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Scopri cosa dicono le persone

Valutata 1 stelle su 5

These guys are scammers! The moment they notice that you have money in there they will try all possible means to deduct the money, from failed transactions to subscriptions you never did or any mean t... Leggi di più

Valutata 1 stelle su 5

They are the worst, bunch of scammers the worst experience ever, how can i get an alternative so i can use usd cards this guys are thiefs.. Chipper is a scam Burnaboy follow up your people damn!!

Valutata 1 stelle su 5

Absolutely terrible experience. Chipper Cash is lightning fast when it comes to deposits, they’ll take your money instantly with zero issues. But the moment you try to withdraw or cash out? Suddenly... Leggi di più

Valutata 4 stelle su 5

Pros: Although, I'm new to Chipper, my experience so far is not bad, especially executing online shopping with my dollars card - it's superb. Cons: 1. Exchange rate is higher 2. Till now,... Leggi di più

Dettagli dell'azienda

  1. Servizi finanziari non bancari

Scritti dall'azienda

Send and receive money across Africa the fast and easy way with free transfers and the lowest cross-border rates. From Virtual Cards to Investment options, enjoy amazing products and services to improve your financial lifestyle.


Informazioni di contatto

1,7

Pessimo

TrustScore 1.5 su 5

374 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 4% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

1,7

Tutte le recensioni

(374)

25 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

My Experiences

Pros:
Although, I'm new to Chipper, my experience so far is not bad, especially executing online shopping with my dollars card - it's superb.

Cons:
1. Exchange rate is higher
2. Till now, I couldn't use the investment platform on the App.
This is because the upgrade address section is refusing to work for some reasons.
Customer service is working on it so I heard.

Conclusion
Nothing is 100% perfect, hence I will recommend this App for online payments - especially with the dollar card...

10 maggio 2024
Non scritta su invito
Valutata 2 stelle su 5

Your customer support is trash and the…

Your customer support is trash and the fact that Y’ll strategy is to keep deactivating our US virtual card so you can keep asking for $3 speaks lowly of you people. How many times will you keep deactivating my card over a subscription that your card cannot process which is not my fault cause I had the exact money in the wallet at the time.

23 aprile 2024
Non scritta su invito
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Risposta di Chipper Cash

Hello Esther,

Thank you so much for contacting us. We are so sorry about your experience and would be happy to review this for you and advise further.
Please email support@chippercash.com with details of your experience, and we will be on standby to help.

Thank you.
The Chipper Cash Team.

Valutata 1 stelle su 5

Customer response is very slow

Customer response is very slow. They don’t have a live chat with customer support I would say and it’s very frustrating. A transaction was made to my wallet more than 24 hours and not reflected. The frustration is I can’t talk to customer support so with that you hardly expect any support

20 marzo 2024
Non scritta su invito
Logo di Chipper Cash

Risposta di Chipper Cash

Hello Geoffrey,

Thank you so much for contacting us. We appreciate the review. Please send us an email to support@chippercash.com with the details of the transaction so we can assist.

Thank you.

Valutata 1 stelle su 5

Chipper Cash is a scam

Chipper Cash is a scam. When you send funds to your wallet they will definitely not credit you. A biggest scam platform and I’m going to write a petition to close down this stupid and scam website.

14 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

Chipper cash has to have the best…

Chipper cash has to have the best customer service in existence. They have proven themselves as people who are trustworthy and here to stay. This people literally say yes to what other online banks say no to. And they will literally go through whatever stress is needed to insure the customer is always right. Which to the best of my knowledge, isn't even a Nigerian custom. If you're reading this to find out if chipper cash is the option for you, the answer is yes. I did my research before coming here to give this review cause on a normal basis I'm not even interested in giving platform reviews and I'm not affiliated with chipper at all

29 febbraio 2024
Non scritta su invito
Valutata 1 stelle su 5

How long to not work ? …

Their app has been mal functioning for a long time . My family and friends are suffering because I can't send to Zambia. It has been about 2 months now . I can't send money through Chipper Cash .

18 gennaio 2024
Non scritta su invito
Valutata 4 stelle su 5

Great service

I use their USD card to pay for one of my subscriptions, and the results have been great so far. Granted their exchange rate is a little more expensive, but it hasn't failed the 2 times I've used it.

What I appreciate the most about them is their customer service. I experienced some issues setting up my account initially and funding my account the second time. Both issues were resolved within 24 hours of me sending them a DM on Twitter. Definitely makes me feel a whole lot safer using them.

9 gennaio 2024
Non scritta su invito
Valutata 1 stelle su 5

Scammers this app log me out of my…money

Scammers this app log me out of my account after I deposit 50000 thousand Naira. I still complain to them they are telling me to uninstall and install back I did the Same nothing change. I regret using my information on this useless chipper app. Over 1week now

7 dicembre 2023
Non scritta su invito
Valutata 1 stelle su 5

Chipper cash is a scam you can't withdraw your money anymore

Chipper cash have stop customers to withdrawal their money but they will allow you to deposit more money this clearly shows they're are scammer because withdrawal is unavailable but Deposits is available this issue has been happening for More than one week now yet the issue hasn't been resolved the worst part is that their customer support gives fake information. This people will tell you that the withdrawal has been fixed yet if you try to withdraw you will still face the same challenge that you can't withdraw your money, when you reach out to them again they will tell you to uninstall and reinstall the chipper cash yet it will still not change anything so please be careful And don't ever make more Deposits to your chipper cash because they're scam let me them resolve the issue of withdrawal to proof they are legitimate.
Share this review till it spread round the world so that our people in other countries won't get scammed, And I will also write reviews in Google playstore and make sure to still comment on chipper cash Instagram and Facebook page and explain this issue as it is here if they don't restore the service of withdrawal so that people won't continue to get scammed.
Let chipper cash proof their legitimacy by allowing people to withdraw their money.

7 novembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Refund Issue from an online Merchant settled

Had an issue with refund from a merchant online, used my chippercash dollar card for the transaction. They sent the fund, contacted Chippercash customer service and they attended to me, making sure my refund request from the merchant was refunded into my dollar card. Thank you Chippercash customer service for that prompt response and resolvableness.

10 novembre 2023
Non scritta su invito
Valutata 1 stelle su 5

Worse cards ever chipper is the worse…

Worse cards ever chipper is the worse they should be banned
I created a card funded it but I can't use it. Very foolish people. So useless senseless. They should be banned from business.

29 ottobre 2023
Non scritta su invito
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Risposta di Chipper Cash

Hello Geroge,

We are so sorry to see you had some difficulty with using your Chipper Virtual Card. We will be requesting more information on this via this platform. Kindly share needed feedback so we can look into this for you and make things right.

Thank you.
The Chipper Cash Team.

Valutata 1 stelle su 5

This is beyond disgraceful.

This is beyond disgraceful.
One would expect that after repeated complaints about the frankly grotesque nature of this company's customer service, they would have some dignity to at least, fix that process.

I have NEVER suffered the misfortune of experiencing such horrible customer service in my life. These people need to do better. my God!

I created a card. The card did not work. it does not work anywhere. Not even on Apple music. i have been sending messages to these people and they keep responding with sound bites and pre-written nonsense. The last message that took the p*ss was when the customer service person told me the card would work on my apple music but not apple pay. The irritating nature of this response lies in the fact that i NEVER spoke about apple pay. i even made a VIDEO of myself adding this card to my apple ID and the video clearly showed it got declined. EVEN WITH A VIDEO ON A PHONE. This customer service person still responded and spoke to me about Apple pay.

A shame

31 ottobre 2023
Non scritta su invito
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Risposta di Chipper Cash

Hello there!

Thank you so much for taking the time to share this feedback with us. We are concerned to see this and we are so sorry you had to go through this.
We will be requesting your details directly so we can look into this for you and ensure we make this right.
Once again, please accept our sincere apologies for the experience you had.

Thank you.
The Chipper Cash Team.

Valutata 1 stelle su 5

Am starting not to trust this app they…

Am starting not to trust this app they dont have a direct customer support and they have the worst time in reply even on email. becarefull untill they fix that u may wakeup when they are closed chances may be that its a long term scam so they should fix

30 ottobre 2023
Non scritta su invito
Logo di Chipper Cash

Risposta di Chipper Cash

Hello there!

Thank you so much for sharing this with us. Please rest assured that we are fully available to be of assistance to you at all times.

Kindly do let us know if there is any pending issue so we can look into this for you.

Thank you.

The Chipper Cash Team.

Valutata 1 stelle su 5

Such a useless app

Such a useless app. It’s a long term scam. It becomes a problem to withdraw soon as you make a big deposit. They don’t have any physical office in ghana or a customer care phone number, so you could wake up one day and all is gone. Support team takes hours to day to respond, and always have no solution for you.

24 ottobre 2023
Non scritta su invito

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