Citalia Holidays Recensioni 

964
TrustScore 5 su 5

5,0

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Anastasia booked our holiday at Lake Garda, it was a complicated booking. Nothing was too much trouble, we were given plenty of choice which can’t have been easy. Booking was straight forward and f... Leggi di più

Valutata 5 stelle su 5

Very impressed by the response when I gave a list of what my husband & I wanted for a late booked holiday. The agent, Leanne, managed to find one hotel that fulfilled those parameters and checked up... Leggi di più

Valutata 5 stelle su 5

Easy booking - I phoned after having received an online quote, asked questions, received speedy helpful answers and booked holiday. Lady on phone was chatty and very good.

Valutata 5 stelle su 5

Everything was explained in an assuring manner. No pressure was applied and I was allowed to make my own decisions in making the booking. All in all what could have been an intimidating experience... Leggi di più

Dettagli dell'azienda

  1. Tour operator
  2. Bed & Breakfast
  3. Boutique hotel
  4. Fornitore di escursioni culturali
  5. Hotel
  6. Agenzia di escursioni turistiche

Scritti dall'azienda

With over 95 years of experience, Citalia is the leading Italian holiday specialist. Founded in 1929 with deep roots in Italy, Citalia has been helping customers discover the very best of Italy for decades. Our dedicated team of Italy Experts have extensive knowledge of our destinations and have been helping customers to discover the real Italy with hand-selected hotels and itineraries. Each hotel we recommend has been carefully chosen by our team to make sure your stay is as authentic and enjoyable as possible, whether you’re staying on a Tuscan hilltop or in a grand palazzo. Whatever you’re looking for, our Italy Experts can create bespoke itineraries tailored to your needs, whether you’re looking for a multi-destination tour of Italy or a weekend city break. We're here to design your perfect Italian escape.


Informazioni di contatto

5,0

Eccellente

TrustScore 5 su 5

964 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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5,0

Tutte le recensioni

(964)

214 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Italian Lakes

Karen was very helpful with extensive customer experience of the Italian Lakes.

Booking was easy and good to know we will be cared for in the resort with a well respected company.

27 novembre 2025
Valutata 5 stelle su 5

Helpful Assistance

The booking of the holiday was made very easy by your helpful Personal Travel Planner Louise Burling-Cooper
She explained all aspects of the holiday and made paying the deposit easy

2 dicembre 2025
Valutata 5 stelle su 5

Great call from Lucy

Great call from Lucy, to explore what we might want from a holiday in 2026. Gave her several conditions of the holiday we wanted. Lucy came back extremely quickly & efficiently via email as agreed with the perfect holiday for us.

1 dicembre 2025
Valutata 5 stelle su 5

Excellent service

Linda has proven to be very knowledgeable and professional. Patiently answered all queries, she was also very prompt and organised in booking our holiday. Made changes we requested without any hassle, was very supportive.

21 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Excellent personal service

Antonia was really knowledgable about the hotels she recommended to us, as well as very patient as we tried to tailor the holiday specifically to our needs. Nothing was too much trouble.

14 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Honeymoon through Citalia

From the start it felt like a really personal experience. Sian was fantastic. Her suggestions made our bare bones ideas come together to make what is going to be a beautiful honeymoon. Lots of little touches, great explanations and the whole process felt so easy. Can't wait!

14 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

Tasha was amazing

Tasha was amazing! She has been so proactive and had the patience of a saint when the client was wanting lots of different quotes and amending it a lot. She made it feel like it was never a hassle! She is an asset to Citalia!

31 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

Escorted tour booking

We were able to arrange an escorted tour for next year, together with an extension and flight details, very easily and quickly. We were given sound advice and good recommendations, as we always have, and this is much appreciated.

29 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

Expert help with a friendly manner

Artan was a pleasure to deal with. Clearly an expert in booking travel in Italy, his advice was invaluable in ensuring that our trip was perfectly tailored to our needs. I would recommend Citalia and Artan to anyone wishing to book a trip to Italy.

24 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

Amazing customer service

Helen was friendly, welcoming, professional and reassuring from the word go. She was efficient, proactive and completed our booking in minutes. We felt in good hands and totally relaxed with our experience. All confirmation documents arrived in minutes and we we're totally at ease and trusted Helen 100% . Will definitely use you again.

23 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

Wonderful customer service

Katie is a delight to have as our customer planner and is always very helpful and attentive to our needs.
Citalia is by far the best travel company I’ve used.

9 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

Excellent experience with Citalia

First time using Citalia to Ischia and Naples absolutely first class experience! The organisation and professionalism was second to none!! Will use them again and certainly recommend this tour company!!

25 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Helen Lippe a credit to Citalia

We have been using Helen Lippe at Citalia for several years and she has always provided exceptional service. Helen is extremely personable, helpful and efficient. We always say she is a credit to Citalia.

The McLeods

2 ottobre 2025
Non scritta su invito

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