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Valutata 1 stelle su 5

I went today with my childrens to play some games and enjoy a pizza and check for a upcoming birthday for.my 5 years old. I stay in front of the cashier for 30 minutes and 5 lazy people.pass me an al... Leggi di più

Valutata 1 stelle su 5

Food trash then they have the nerves to go up on price I walked in wondering why they was so empty they charge for everything now. It's so many better place to go to than chuck e cheese they won... Leggi di più

Valutata 4 stelle su 5

Had our daughter's 3rd Bday here a couple months ago, overall it was a good experience. We did wind up paying over $300 but all the kids got to play unlimited games for the whole party and the pizza t... Leggi di più

Valutata 5 stelle su 5

Made a spontaneous family detour to Chuck E Cheese’s tonight. We encountered a technical difficulty early on which was addressed in the most professional and decadent manner, over and beyond industry... Leggi di più

Dettagli dell'azienda

  1. Centro divertimenti

Informazioni fornite da varie fonti esterne

Chuck E. Cheese’s is a chain of American family entertainment centers and restaurants.


Informazioni di contatto

2,8

Nella media

TrustScore 3 su 5

63 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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2,8

Tutte le recensioni

(63)

23 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

My son went missing

I took my son jeremy here for his 8th birthday party, later on i saw him with a man in a yellow rabbit costume, that was the last time i saw him. also theres red stuff leaking out of the animatronics and they smell weird, almost like theres a dead child inside maybe you guys should look inside them.

25 giugno 2023
Non scritta su invito
Valutata 5 stelle su 5

Great for Birthday Parties

We had my 7 year old granddaughters birthday party at the Chuck E Cheese in Hagerstown MD by the Valley Mall and it was great and a good value ! I highly recommend it. The pizza was good and the salad bar was fresh !

25 febbraio 2024
Non scritta su invito
Valutata 2 stelle su 5

If your employees don't like kids, this might not be the place for them!

I bring my family here on occasion, because my toddler loves the excitement of the occasion, as did I when I was younger - pizza, games, music, lights, prizes, characters...!

And to be fair, this one is kept generally clean and accessible for kids. Considering the building and area, it is very safe and we love how they make us take a photo with our kid when entering, to ensure we leave with the same.

There aren't a lot of variety in the games, and for sure they are focused on the ticket system, where one can trade them in for prizes. Very few video games that are purely for entertainment. Chuck E. comes out on a regular basis and does a dance routine with the kids - could use some energy but it's good for what it is. The kids enjoy that interaction.

The pizza isn't bad to be honest. The salad bar is lacking but could be worse. Of course, prices are crazy but welcome to NYC.

The employees have the power to make or break the entire experience. I've been there in the past where a joyful and interactive staff member actually enjoyed their job... and it made the whole experience so much more enjoyable! On our latest visit, most of the employees were approachable at least, even when a game broke down and we had to get help. However, I couldn't find a single one with a smile on his/her face unfortunately. There was one in particular, Savana, that singlehandedly made our visit bad. Not sure if she runs the place or not, but she certainly acted like it, yelling at kids and adults in different areas - the salad bar, the trampoline park, the birthday area, the prize area - never had a good thing to say to anyone and, in fact, was extremely rude to most.

Bottom line is the place isn't bad to go with your family, but if only the employees enjoyed their jobs and were encouraged to have pleasant interaction with the visitors, it could be amazing! At the very least, they could pretend to be nice to the kids, as it is a family outing... and if they don't like kids, this is not the place for them!

1 marzo 2024
Non scritta su invito
Valutata 1 stelle su 5

Chuck e cheese ignored me at the Manchester New Hampshire Chuck e cheese location

Chuck e cheese ignored me about five times I tried to call out to him saying Chuck e Wait / Chuck e cheese wait/good in front of him he looked up at me and immediately ran to the back next he hid behind the pillar to the door that goes into the back and kind of tease me but then when I went to try and give him a hug and a high five he ran in the back like I was some sort of traitor towards him this is really hurting my feelings me and my mom drove two and a half hours to this location in Manchester New Hampshire and ended up with the mascot ignoring me about five times this is extremely unacceptable and is a kid franchise all about kids and hashtag on the building where a kid can be a kid I really hope one of you can see these reviews this is why I'm giving a one-star review I am not turning down any of the locations of Chuck e cheese franchise but it is extremely unacceptable to ignore an 11-year-old boy who is drove to a half hours to get here to hang out with the mascot and especially have the mascot tease him and run to the back like the kid was some sort of traitor towards him this is an extremely unacceptable

28 febbraio 2024
Non scritta su invito
Valutata 1 stelle su 5

Chucky cheese made us a 6 slices of…

Chucky cheese made us a 6 slices of pizza
( should be called bites not slices) for $13. I wish I could attach photo of pizza on here. Size of palm of the hand for 6 bites..... It is a shame on the rich CEO of company to serve that to their customers where they make millions on well designed / timed money collecting gaming machines.....

7 gennaio 2024
Non scritta su invito
Valutata 3 stelle su 5

Bring back updates animatronic shows and tunnels

Chuck E. Cheese was once an incredible experience with its captivating animatronics. The brand should have considered enhancing this unique feature by updating the animatronics, introducing new shows, and revamping the tunnels with thrilling new adventures. Unfortunately, the current state of the establishment leaves much to be desired. The absence of the animatronics has left the place feeling dull and unremarkable. It's disheartening to see such a beloved venue lose its charm. I sincerely hope that the management considers bringing back the old Chuck E. Cheese with a fresh twist, incorporating new style animatronics. This revitalization would undoubtedly breathe new life into the brand and rekindle the excitement that once made it an unforgettable destination.

17 agosto 2023
Non scritta su invito
Valutata 1 stelle su 5

Disgraceful customer service

Brought my children to Chuck E. Cheese and tried to buy a beer. After dropping $100 to get in the door they wouldn’t sell me the beer because I didn’t have ID on me. I’m 44 years old, have grey hair, a 10 year old child, etc. I spoke to the manager and she still wouldn’t use any critical thinking to address our disagreement. Complete disgrace. When asked if I look 17 years old the manger was incapable of answering the question. Completely disgraceful. Terrible service and CEC should be embarrassed for treating paying customers this way. Take your business elsewhere.

1 settembre 2023
Non scritta su invito
Valutata 1 stelle su 5

Rodent Problem

I went to Chuck. E. Cheese with my daughter, she was playing in the playplace until she came up to me and told me her stomach hurt, after we went to go to the washrooms when a GIGANTIC disgusting rat appeared infront of us, He was wearing a Chuck. E. Cheese shirt, I don't know who's idea it was to make the mascot a dirty rat but it's disgusting. My daughter started crying and crying from how scared she was, after we went home she threw up, this just shows how dirty and nasty the playplace is, and you should clean it. she also found a used tampon and ate it, she got E Coli after and I'm very upset, please shut down this Disgusting rat infected place.

18 aprile 2023
Non scritta su invito
Valutata 5 stelle su 5

CHERRY HILL OF CHUCK E CHEESE 👍🏽👍🏽

Made a spontaneous family detour to Chuck E Cheese’s tonight. We encountered a technical difficulty early on which was addressed in the most professional and decadent manner, over and beyond industry standards in my opinion. Food service also came at no disappointment. Will visit Chuck E Cheese of Cherry Hill again.

16 maggio 2021
Non scritta su invito
Valutata 4 stelle su 5

Bday Party

Had our daughter's 3rd Bday here a couple months ago, overall it was a good experience. We did wind up paying over $300 but all the kids got to play unlimited games for the whole party and the pizza tasted really good, so it was worth it. Also kept all the kids entertained and they didn't rush us like other party places have.

30 gennaio 2021
Non scritta su invito

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