
- 01293 765055
- holidays@citalia.com
- www.citalia.com
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Easy itinerary planning
Our holiday planner listened to our requirements and quickly built a fantastic itinerary. Overall the planning and booking experience has been excellent.
Reliable, helpful, pleasant people
Helpful, polite, gave great suggestions, always reliable, many thanks
Really helpful
Really helpful, informative and honest booking experience. Very clear about what was included and more importantly, what they couldn't book for us - i.e specific excursions. Good local knowledge of the hotel and destination, local customs and taxes.
Tony was fabulous and very thorough…
Tony was fabulous and very thorough when booking my holiday. I would definately book with them again
Exceptional efficient service from…
Exceptional efficient service from Louise. She replies promptly and strives to find a holiday that meets requirements keeping you updated at all times.
Thank you.
A Pleasure Talking to a Friendly Human Being
This review is about the booking process with Citalia. A planned trip to Venice took some juggling with dates, flights and hotel availability. Karen from Citalia was so helpful, friendly and patient. Our planned trip to Venice at the hotel and room of our choice, date and flight are now booked.
Easy booking over the phone.
We phoned early morning to book directly rather than on line or through an agent. The entire experience was made very easy by Linda Kula.
We cannot fault the process or professionalism.
Citalia again for us.
Used Citalia in the past on many occasions, professional, helpful and polite.
Excellent service
Lucy is the best tour consultant I have ever dealt with. Helpful, supportive and caring she helped us plan our trip. She is also very conscientious and put up with my sense of humour ! However, as it is a very busy time of year for Citalia the occasional' t' was not crossed completely. To err is human. Would I use her again ? Definitely !
Excellent advice and service from Citalia
Citalia was the only site we found with the exact city combination already in a suggested package on the website - Florence, Rome and Naples.
Therefore, we called Citalia and spoke to Tasha who was brilliant. Tasha went through all the options including flights, internal rail journeys, hotel transfers and hotel options to provide us with a complete package.
I would certainly use Citalia again.
Many Thanks
Michael.

Risposta di Citalia Holidays
Clear and helpful
Artan gave us clear information about the flight and airport options as well as providing ideas on what to see in the location.
Satisfied Client
Booked previous year and booked again this year for Rome and Amalfi coast Very helpful 😀 staff
Great to be able to talk to knowledgeable staff
Would recommend
Was a lovely man booking my holiday
Was a lovely man booking my holiday. I explained it all to him & he was very helpful. We love Italy.....Having a car taking us to the Hotel & also back is a big help as I've got Arthritis. Booked Seats on the planes as well. This is the second holiday with Citalia. Hope its as good as the first one.....

Risposta di Citalia Holidays
Booking a holiday with Citalia
Booking with Citalia was a straightforward and stress-free experience. Your representative was polite and helpful. It was a pleasure to arrange our holiday with her.
Citalia were fantastic from start to…
Citalia were fantastic from start to finish. From my initial enquiry, choosing my holiday, hotels, transfers, flights, everything. Anastasia handled everything for me and I couldn't be more thankful for all her assistance.
A real pleasure!
For our first time with Citalia…
For our first time with Citalia holidays we were very impressed with the ease of choosing a special holiday and booking exactly what we wanted. Our travel expert was charming and extremely efficient. Looking forward to a wonderful holiday.
Lake Garda
I can honetly say that booking this holiday was a joy
The Citalia operative was incredibly helpful and explained everything in a very clear and undersandable manner without being the least bit patronising
Great experience. Artan was incredibly helpful
Artan was incredibly helpful. He listened to what we wanted to achieve with this special holiday and was very patient giving us different quotes to suit the different departure times. He had some great tips for our trip - thank you Artan - you are a credit to Citalia!
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